Cruise Safe, Travel Well

Updated September 21, 2022

Simplified Cruising

Preparing for your cruise is now easier than ever. Look up your voyage’s testing and vaccine requirements with our Health Protocols Tool
Only available for 2022 cruises, for 2023 cruises, check back closer to your sail date.

Visit our FAQS for more details on health protocols and guidelines.

Onboard Experience

On Board Our Ships
All staterooms and public areas are frequently and thoroughly sanitized with medical-grade disinfectant proven to kill coronaviruses. Hand-washing stations and hand sanitizer dispensers are available throughout every ship.

Enhanced Air Filtration
We have enhanced the air-handling systems on board all ships using a combination of increased circulation of fresh air together with upgraded air filtration.

24/7 Medical Care
Every ship has a team of experienced doctors and nurses trained to manage a broad range of medical conditions, including COVID-19. Our award-winning onboard medical centers are fully equipped with testing and treatment capabilities if needed.

Mask Policy
Masks on board are recommended but not required indoors or outdoors*. We highly recommend guests wear a mask in the World Stage and other entertainment areas, casino, spa treatment rooms, Club HAL and during other congregate events. For more details, view our FAQs.
*Masks are required on the ship indoors on Alaska cruises that sail between Whittier to Vancouver and on buses/trains on Cruisetours.

On-Shore Experience

Going Ashore
Keeping you safe on shore is one of our highest priorities. All ports welcome Holland America Line shore excursions and while some ports allow independent tours and self-exploration, others may require a shore excursion provided by Holland America Line to go ashore. Throughout your cruise, we constantly review all local health and safety guidelines to keep you informed and ready to explore safely.

Worry-Free Promise

Protection Program
Our Worry-Free Promise, including the COVID-19 Protection Program, gives you complete flexibility and peace of mind. You can change your travel plans if needed and enjoy cruise protection before and during your journey if you or someone in your party is no longer able to travel, is denied boarding or needs to disembark early.

We've Got You Covered. Travel With Confidence.

Flexible Cancellation

Book a cruise by September 30, 2022 (that departs on or before December 31, 2022) and you can cancel for any reason up to 30 days and receive the following at no extra cost:

  • Cancel up to 30 days before departure and receive a 100% Future Cruise Credit (FCC)
  • Receive a 100% FCC within 30 days and up until your embarkation date if you or someone in your immediate travel party tests positive for COVID-19

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COVID-19 Protection Program

Our program can help you with any COVID-19 issues, free of charge.

  • 100% FCC if you or your stateroom travel party test positive for COVID-19 within 30 days prior to embarkation
  • Complimentary onboard COVID-related medical center visits and testing of suspected COVID-19 cases, including reimbursement of expenses for COVID-related medical care required shoreside
     

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Cancellation Protection Plan

Cancel your vacation plans for any reason up to 24 hours before departure under our Standard Plan or right up to departure with our Platinum Plan.

  • Receive 80-90% of your money back
  • Easy to book with low fees starting at $79

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Health & Safety Awards

We’re proud of our commitment to health and safety. Thousands have named our state-of-the-art medical facilities “the best.” Our accessibility also wins readers’ choice year after year. Leave your worries behind with our exceptional care and award-winning facilities.