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for: "Service"
We’re thrilled to share that Cruise Critic recently recognized Holland America Line with the Best Service Award for the second year in a row. Cruise Critic Editors’ Picks recognizes those that best represent excellence in ocean cruising and beyond. Editors noted the “genuine care and thought put in by each crewmember is what keeps Holland ...
Holland America Line is known for providing award-winning personalized service thanks to our caring crew. Though we’re grateful every day for our incredible team, we want to take a moment during Customer Service Week – celebrated the first week of October – to thank our people from ship to shore for their time, talent and dedication to creating an ...
Holland America Line’s favorite four-legged friend, Joska the service dog, reached a milestone achievement of 700 cruise days on Rotterdam’s current 150th Anniversary Transatlantic Crossing, making her eligible to receive the Platinum Medallion, the highest past-guest award for cruising days. Joska, a 10-year-old black Labrador retriever, is the ultimate globetrotter and spends most of her days cruising on Holland America ...
Our fleet is complete! Westerdam returned to service Sunday, June 12, 2022, at Port of Seattle in Washington, marking the last ship in the fleet to resume operations. To commemorate the occasion, Holland America Line held a ceremony in the terminal attended by the ship’s captain and senior officers, with flag-waving fanfare from team members lined up to greet guests ...
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It's been a busy and exciting week for Holland America Line. Two more ships are back in service, with Oosterdam restarting in Trieste (Venice), Italy, and Zaandam setting sail from Port Everglades in Fort Lauderdale, Florida. To commemorate both occasions, Holland America Line held a ribbon-cutting ceremony in the terminal to open embarkation, attended by the ship’s captain and senior ...
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After more than two years since the industrywide pause began due to the COVID-19 pandemic, Holland America Line’s Noordam returned to service Sunday, April 24, 2022, at Port Everglades in Fort Lauderdale, Florida. The ship embarked guests for a 21-day Panama Canal transit to Vancouver, Canada, that will position it in Alaska through September. To commemorate the occasion, Holland America ...
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It's been an exciting week for Holland America Line as Zuiderdam returned to service from Port of San Diego and became the cruise line's sixth ship back in service. Zuiderdam’s crew celebrated the return in holiday spirit with sleighbells ringing and Santa and his elves on hand to open embarkation and welcome guests back on board. Zuiderdam joins Koningsdam, which ...
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By late spring 2022, Holland America Line will have a complete fleet back to cruising with the restart of operations for Noordam, Oosterdam and Westerdam. Noordam will restart with a March 14, 2022, cruise in Japan; Oosterdam will begin cruising May 1 in the Mediterranean, and Westerdam will return to service May 8 in Alaska. The ships will join Eurodam, ...
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Merabella is a new fine jewelry shop just installed on Veendam during the Signature of Excellence Phase 2 dry-dock. Shop manager Matt Gibson explained that the Merabella experience is about finding a unique piece of jewelry and that the intimate space can be used for private showings and guests can join him over champagne and caviar to look at the ...
Audiobook lovers rejoice! Whether you’re on a Holland America Line cruise, or dreaming of your next cruise getaway, here’s something you may have in common with guests beyond cruising the seas: finding joy in a great story. That’s why we’re teaming up with Audible – a leading creator and provider of premium audio storytelling – to launch a book ...
There are many reasons to experience Mexico and the Pacific Coast on a Holland America Line cruise. Flexible itineraries from a one-day getaway in the Pacific Northwest to 12 days along the Mexican Riviera. Award-winning personalized service. Fresh-made cuisine and local favorites helping you taste the flavors of the region. Up Close presentations that explore the history, art, and ...
It’s International Women’s Day, and we’re especially grateful for the incredible women across our team – at sea and ashore – who share their talent and expertise with us. It’s in that spirit we’re highlighting some of the women making waves in support of the Holland America Line cruise experience. Maria, First Officer Maria’s ...
On this Employee Appreciation Day, we want to share our heartfelt gratitude for our people who provide award-winning service with care and kindness from ship to shore. We recently caught up with some of our leaders around the world to ask what they love most about our incredible team. Here's what they had to say: ...
If you’ve ever wanted to visit a place unlike any other, the Yukon could easily top your list. Surrounded by Canada’s tallest peaks, this vast territory is home to small communities with big personality and breathtaking views, and Holland America Line can take you there. By combining an iconic Alaska cruise with a journey into Denali National Park and the Yukon ...
Are you dreaming of icy-blue glaciers and magnificent wildlife sightings in Alaska? Trying to decide which cruise to take to make your dreams come true? At Holland America Line, we love Alaska. In fact, we’ve been visiting the Great Land for more than 75 years. Our love for Alaska is literally printed on our ships that sail there, and ...
Recharge. Relax. Unwind. With all the onboard activities and shore excursions you can experience on a Holland America Line cruise, you may forget to set aside time to pamper yourself from head to toe. The Greenhouse Spa & Salon® can help you do just that. Here are some of the ways you can nurture your wellbeing at the spa ...
You finally made it! Whether you’ve planned for months or weeks, the moment has arrived for your epic Holland America Line cruise vacation. Ready to escape your everyday norms, you can’t wait to pamper yourself with rest, relaxation and adventure. Though you’re buzzing with excitement as you pack your bags, you may wonder how you can make the most ...
When it comes to cruises, there are key decisions to make before you embark on your adventure. Where do you want to go? What do you want to do when you get there? How will you spend your time on board when you’re not exploring the shore? No matter the destination or shore excursion you choose, we can help ...
If going on a cruise is something you’ve wanted to do for months or even years, but you don’t know where to start, don’t sweat it. We’ve got you covered! Here are quick tips to help you navigate your first cruise adventure. 1.Find a cruise destination that excites you. Whether it’s Alaska, the Caribbean, ...
Get ready to have the time of your life seeing the world from your doorstep with Holland America Line. Book today with these breathtaking cruise deals to enjoy a free balcony upgrade, up to 40 percent off fares, free fares for kids and 50 percent reduced deposits. Book our Have It All package by Feb. 29, 2024, and you’ll ...
Vacations are meant to be a relaxing escape from everyday life, opening a world of adventure while creating space to unwind. If you’re looking for a memorable getaway that brings both ease and joy to travel, look no further than a cruise vacation. What makes a cruise so perfect? Here's why cruises can be the best vacations. ...
Whether you’re a first-time cruiser or a seasoned pro, Holland America Line is here to help you plan your cruise. From choosing your destinations to exploring shore excursions and onboard activities, we've got you covered. Here are 10 tips to help you plan your cruise vacation: 1. Find a destination that excites you. Whether it’s ...
Looking for a new way to celebrate the holidays? Dreaming of destinations where you can soak up warm sunshine? Consider cruising through the season with Holland America Line. Here are the best reasons to take a holiday cruise: 1. Keep Calm & Cruise On Leave the party planning to us while you relax, rejuvenate, ...
There are many reasons to take a South America cruise, from ports rich in culture to shore excursions that immerse you into each destination. Many places offer experiences like these though, so what is it about this continent that deserves a top spot on your travel wish list? Here’s why a South America cruise is a unique experience: ...
Did you know Hawaii is home to two of the most active volcanoes in the world? At Hawaii Volcanoes National Park – a UNESCO World Heritage site – you’ll discover towering volcanoes whose eruptions have modified the landscape and become home to unique animal species and plants. Every year, nearly two million people visit the ...
Are you putting off a trip to Europe because you have limited vacation time to tour and explore? Cue the 7-day Europe cruise where you can enjoy the best of Europe with many different itineraries to choose from. There’s nothing like seeing European castles, or basking on the sun-kissed beaches of the Mediterranean. Here are some of the things ...
It’s a whale! That’s a glacier! Those are the Big Five! There are many reasons to go on an Alaska cruise, from its treasured terrain to its wildlife. Whether you visit Alaska in the spring when mountains are coated with snow, or you sail in the summer hoping for warmer temperatures, there’s nothing quite like a cruise to the Great ...
Seafood lovers rejoice! If the recent announcement about our new global fresh fish program made your mouth water, you’ll love how we’re building on this groundbreaking effort. That’s because we’re teaming up with Vital Choice®, the trusted source for premium wild-caught fish and seafood, to help guests enjoy vacation-inspired dining with fresh fish cuisine recipes at home. ...
There’s nothing like cruising to the Caribbean for an island-hopping, paradise-packed vacation. Whether you want to kick back and relax all day every day, or embark on sunny adventures, Holland America Line knows how to make a Caribbean cruise unforgettable. Here’s a sneak peek of 7 days in the Caribbean: Dreamy Destinations From the sandy ...
Want to see the world on a family cruise? Is Europe calling your name? Whether you want to explore castles and fjords in Northern Europe, or build castles of your own on Mediterranean beaches, there’s a lot to enjoy on a Europe cruise. Here are some cruise tips to help you make the most of a Europe family vacation: ...
It’s a whale. It’s a seal. It’s the Big Five! Holland America Line now offers more ways to see Alaska wildlife than any other cruise line, bringing you closer to the wondrous creatures of the Last Frontier. With the guidance of onboard wildlife experts and National Park Service Rangers, you could see whales breaching or bubble-net feeding, seals chilling ...
From Northern Europe’s majestic fjords and castles to the Mediterranean’s sun-soaked sands and the Holy Land, an epic cruise awaits you with Holland America Line. Here’s how you can make the most of a Europe cruise vacation: Choose Your Adventure and See the World from Your Doorstep Northern Europe Whether you’re a fan of ...
If you’ve been following recent headlines on The Washington Post, New York Post and others, you may have noticed that domestic airfare is dropping. Why? International travel is on high demand, and as a result, you’re likely to find discounted airfare for domestic flights. So, if you’ve been dreaming of white sandy beaches, amazing adventures or sensational sunsets, now ...
Sharp navigator. Savvy and spirited seafarer. Adventure seeker. These are ways you could describe Captain Mark Trembling, but none of them come close to adequately describing his passion for sailing and caring for guests and crew. He’s joy in a bottle, skill at the helm and a comedian on stage. When asked how many years ...
This holiday season my loved one gave to me: the gift of sailing the seas From dazzling lights and festive trees to treasured tunes and relished recipes, how you celebrate the season is as unique as you. At Holland America Line, travel is our tradition, and it can be yours, too. Start new holiday traditions this year while ...
You’ve been dreaming of the ultimate cruise experience and just decided where to go. Between our perfectly sized ships, exceptional service, flexible itineraries and incredible dining, you know you want to sail with Holland America Line. Before you book, you browse our cruise deals to ensure you’re maximizing your great getaway. Cue our Have It All Premium Package, a ...
Calling all AARP members! If sailing the world to beautiful destinations is at the top of your list, and you’d like to leverage offers as an AARP member, you may be packing your suitcase sooner than you think. Holland America Line just became the exclusive cruise benefit provider to AARP members, providing AARP member-only onboard credit when you book ...
Though Blanche Bennett, a 100-year-old World War II veteran and Prince Edward Island resident, hadn’t been on a ship in 65 years, she continued to admire them from afar – especially cruise ships. Soaking up the sights of the ships as they docked at Chartlottetown, she often wondered what they looked like from the inside and how different they ...
Fall in love with jaw-dropping views as you cruise along icy-blue glaciers. Watch wildlife bask in the beauty of the Last Frontier. Explore the treasured terrain of the Great Land. With Holland America Line, you’ll uncover the best of Alaska and the Yukon. Here are the top reasons to cruise Alaska with us: ...
America has many treasures just waiting to reveal themselves to eager explorers. Imagine soaking up the sights of Glacier Bay National Park while cruising to Alaska or getting lost in the hidden gems and fall foliage of New England. Discover paradise on the beaches of Hawaii or bask in the sun as you sail the Pacific Coast. In honor ...
Canada is known for many things, from spectacular landscapes and beautiful wildlife to incredible maple syrup. From coast to coast to coast, there’s a lot of beauty to behold and treats to enjoy. In honor of Canada Day, we couldn’t deny the opportunity to highlight one of its many treasures. If you’ve ever wanted to visit a place unlike ...
If there’s ever a time to wish days were longer, it’s on an Alaska cruise. Between breathtaking landscapes and spectacular wildlife, there’s a lot to enjoy. That’s why cruising during the summer solstice makes it that much sweeter. Here are some of the ways you can soak up 22 hours of sun — yes, you read that right! — ...
Alexa Christine Sale gave her heart to the sea a long time ago, and it’s not just because she dreamt of a career in the cruise line industry. It’s because the sea is where her father, Alex Sale, spent most of his time since she was a little girl. She loved the tales her dad would share when he ...
Whether you’re new to cruising or a seasoned pro, there are many reasons to seek support from a Personal Cruise Consultant (PCC) to help you plan a cruise vacation that’s as unique as you. As members of our team, Personal Cruise Consultants have expertise on the Holland America Line experience and knowledge about destinations around the world. They’re here ...
The Yukon is a true bucket-list destination. It’s unlike anywhere else with endless wilderness punctuated by Canada’s five tallest peaks and tiny towns with big personalities. Read on for 20 wild facts about Yukon Territory. The Yukon, Big and Small The Yukon is vast, but it’s the smallest of Canada’s three territories. The Yukon covers ...
Enjoy the engineering marvel of the Panama Canal, or soak up the sun along the California Coast. Savor the journey in Mexico, or experience the aloha of Hawaii. Whichever paradise you choose, Holland America Line can take you there on a West Coast cruise. Here are the best reasons to sail away with us and enjoy all that the ...
Embark on an Incredible Pole-to-Pole Adventure with Holland America Line Though any cruise with Holland America Line is a getaway from the everyday, there’s nothing quite like a Grand Voyage. Roundtrip from the United States, Grand Voyages take you to bucket-list destinations while introducing you to hidden gems around the world. And in 2025, Holland America Line will embark ...
Photo Above by Olivia Moloney Are you dreaming of sunshine and sandy beaches? Craving cocktails and island vibes? Wondering what it would be like to soak up the sun on a Caribbean cruise? We get it. Here are the top five reasons to take a Caribbean cruise with Holland America Line. Book Flexible ...
In May 2014, love was in the air for Annie and Pieter – they just didn’t know it yet. Both set sail with family and friends on an 11-day Holland America Line cruise from Barcelona to Rome. It was Pieter’s first cruise and Annie’s second. Though they exchanged smiles and glances when their paths crossed at the beginning of ...
Whether it’s $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. While some credits are designated for certain activities (e.g., shore excursions), others give you the opportunity to spend it in multiple ways. From rejuvenating at the spa while enjoying ocean views to making magical memories during once-in-a-lifetime excursions, we’ve got you covered. Here’s how ...