Club Orange

Is Club Orange available to guests in all suites and staterooms?

Yes, with the exception of Neptune and Pinnacle Suites.

Guests in Neptune and Pinnacle Suites receive all of the benefits of Club Orange, excluding the stateroom upgrade and special onboard event, at no additional charge. Club Orange availability is limited for each sailing.

Do all guests in the stateroom have to buy Club Orange?

Club Orange charges are applied to the 1st and 2nd guests in the stateroom; however, all guests within that stateroom will receive the Club Orange amenities.

Does Club Orange impact cancellation fees?

Yes. Club Orange is an add-on to the total cruise fare and regular cancellation fees will apply.

Are guests able to purchase Club Orange after boarding?

This may be available in the future, but currently we offer Club Orange for pre-purchase only.

What if there is not a better stateroom available for the complimentary upgrade?

Guests will be upgraded to the best available stateroom within the meta category at the time of Club Orange purchase. If a stateroom upgrade is not available at that time, guests will receive an alternative benefit determined by our Ship Inventory team.

Can priority specialty restaurant reservations be made pre-cruise?

Specialty restaurant reservations are available to book pre-cruise; however, Club Orange dining priority is available only on board. Reservations are available on board through either the Concierge or the Dining Reservations teams. If a requested timeslot is full, a Club Orange or Suite guest will receive priority.

What services does the Concierge provide?

The Concierge is available to assist with making dining reservations, booking shore excursions, etc.

Will a welcome glass of sparkling cider be available for guests who don’t drink alcohol?

Yes, a non-alcoholic beverage will be available.

How is premium 24-hour room service different than what a guest in a standard stateroom receives?

The premium room service breakfast menu includes more options than the standard stateroom menu, plus additional complimentary mimosas and fresh orange juice.

How does the exclusive dining differ between Pinnacle Class ships and all other ships?

On Pinnacle Class ships, Club Orange guests can enjoy breakfast and dinner at a private dining venue with an expanded menu and reservations are not required. On all other ships, Club Orange guests can enjoy priority seating and an expanded menu in the Dining Room for breakfast and dinner. Club Orange guests will be greeted by the host at an exclusive Welcome Desk and seated at the next available table. Reservations are still recommended during peak evening dining hours.

Will Club Orange guests be able to invite non–Club Orange guests to the private dining venue with them?

No, the Club Orange dining area remains exclusively for Club Orange guests only. The concierge will assist you with any dining reservations you wish to make with non-Club Orange guests.

How are the premium bathrobes an upgrade if guests don’t get to keep them?

While these plush bathrobes are meant to provide another level of luxury for Club Orange guests while cruising, they are available for purchase and can be monogrammed if desired.