Flexible Cancellation

Book a cruise by September 30, 2022 (that departs through December 31, 2022) and you can cancel for any reason up to 30 days before departure and automatically receive a Future Cruise Credit in the amount of any non-refundable cancellation fees, with the remainder of what you paid for the cruise being refunded to the original form of payment under our Flexible Cancellation program. Additionally, you may cancel up to your sailing date if you test positive for COVID-19 and will also receive the same remuneration.

Eligible bookings meet the following criteria:

  1. For cruise bookings made by September 30, 2022
  2. Cruise embarking through December 31, 2022
  3. Booking cancelled no less than 30 days prior to embarkation date. Or within 30 days of embarkation if you test positive for COVID-19.

Within 30 days and up until your embarkation date, you may still receive a Future Cruise Credit if you, or someone in your immediate travel party, tests positive for COVID-19.

You will receive an email notification when your Future Cruise Credit is applied to your Mariner number.

The Future Cruise Credit is calculated based on the cancellation fees retained by Holland America Line from our Cancellation Policy. Your Future Cruise Credit will be in the amount of non-refundable fees and the remainder will be refunded to back to you via your method of payment

More Options for flexibility & peace of mind

COVID-19 Protection Program

COVID-19 Protection Program

Need to change cruise plans because of COVID-19? This program can help you and your travel party in the unfortunate event of a positive COVID-19 test or other COVID-19-related travel issues.

Cancellation Protection Plan

Cancellation Protection Plan

Cruise with complete flexibility. Our optional cruise Cancellation Protection Plan guarantees a refund and flexibility to cancel for any reason up to 24 hours in advance of departure.

Our Cancellation Policy

Our Cancellation Policy

Learn more about our generous cancellation policy. In most cases, a 100% refund is available for cancellations up to 91 days before departure.

Book Using Your FCCs

Want to re-book your cruise for a later date? Our Future Cruise Credits are easier to apply than ever.

Terms & Conditions

Flexible Cancellation available for Holland America Line cruises sailing on or before December 31, 2022 ("Eligible Cruise").  This policy applies to new and existing bookings made on or before September 30, 2022, for Holland America Line sailings on or before December 31, 2022. Guests may cancel up to 30 days before the Eligible Cruise’s embarkation for any reason and receive a Future Cruise Credit (FCC) in the amount of any applicable cancellation fees and a refund of additional funds received to the original payment method. Within 30 days of embarkation, guests may cancel and receive the FCC if they or someone in their immediate travel party tests positive for  COVID-19. Book by September 30, 2022 to qualify for the FCC benefit in lieu of paying cancellation fees. Cruises through May 30, 2022 have a 60-day final payment window. Cruises sailing June 1, 2022 and later retain their published final payment date. Outside of payment 1, standard cancelation policies apply. FCC value shall be determined by the actual non-refundable cancellation fees for the Eligible Cruise's booking, less any amount refunded in the form of original payment. Cancellation Protection Plan or Platinum Cancellation Protection Plan ("CPP"/"CPPP") premiums and reimbursed amounts shall not be included in the value of the FCC. Once verified and processed, the FCC will be applied to the consumer’s Mariner number. If consumer does not have a Mariner number, Holland America Line will create a Mariner number for the consumer. Consumer must use the FCC towards a future Holland America Line cruise that is booked by and sails within 12 months of the date of issue. FCC may be subject to additional terms and conditions as provided by Holland America Line and may not be used for deposits, taxes, fees, or port expenses, or CPP/CPPP. The value of the FCC and the Offer are non-transferrable, are not redeemable for cash, and have no cash value. May not be combined with any other offers. Offer may be modified or withdrawn without prior notice.  Any promotion or offer available during or with the Eligible Cruise booking shall not apply to the subsequent booking. May be subject to additional terms and conditions.