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for: "Service"

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  • Post: Service Dog Sails into Elite Status with Holland America Line
    Published On: Oct 27, 2022|Categories: Activities, Life on Board|Views: 825|

    Holland America Line’s favorite four-legged friend, Joska the service dog, reached a milestone achievement of 700 cruise days on Rotterdam’s current 150th Anniversary Transatlantic Crossing, making her eligible to receive the Platinum Medallion, the highest past-guest award for cruising days. Joska, a 10-year-old black Labrador retriever, is the ultimate globetrotter and spends most of her days cruising on Holland America ...

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  • Post: Westerdam’s Return to Service Marks Holland America Line’s Completion of Full Fleet Sailing Again
    Published On: Jun 13, 2022|Categories: Industry, What's New|Views: 305|
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    Our fleet is complete! Westerdam returned to service Sunday, June 12, 2022, at Port of Seattle in Washington, marking the last ship in the fleet to resume operations. To commemorate the occasion, Holland America Line held a ceremony in the terminal attended by the ship’s captain and senior officers, with flag-waving fanfare from team members lined up to greet guests ...

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  • Post: Oosterdam and Zaandam Return to Service
    Published On: May 13, 2022|Categories: Industry, What's New|Views: 317|
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    It's been a busy and exciting week for Holland America Line. Two more ships are back in service, with Oosterdam restarting in Trieste (Venice), Italy, and Zaandam setting sail from Port Everglades in Fort Lauderdale, Florida. To commemorate both occasions, Holland America Line held a ribbon-cutting ceremony in the terminal to open embarkation, attended by the ship’s captain and senior ...

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  • Post: Noordam Returns to Service in Fort Lauderdale
    Published On: Apr 25, 2022|Categories: Industry, What's New|Views: 418|
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    After more than two years since the industrywide pause began due to the COVID-19 pandemic, Holland America Line’s Noordam returned to service Sunday, April 24, 2022, at Port Everglades in Fort Lauderdale, Florida. The ship embarked guests for a 21-day Panama Canal transit to Vancouver, Canada, that will position it in Alaska through September. To commemorate the occasion, Holland America ...

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  • Post: Zuiderdam Resumes Service from Port of San Diego
    Published On: Dec 24, 2021|Categories: Industry, What's New|Views: 259|
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    It's been an exciting week for Holland America Line as Zuiderdam returned to service from Port of San Diego and became the cruise line's sixth ship back in service. Zuiderdam’s crew celebrated the return in holiday spirit with sleighbells ringing and Santa and his elves on hand to open embarkation and welcome guests back on board. Zuiderdam joins Koningsdam, which ...

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  • Post: Spring 2022 Return-to-Service Dates Announced for Final Three Ships in the Fleet
    Published On: Sep 08, 2021|Categories: Industry, What's New|Views: 437|
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    By late spring 2022, Holland America Line will have a complete fleet back to cruising with the restart of operations for Noordam, Oosterdam and Westerdam. Noordam will restart with a March 14, 2022, cruise in Japan; Oosterdam will begin cruising May 1 in the Mediterranean, and Westerdam will return to service May 8 in Alaska. The ships will join Eurodam, ...

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  • Post: Merabella: Fine Jewelry, Fine Service
    Published On: May 05, 2009|Categories: Fleet Features, What's New|Views: 255|

    Merabella is a new fine jewelry shop just installed on Veendam during the Signature of Excellence Phase 2 dry-dock. Shop manager Matt Gibson explained that the Merabella experience is about finding a unique piece of jewelry and that the intimate space can be used for private showings and guests can join him over champagne and caviar to look at the ...

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  • Post: Holland America Line Wins 29 Awards in 2022
    Published On: Jan 03, 2023|Categories: Awards, What's New|Views: 2192|

    From travel professionals and editors to the most discerning consumers and prestigious organizations, 2022 was a year of recognition for the Holland America Line team members who work hard to bring guests the best service at sea. Travel Weekly’s readers named Holland America Line the best world cruise itinerary, making it the 29th travel award received for the brand this ...

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  • Post: Rotterdam Departs on Historic 150th Anniversary Crossing
    Published On: Oct 15, 2022|Categories: Industry, What's New|Views: 450|
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    Holland America Line’s Rotterdam VII departed the city of Rotterdam, the Netherlands, today on its historic 150th Anniversary Transatlantic Crossing. The 15-day journey recreates Holland America Line’s maiden voyage of Rotterdam I that departed the city 150 years ago today. The crossing follows the path of that first sailing to New York, with calls at Le Havre, France, and Plymouth, ...

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  • Post: Volendam Concludes Charter in Rotterdam and Prepares to Cruise
    Published On: Sep 14, 2022|Categories: Industry, What's New|Views: 325|
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    Holland America Line’s Volendam departed Rotterdam today, completing a charter with the city and the government of the Netherlands that began in April. For the past six months, the ship has been home to families from Ukraine who fled the war there. Over the past several weeks, the families have been resettling with relatives or moving to more permanent accommodations ...

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  • Post: New ‘Culinary Cruises’ Feature Celebrity Culinary Council Chefs
    Published On: Aug 31, 2022|Categories: Activities, Life on Board|Views: 513|
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    Foodies and culinary novices alike, who are ready for a gastronomic adventure can set sail on a Holland America Line “Culinary Cruise” in 2022 with a member from the line’s Culinary Council. The celebrity chefs will share their expertise and secrets on everything from the correct way to make a sushi roll and how to perfectly temper chocolate to preparing ...

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  • Post: Holland America Line Number-One in USA Today’s 10Best Readers’ Choice Awards
    Published On: Jul 25, 2022|Categories: Awards, What's New|Views: 398|
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    Holland America Line took home three USA Today 10Best Readers' Choice Awards: winner in the categories of Best Ship for Dining and Best Mid-Sized Cruise Ship, and second for Best Ocean Cruise Line. USA Today's 10Best Readers' Choice Awards highlight the best of the best in contests covering categories such as destinations, food and drink, hotels and things to do. ...

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  • Post: One Year Back to Cruising Since End of Industry-Wide Pause
    Published On: Jul 25, 2022|Categories: Industry, What's New|Views: 281|
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    Holland America Line’s guests and team members celebrated an important milestone this weekend, marking one full year of a return to sailing after the cruise industry pause due to the COVID-19 pandemic. Nieuw Amsterdam was the line’s first ship back, resuming cruising July 24, 2021, in Seattle, Washington. The ship reached the one-year mark while in port in Whitter, Alaska. ...

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  • Post: Holland America Line is Nominated in USA Today’s 2022 10Best Readers’ Choice Awards
    Published On: Jun 17, 2022|Categories: Awards, What's New|Views: 264|
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    Voting is underway for the USA TODAY 2022 10Best Readers' Choice awards, and Holland America Line is excited to be nominated for five awards in three categories! Not only were we selected by an esteemed panel of experts for the "Best Ocean Cruise Line" category, but Koningsdam is nominated for "Best Ship for Dining" and all three of our Pinnacle ...

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  • Post: ‘Celebration Sale’ Offers Up to 50% off Fares, Onboard Spending Credit and Reduced Deposits
    Published On: Jun 01, 2022|Categories: Industry, What's New|Views: 159|
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    Holland America Line is celebrating having a full fleet back in service as of June 12 with a “Celebration Sale” offering cruise fare discounts, onboard spending credit and reduced deposits on most 2022 and 2023 departures. Bookings must be made by June 30, 2022, to take advantage of the promotion. Summer 2022 through available 2023 sailings receive up to 50% ...

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  • Post: The Perfect Day in Skagway from Dawn Until Dusk
    Published On: Apr 19, 2022|Categories: Activities, Tours & Land Programs|Views: 365|
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    At the height of the Klondike Gold Rush, the port town of Skagway served as the primary gateway to the legendary gold fields, and quickly grew into Alaska’s largest settlement. It was then a raucous frontier hub packed with trading posts, saloons and guesthouses. As the gold rush faded into the 1900s, so did Skagway — but today it has ...

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  • Post: Volendam to Become Temporary Home for Ukrainian Refugees in the Netherlands
    Published On: Apr 01, 2022|Categories: Industry, What's New|Views: 442|
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    Holland America Line's Volendam will be used to accommodate Ukrainian refugees as part of an agreement announced by Netherlands and City of Rotterdam government officials. The ship will dock in Rotterdam for three months to provide a temporary home for approximately 1,500 Ukrainians, part of a larger commitment from the Netherlands to accommodate 50,000 people who fled the war in ...

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  • Post: VeriFLY and mBark Make Getting On Board Quicker and Easier
    Published On: Mar 18, 2022|Categories: Industry, What's New|Views: 905|

    Holland America Line is enhancing the preboarding guest experience and making embarkation easier by adding the use of mBark facial recognition and the VeriFLY vaccine verification program in all U.S., Canadian and European homeports. mBark is a mobile system that enables guests to check in for their cruise in less than 10 seconds, while the VeriFLY digital wallet for COVID-19 ...

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  • Post: Canadian Cruise Procedures Clear Way for Full Alaska and Canada/New England Seasons
    Published On: Mar 07, 2022|Categories: Industry, What's New|Views: 445|

    Publication of procedures for the safe resumption of cruises to Canadian ports allows Holland America Line to complete preparation for a full season of Alaska explorations and Canada/New England sailings. Holland America Line will sail itineraries as scheduled that include Canadian homeports and ports of call from late spring through fall. “The completion of this guidance by Transport Canada, Canada ...

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  • Post: Why the Yukon Should be on Your Must-See Travel List
    Published On: Feb 23, 2022|Categories: Travel Inspiration, Where to Travel|Views: 1284|
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    Holland America Line's Cruisetours combine an Alaska cruise with an overland to Denali National Park. Our extended Cruisetours also include a visit to the Yukon where guests can visit Whitehorse, northern Canada's largest city, and Dawson City where the frontier spirit is strong. In the Yukon, the region's Gold Rush history shines as bright as the treasure the Stampeders came ...

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  • Post: Pen a ‘Love Letter’ to Alaska for the Chance to Win a Cruise
    Published On: Feb 14, 2022|Categories: Industry, What's New|Views: 337|

    Dear Alaska, you amaze me … Fans who declare their love for Alaska in a letter or poem can enter to win one of 10 suites, including a grand prize Neptune Suite, on a 2022 cruise to the Great Land in Holland America Line’s “Love Letters to Alaska” contest. This year, we're celebrating 75 years of Alaska exploration, and the ...

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  • Post: How to Make the Most of Your Nine Hours in Juneau
    Published On: Feb 08, 2022|Categories: Activities, Tours & Land Programs|Views: 204|

    On Holland America Line cruises to Alaska, guests have an extended evening stay in Juneau to enjoy some of the adventures that are best experienced later in the day. The ships arrive at 1 p.m. and stay until 10 p.m. With the sun setting well into the evening, you can certainly pack your day full of amazing explorations that allow ...

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  • Post: How Many Days Will it Take to Eat Your Way Around a Pinnacle Class Ship?
    Published On: Jan 26, 2022|Categories: Activities, Life on Board|Views: 271|
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    Holland America Line serves up an incredible variety of dining venues that range from the casual Lido Market to elegant Pinnacle Grill, and everything in-between. While all ships have the Dining Room, Pinnacle Grill and Canaletto options, in addition to a Rudi's Sel de Mer pop-up, our Pinnacle Class ships expand some specialty options, like a stand-alone Rudi's Sel de ...

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  • Post: Our Cruisers Offer Their Best Advice for Experiencing Alaska
    Published On: Jan 18, 2022|Categories: Preparations|Views: 1380|

    No one knows the ins and outs of Alaska better than our guests who have been there, done that ... many more than once! As we look to celebrate our 75th year exploring Alaska in 2022, we have an exciting season of cruises and Cruisetours that take you to the must-see places and hidden gems of this most gorgeous region. ...

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  • Post: Discover Alaska’s Denali on These 5 Memorable Shore Excursions
    Published On: Dec 17, 2021|Categories: Activities, Shore Excursions|Views: 256|

    A Holland America Line Cruisetour combines an Alaska cruise with an overland adventure to Denali and the Yukon. Ranging from nine to 18 days, Cruisetours delve deeper into the region with an unforgettable experience that includes a stay at our own McKinley Chalet Resort at the entrance to Denali National Park. The property is Holland America Line’s magnificent 68-acre hotel ...

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  • Post: Holland America Line Cruises Into Wave Season with ‘The Ultimate Upgrade Event’
    Published On: Dec 14, 2021|Categories: Industry, What's New|Views: 207|
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    Wave Season is here in time for the holidays with great cruise travel values for the coming year, and Holland America Line is celebrating with “The Ultimate Upgrade Event.” From Dec. 14, 2021, through Feb. 28, 2022, guests who book a select summer 2022 through spring 2023 cruise will receive a free stateroom upgrade, $75 fares for kids on Alaska ...

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  • Post: Three Key Reasons to Choose Holland America Line for Your Alaska Adventure
    Published On: Dec 07, 2021|Categories: Booking, Cruise Planning|Views: 1037|
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    Alaska is on the bucket list of many travelers, and there are plenty of reasons why: incredible scenery, imposing landscapes, warm and welcoming locals, a step back in time to the days of the Gold Rush, elusive wildlife and endless adventure. You can explore Alaska many ways, but if you're looking to cruise to Alaska, Holland America Line is your ...

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  • Post: The Perks of Holland America Line’s Mariner Society Loyalty Program
    Published On: Dec 02, 2021|Categories: Industry, What's New|Views: 3484|
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    Since the inception of Holland America Line's Mariner Society loyalty program, it has evolved from a recognition cocktail party to a comprehensive program with Star levels featuring some wonderful benefits. All Mariners (past guests of Holland America Line) are enrolled automatically and will receive benefits starting with their second cruise! Holland America Line recently launched a NEW Mariner Early Booking ...

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  • Post: Black Friday Sale Includes Crew Appreciation Along with Four Popular Amenities
    Published On: Nov 23, 2021|Categories: Industry, What's New|Views: 209|
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    With Holland America Line’s Black Friday Sale, travelers can have it all for the holidays … and beyond. For one week only, guests can book a stateroom on select 2021-23 cruises with a reduced deposit of $99 and receive the Have it All package of shore excursions, beverages, specialty dining and Wi-Fi, plus Holland America Line will include crew appreciation, ...

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  • Post: Take the Shore Excursion of Your Dreams with Our Alaska Exploration Sale
    Published On: Oct 06, 2021|Categories: Activities, Shore Excursions|Views: 143|
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    Are you looking to chart a course to Alaska in 2022? With our Alaska Exploration Sale there's no better time to Have It All! We're back with a full Alaska season and Cruisetours to Denali and the Yukon in 2022, and with this event you can splurge on the shore excursion of your dreams. Book a 2022 Alaska cruise or ...

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  • Post: VIDEO: Dr. Brenda Answers Your Top Questions on Our Health Protocols
    Published On: Sep 27, 2021|Categories: Industry, What's New|Views: 287|
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    What are the policies for vaccinated guests? What recommendations do you have for guests traveling internationally? Dr. Brenda Barnetson, senior director of clinical services, answers your top questions on health protocols for Holland America Line cruise departures from the U.S. and Europe. For more details about our TravelWell® health protocols, please visit the Holland America Line website.

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  • Post: Welcome to the Fleet, Rotterdam!
    Published On: Jul 30, 2021|Categories: Fleet Features, What's New|Views: 660|
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    Holland America Line took delivery of Rotterdam today, July 30, 2021, officially making it the 11th ship in the fleet. A handover ceremony took place at Fincantieri’s Marghera shipyard in Italy the evening of July 29. The ceremony was attended by the ship’s master, Captain Werner Timmers, and Cyril Tatar, Holland America Group’s vice president of newbuilding services. Giuseppe Bono, ...

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  • Post: Holland America Line Sets Sail for Alaska on First Cruise from Seattle
    Published On: Jul 26, 2021|Categories: Industry, What's New|Views: 256|
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    This past weekend, after an 16-month pause of operations, Holland America Line returned to service! Nieuw Amsterdam arrived at Port of Seattle earlier in the week to get ready for a Saturday departure to Alaska. Holland America Line President Gus Antorcha, Carnival Corporation President and CEO Arnold Donald and Princess Cruises President Jan Swartz all were on hand to mark ...

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  • Post: Ramping up to Rotterdam: June – One Month to Go!
    Published On: Jul 02, 2021|Categories: Industry, What's New|Views: 260|
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    In less than a month, Holland America Line will welcome Rotterdam to our fleet! Did you tune in to Holland America Line Brand Ambassador Seth Wayne’s “Ramping Up to Rotterdam” update this week on our Facebook page to see the progress of the ship? Once again he spoke with Stan Kuppens, new builds projects, hotel, who was live at the ...

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  • Post: Holland America Line Updates ‘Navigator’ Mobile Device App
    Published On: Jun 23, 2021|Categories: Industry, What's New|Views: 2513|

    The Holland America Line Navigator App is an indispensable tool for cruise planning, embarkation, managing the onboard experience and booking shore excursions. We recently enhanced the app to add new functions and features to make the cruise experience even easier using your mobile device. What hasn't changed is that during the cruise, guests can plan daily activities, explore shore excursions ...

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  • Post: Holland America Line Announces Fall 2021 Cruise Plans
    Published On: Jun 21, 2021|Categories: Industry, What's New|Views: 543|

    Holland America Line is gearing up to restart cruising out of Port of San Diego in California beginning with a season of cruises to Mexico, Hawaii and along the California coast aboard Koningsdam and Zuiderdam. The cruise line has expanded the season with the addition of six new cruise departures for Zuiderdam and two new cruises on Koningsdam, offering a ...

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  • Post: Ramping Up to Rotterdam: May Edition
    Published On: Jun 04, 2021|Categories: Fleet Features, What's New|Views: 179|
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    Did you tune in to Holland America Line Brand Ambassador Seth Wayne’s “Ramping Up to Rotterdam” update this week on our Facebook page? Once again he spoke with Stan Kuppens, new builds projects, hotel, who offered insight into where the ship is at in the building process. Here are some photos shared by Stan and Seth, plus a few more ...

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  • Post: Holland America Line is Restarting Alaska Cruising in July
    Published On: May 20, 2021|Categories: Industry, What's New|Views: 441|
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    The wait is over! Travelers looking to head to Alaska this summer will get the chance on a Holland America Line cruise starting in July. We are ready to set sail on roundtrip from Seattle, Washington, itineraries aboard Nieuw Amsterdam. The seven-day “Alaskan Explorer” itinerary calls at Juneau, Icy Strait Point, Sitka and Ketchikan. Scenic cruising in Alaska’s iconic locales ...

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  • Post: Happy Mother’s Day to Our Cruising Moms
    Published On: May 08, 2021|Categories: Activities, Life on Board|Views: 169|
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    Happy Mother's Day to all of the moms and like-a-moms out there celebrating tomorrow. To honor the special moms in our lives, we asked our Facebook fans to post their favorite photos and memories of cruising with their mom, kids or a mother figure. We received some amazing photos and wonderful stories, and we're sharing a selection. Thank you for ...

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  • Post: Holland America Line to Restart Cruising From Greece in August
    Published On: May 05, 2021|Categories: Industry, What's New|Views: 243|
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    After an unprecedented pause in cruising, Holland America Line is excited to announce that we will be restarting operations this summer with sailings roundtrip from Piraeus (Athens), Greece, aboard Eurodam. Guests looking to explore the gorgeous Greek isles will have two incredible, seven-day itineraries that will be offered in August and September, plus a cruise from Piraeus to Venice, Italy, ...

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  • Post: ‘Have It All’ Inclusive Fare Introduces a New Way to Cruise with Holland America Line
    Published On: Apr 21, 2021|Categories: Booking, Cruise Planning|Views: 5792|

    We are excited to announce a new way to cruise with Holland America Line. Introducing "Have It All" — a premium package that allows travelers to get everything they want in one simple fare. Guests who book with “Have It All” receive four popular amenities included in their cruise: shore excursions, beverages, specialty dining and Wi-Fi. Available year-round on all ...

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  • Post: Top 5 Tips for Making the Most of Your First Day On Board
    Published On: Apr 13, 2021|Categories: Cruise Planning, Preparations|Views: 625|

    You’ve been counting down the days until your Holland America Line cruise and the day has finally arrived! Filled with overwhelming excitement and anticipation, you may be wondering ... “What should I do first?” The first day of your cruise is one of the most important, as it sets the tone for the rest of your vacation. We’ve compiled a ...

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  • Post: Holland America Line Pauses All Alaska Cruises Sailing Roundtrip from Seattle Scheduled to Depart in June 2021
    Published On: Mar 16, 2021|Categories: Industry, What's New|Views: 346|

    Holland America Line has announced it is extending its pause of cruise operations to now include all June 2021 roundtrip sailings to Alaska from Seattle, Washington. This includes six cruises on Eurodam and Oosterdam with a call at Victoria, British Columbia, Canada. At this time, Alaska cruises sailing roundtrip from Seattle departing in July and onward have not been canceled. ...

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  • Post: Holland America Line Extends Cruise Pause to Include Europe Departures Through June 2021
    Published On: Mar 09, 2021|Categories: Industry, What's New|Views: 432|

    While Holland America Line continues to work with government and port authorities to develop its plans to return to cruising, the company is extending its pause of European cruise operations to include departures through June 30, 2021. The pause will impact cruises departing in May and June on Nieuw Statendam, Volendam and Westerdam, along with the Collectors’ Voyages associated with ...

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  • Post: You Can Still Experience Alaska This Summer with Holland America Line Land Vacations
    Published On: Mar 04, 2021|Categories: Travel Inspiration, When to Travel|Views: 304|

    For those ready to travel again, there’s no better place to start than Alaska, offering opportunities for travelers to see glaciers up close, spot bucket-list wildlife, explore national parks and see Denali – North America’s tallest mountain. This summer, Holland America Line and Princess Cruises offer many ways for travelers to experience Alaska through Gray Line Alaska, Princess Alaska Lodges ...

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  • Post: Come Explore Dawson City and Whitehorse on Yukon Heritage Day
    Published On: Feb 26, 2021|Categories: Activities, Tours & Land Programs|Views: 221|
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    On Yukon+Denali Land+Sea Journeys to Alaska, Holland America Line guests become immersed in the cultures of The Last Frontier and Canada's Yukon. The overland exploration includes Dawson City and Whitehorse in the Yukon, where guests can learn more about local customs and the history of the region and its people. If you're not on a Land+Sea Journey overland tour, you ...

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  • Post: Cruise Pause Extended to Include All Departures Sailing to or From a Canadian Port in 2021
    Published On: Feb 24, 2021|Categories: Industry, What's New|Views: 202|
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    As Holland America Line continues to review and assess its plans around the Canadian Transport Ministry’s Interim Order that closed Canadian ports and waters to passenger vessels, the company is extending its pause of cruise operations to now include all sailings that depart from or conclude in a Canadian port in 2021. This will include several Alaska, three Canada/New England ...

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  • Post: Meet the Five Cancer Organizations Supported By ‘On Deck for a Cause’
    Published On: Feb 04, 2021|Categories: Industry, What's New|Views: 227|
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    In honor of World Cancer Day, Holland America Line is proud to introduce you to the five cancer organizations that benefit from our "On Deck for a Cause" program. When we are cruising, On Deck for a Cause invites guests to participate in a noncompetitive 5k fundraising walk on every sailing aboard each of our ships, with proceeds distributed among ...

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  • Post: 2022 Grand Africa Voyage is a Sweeping Expedition of Colors and Contrast
    Published On: Feb 03, 2021|Categories: Booking, Cruise Planning|Views: 430|
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    Africa is a continent of riches, from the rolling grasslands of the savanna to the pristine beaches of the Seychelles. Travelers on the 2022 Grand Africa Voyage aboard Zaandam are in for an experience unlike any other, and with Holland America Line at the helm it will be a memorable journey. Overnight calls in port allow for extra time to ...

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  • Post: Holland America Line Names Captain Werner Timmers Master of Rotterdam
    Published On: Feb 01, 2021|Categories: Ship Crew, What's New|Views: 889|
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    Holland America Line has named Werner Timmers, a captain with nearly 40 years sailing for the cruise line, to take the helm of Rotterdam when the ship enters service in July 2021. Captain Timmers joined Holland America Line in 1984 and has worked on all classes of ship within the brand, most recently as master of Koningsdam. Captain Timmers will ...

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