Essential Information
Prepare for your Grand Voyage
Helpful tips and information to prepare for your voyage
Countdown to Cruise Checklist
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90 Days | 60 Days | 30 Days | 7 Days | 3 Days
90 days before Embark: Beyond booking
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Review passport validity and that you have all required visas and proof of applicable immunizations
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Organize pre and post cruise travel arrangements (hotel, car, flights, train, etc.)
Hotels & Transfer Information through Holland America Line
Holland America Line Flight Ease
Contact your Travel Advisor, or call Holland America Line at 1-800-628-4771
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Visit your doctor and request updated prescriptions that will last the length of the sailing as well as anti-nausea medications that you may need
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Arrange for any special dietary needs by contacting Ship Service:
Phone: 1-800-541-1576
Email: hal_ship_services@hollandamerica.com
60 days before Embark: Pick your pleasures
Enhance your cruise with special indulgences. C’mon, you deserve it.
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Download Navigator App
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Book shore excursions early as spots fill up quickly and are only available for purchase online until three days prior to sailing.
Contact World Cruise Reservations at 1-800-522-3399 or 1-206-626-7353
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Book any Spa Services at the Greenhouse Spa & Salon
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Make reservations for any specialty dining as well as any gifts and amenities such as Cabana Rentals or Signature Beverage Packages
30 days before Embark: Get acquainted
Don’t waste time on board with practicalities- be in the know before you set sail.
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Register your valuables with Customs
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Arrange any health screenings that need to be completed prior to embark, such as Covid testing
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Get to know your ship — view our deck plans to learn about the opulent venues you will experience on board
7 days before Embark: Manage Your Info
It’s so close you can feel the warm sunshine on your face- but take a few minutes to protect yourself while you are traveling.
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Download any other apps you may need while travelling such as VeriFLY, rideshare services, or map apps
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Request the post office hold your mail and stop deliveries or ensure a trusted friend or family member will be collecting it
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Alert banks and/or credit card as well as home alarm companies that you are traveling abroad
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Make copies of your passport, airline e-ticket itineraries, traveler’s checks, and credit cards. Keep a copy with you for your records and leave a copy of them with a family member or friend at home
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Distribute the ship’s emergency contact information to friends and relatives
3 days before Embark: Almost time to leave
Are you ready for the trip of a lifetime?
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Finalize any necessary health screenings, including your Covid-19 test
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Complete Online Check-In and Health Questionnaire
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Print Boarding Pass
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Place a card with your name and address both on the inside and outside of your luggage
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Pack all necessary prescription and over-the-counter medications (e.g., Tylenol® or Imodium®) you may need in original container(s) and keep in your carry-on luggage during transit
Ensure that all health documentation, including a list of any prescriptions taken as well as any insurance information, is packed in your carry-on luggage
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Verify that your identification and all travel tickets, including airline tickets, information about transfer arrangements, and boarding passes are in your carry-on bag
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Call your airline before your initial flight departure (24 hours for domestic flights/ 72 hours for international flights) to verify all the flight numbers, and departure and arrival times shown on your ticket
Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights
The tips and information contained in this document have been provided as a brief countdown to your sailing and may not contain everything you need to sail. While we make every effort to ensure the most up-to-date information is included, it is each guest’s responsibility to know and understand their cruise contract as well as any documentation for travel. You may view your Cruise Contract at www.HollandAmerica.com