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for: "Service"
We’re thrilled to share that Cruise Critic recently recognized Holland America Line with the Best Service Award for the second year in a row. Cruise Critic Editors’ Picks recognizes those that best represent excellence in ocean cruising and beyond. Editors noted the “genuine care and thought put in by each crewmember is what keeps Holland ...
Holland America Line is known for providing award-winning personalized service thanks to our caring crew. Though we’re grateful every day for our incredible team, we want to take a moment during Customer Service Week – celebrated the first week of October – to thank our people from ship to shore for their time, talent and dedication to creating an ...
Holland America Line’s favorite four-legged friend, Joska the service dog, reached a milestone achievement of 700 cruise days on Rotterdam’s current 150th Anniversary Transatlantic Crossing, making her eligible to receive the Platinum Medallion, the highest past-guest award for cruising days. Joska, a 10-year-old black Labrador retriever, is the ultimate globetrotter and spends most of her days cruising on Holland America ...
Our fleet is complete! Westerdam returned to service Sunday, June 12, 2022, at Port of Seattle in Washington, marking the last ship in the fleet to resume operations. To commemorate the occasion, Holland America Line held a ceremony in the terminal attended by the ship’s captain and senior officers, with flag-waving fanfare from team members lined up to greet guests ...
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It's been a busy and exciting week for Holland America Line. Two more ships are back in service, with Oosterdam restarting in Trieste (Venice), Italy, and Zaandam setting sail from Port Everglades in Fort Lauderdale, Florida. To commemorate both occasions, Holland America Line held a ribbon-cutting ceremony in the terminal to open embarkation, attended by the ship’s captain and senior ...
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After more than two years since the industrywide pause began due to the COVID-19 pandemic, Holland America Line’s Noordam returned to service Sunday, April 24, 2022, at Port Everglades in Fort Lauderdale, Florida. The ship embarked guests for a 21-day Panama Canal transit to Vancouver, Canada, that will position it in Alaska through September. To commemorate the occasion, Holland America ...
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It's been an exciting week for Holland America Line as Zuiderdam returned to service from Port of San Diego and became the cruise line's sixth ship back in service. Zuiderdam’s crew celebrated the return in holiday spirit with sleighbells ringing and Santa and his elves on hand to open embarkation and welcome guests back on board. Zuiderdam joins Koningsdam, which ...
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By late spring 2022, Holland America Line will have a complete fleet back to cruising with the restart of operations for Noordam, Oosterdam and Westerdam. Noordam will restart with a March 14, 2022, cruise in Japan; Oosterdam will begin cruising May 1 in the Mediterranean, and Westerdam will return to service May 8 in Alaska. The ships will join Eurodam, ...
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Merabella is a new fine jewelry shop just installed on Veendam during the Signature of Excellence Phase 2 dry-dock. Shop manager Matt Gibson explained that the Merabella experience is about finding a unique piece of jewelry and that the intimate space can be used for private showings and guests can join him over champagne and caviar to look at the ...
If you are setting sail on a Pacific Coast cruise and have a craving for Mediterranean-like vibes, look no further than Catalina Island in California. Located 24 miles southwest of Los Angeles, you’ll discover a gorgeous landscape of beaches, mountains, coves and canyons. Here is a guide to help you make the most of a day on Catalina Island ...
Recharge. Relax. Unwind. With all the onboard activities and shore excursions you can experience on a Holland America Line cruise, you may forget to set aside time to pamper yourself from head to toe. The Greenhouse Spa & Salon® can help you do just that. In honor of International Self-Care Day on July 24, we want to highlight some ...
Best Reasons to Take a Holiday Cruise When you’re considering a cruise vacation, you may look at your calendar and check it twice for the spring and summer months. However, when it comes to cruising to breathtaking destinations around the world and escaping the everyday, a holiday cruise is just as nice. Here are the best reasons to ...
Extraordinary. Spectacular. Unforgettable. These are some of the words you may use to describe a Grand Voyage with Holland America Line. Henk, one of our Hotel General Managers, knows this well. Next year, he will set sail on his 30th Grand Voyage before embarking on a new adventure – retirement. We recently caught up with Henk to learn what ...
America has many treasures just waiting to reveal themselves to eager explorers. Imagine soaking up the sights of Glacier Bay National Park while cruising to Alaska or getting lost in the hidden gems and fall foliage of New England. Discover paradise on the beaches of Hawaii or bask in the sun as you sail the Pacific Coast. In honor ...
Canada is known for many things, from spectacular landscapes and beautiful wildlife to incredible maple syrup. From coast to coast to coast, there’s a lot of beauty to behold and treats to enjoy. In honor of Canada Day, we couldn’t deny the opportunity to highlight one of its many treasures. If you’ve ever wanted to visit a place unlike ...
Recognized as an international day of observance on June 25, Day of the Seafarer celebrates the contributions and dedication of professionals in the maritime industry. We're incredibly grateful to our crew members at Holland America Line – who come from 70 different countries around the world – for creating unforgettable moments for our guests, communities and each other. We ...
Calling all chocolate lovers! In a confluence of tradition and taste, we’re delighted to announce our sweet collaboration with Lindt & Sprüngli (USA), the makers of LINDOR truffles and the No. 1 premium chocolate brand[1] in the US. Helping to enrich the cruise experience with Holland America Line, our guests will soon begin savoring indulgent moments onboard with Lindt ...
If there’s ever a time to wish days were longer, it’s on an Alaska cruise. Between breathtaking landscapes and spectacular wildlife, there’s a lot to enjoy. That’s why cruising during the summer solstice makes it that much sweeter. Here are some of the ways you can soak up 22 hours of sun — yes, you read that right! — ...
Some of Marion’s earliest memories as a child include her dad, the sea and Holland America Line. That’s because her father, Captain Willem Koopman, would bring Marion, her sister and their mom on board for the holidays. Not many people can say they took their first cruise to Asia at the age of six with their dad at the ...
Though Memorial Day is often highlighted by family gatherings and pre-summer barbecues, its purpose is to mark a day of remembrance for those who made the ultimate sacrifice. Flags will be placed around the U.S. in seas of green grass before the resting place of soldiers. Families will gather to honor their cherished loved ones. Communities will unite to ...
In recognition of International Day for Women in Maritime, celebrated every year on May 18, we want to introduce you to some of our incredible Holland America Line team members who inspire those around them every day. Meet My, Director of Interior Design When you hop aboard a Holland America Line cruise ship, you’re ...
Embarking on a cruise abroad is an exhilarating journey filled with new discoveries and unforgettable experiences. If it's your first time traveling internationally, you may have a few questions. Here's a quick guide to help you prepare for international travel. From packing pointers to safety tips, we're here to help you prepare for a seamless cruise experience. ...
When you sail the seas with Holland America Line on a Grand Voyage, you’re embarking on the experience of a lifetime. Our 2026 Grand World Voyage is especially mesmerizing. Imagine visiting all seven continents with a special four-day Antarctica Experience that will have you soaking up Antarctica’s icy grandeur. With 25 countries and 48 ports on the cruise itinerary, ...
In honor of Teacher Appreciation Week, we caught up with one of our team educators who trains up to 1,000 students every year as they prepare to embark on career adventures with Holland America Line. Through a thoughtfully crafted curriculum, our development and training teams help bring the Holland America Line experience to life in the classroom. ...
At Holland America Line, we love Alaska, from its glorious glaciers and wildlife views to its magnificent landscapes. There are a lot of sights to soak up when cruising to the Great Land, which is why we get so excited when Alaska cruise season rolls around. To kick off our 2024 Alaska cruise season, we recently celebrated through special ...
Have you ever heard the phrase, not all heroes wear capes? Sometimes their cape comes in the form of a jet, boots on the ground or just a heart for service. Oftentimes, if you call a military veteran or current service member a hero, they'll respond with both gratitude and humility. That’s because for so many of them, it’s ...
Audiobook lovers rejoice! Whether you’re on a Holland America Line cruise, or dreaming of your next cruise getaway, here’s something you may have in common with guests beyond cruising the seas: finding joy in a great story. That’s why we’re teaming up with Audible – a leading creator and provider of premium audio storytelling – to launch a book ...
There are many reasons to experience Mexico and the Pacific Coast on a Holland America Line cruise. Flexible itineraries from a one-day getaway in the Pacific Northwest to 12 days along the Mexican Riviera. Award-winning personalized service. Fresh-made cuisine and local favorites helping you taste the flavors of the region. Up Close presentations that explore the history, art, and ...
It’s International Women’s Day, and we’re especially grateful for the incredible women across our team – at sea and ashore – who share their talent and expertise with us. It’s in that spirit we’re highlighting some of the women making waves in support of the Holland America Line cruise experience. Maria, First Officer Maria’s ...
On this Employee Appreciation Day, we want to share our heartfelt gratitude for our people who provide award-winning service with care and kindness from ship to shore. We recently caught up with some of our leaders around the world to ask what they love most about our incredible team. Here's what they had to say: ...
If you’ve ever wanted to visit a place unlike any other, the Yukon could easily top your list. Surrounded by Canada’s tallest peaks, this vast territory is home to small communities with big personality and breathtaking views, and Holland America Line can take you there. By combining an iconic Alaska cruise with a journey into Denali National Park and the Yukon ...
Are you dreaming of icy-blue glaciers and magnificent wildlife sightings in Alaska? Trying to decide which cruise to take to make your dreams come true? At Holland America Line, we love Alaska. In fact, we’ve been visiting the Great Land for more than 75 years. Our love for Alaska is literally printed on our ships that sail there, and ...
Recharge. Relax. Unwind. With all the onboard activities and shore excursions you can experience on a Holland America Line cruise, you may forget to set aside time to pamper yourself from head to toe. The Greenhouse Spa & Salon® can help you do just that. Here are some of the ways you can nurture your wellbeing at the spa ...
You finally made it! Whether you’ve planned for months or weeks, the moment has arrived for your epic Holland America Line cruise vacation. Ready to escape your everyday norms, you can’t wait to pamper yourself with rest, relaxation and adventure. Though you’re buzzing with excitement as you pack your bags, you may wonder how you can make the most ...
When it comes to cruises, there are key decisions to make before you embark on your adventure. Where do you want to go? What do you want to do when you get there? How will you spend your time on board when you’re not exploring the shore? No matter the destination or shore excursion you choose, we can help ...
If going on a cruise is something you’ve wanted to do for months or even years, but you don’t know where to start, don’t sweat it. We’ve got you covered! Here are quick tips to help you navigate your first cruise adventure. 1.Find a cruise destination that excites you. Whether it’s Alaska, the Caribbean, ...
Get ready to have the time of your life seeing the world from your doorstep with Holland America Line. Book today with these breathtaking cruise deals to enjoy a free balcony upgrade, up to 40 percent off fares, free fares for kids and 50 percent reduced deposits. Book our Have It All package by Feb. 29, 2024, and you’ll ...
Vacations are meant to be a relaxing escape from everyday life, opening a world of adventure while creating space to unwind. If you’re looking for a memorable getaway that brings both ease and joy to travel, look no further than a cruise vacation. What makes a cruise so perfect? Here's why cruises can be the best vacations. ...
Whether you’re a first-time cruiser or a seasoned pro, Holland America Line is here to help you plan your cruise. From choosing your destinations to exploring shore excursions and onboard activities, we've got you covered. Here are 10 tips to help you plan your cruise vacation: 1. Find a destination that excites you. Whether it’s ...
Looking for a new way to celebrate the holidays? Dreaming of destinations where you can soak up warm sunshine? Consider cruising through the season with Holland America Line. Here are the best reasons to take a holiday cruise: 1. Keep Calm & Cruise On Leave the party planning to us while you relax, rejuvenate, ...
There are many reasons to take a South America cruise, from ports rich in culture to shore excursions that immerse you into each destination. Many places offer experiences like these though, so what is it about this continent that deserves a top spot on your travel wish list? Here’s why a South America cruise is a unique experience: ...
Did you know Hawaii is home to two of the most active volcanoes in the world? At Hawaii Volcanoes National Park – a UNESCO World Heritage site – you’ll discover towering volcanoes whose eruptions have modified the landscape and become home to unique animal species and plants. Every year, nearly two million people visit the ...
Are you putting off a trip to Europe because you have limited vacation time to tour and explore? Cue the 7-day Europe cruise where you can enjoy the best of Europe with many different itineraries to choose from. There’s nothing like seeing European castles, or basking on the sun-kissed beaches of the Mediterranean. Here are some of the things ...
It’s a whale! That’s a glacier! Those are the Big Five! There are many reasons to go on an Alaska cruise, from its treasured terrain to its wildlife. Whether you visit Alaska in the spring when mountains are coated with snow, or you sail in the summer hoping for warmer temperatures, there’s nothing quite like a cruise to the Great ...
Seafood lovers rejoice! If the recent announcement about our new global fresh fish program made your mouth water, you’ll love how we’re building on this groundbreaking effort. That’s because we’re teaming up with Vital Choice®, the trusted source for premium wild-caught fish and seafood, to help guests enjoy vacation-inspired dining with fresh fish cuisine recipes at home. ...
There’s nothing like cruising to the Caribbean for an island-hopping, paradise-packed vacation. Whether you want to kick back and relax all day every day, or embark on sunny adventures, Holland America Line knows how to make a Caribbean cruise unforgettable. Here’s a sneak peek of 7 days in the Caribbean: Dreamy Destinations From the sandy ...
Want to see the world on a family cruise? Is Europe calling your name? Whether you want to explore castles and fjords in Northern Europe, or build castles of your own on Mediterranean beaches, there’s a lot to enjoy on a Europe cruise. Here are some cruise tips to help you make the most of a Europe family vacation: ...
It’s a whale. It’s a seal. It’s the Big Five! Holland America Line now offers more ways to see Alaska wildlife than any other cruise line, bringing you closer to the wondrous creatures of the Last Frontier. With the guidance of onboard wildlife experts and National Park Service Rangers, you could see whales breaching or bubble-net feeding, seals chilling ...
From Northern Europe’s majestic fjords and castles to the Mediterranean’s sun-soaked sands and the Holy Land, an epic cruise awaits you with Holland America Line. Here’s how you can make the most of a Europe cruise vacation: Choose Your Adventure and See the World from Your Doorstep Northern Europe Whether you’re a fan of ...
If you’ve been following recent headlines on The Washington Post, New York Post and others, you may have noticed that domestic airfare is dropping. Why? International travel is on high demand, and as a result, you’re likely to find discounted airfare for domestic flights. So, if you’ve been dreaming of white sandy beaches, amazing adventures or sensational sunsets, now ...