How can I make a payment on my cruise?
Answer: You can make a payment by logging into your Holland America Line account and selecting Make a Payment. On the Make a Payment page, you’ll have the option to pay the minimum amount due or pay the remaining balance.
If you have booked through a travel advisor or agent, please follow up with them.
Accepted debit/credit card payment types include:
- American Express
- VISA
- MasterCard
- Discover
- JCB
- UnionPay
- Diners Club
Please note: Service fees apply to credit card transactions made in Australian Dollars (AU$). There is no fee for Visa Debit or Mastercard Debit card transactions. Service fees are subject to change and will be advised at time of payment.
How to make a payment via wire transfer:
If you'd like to send a wire transfer instead of use a credit card, use the wire transfer information provided below. Then please email proof of payment to the email address provided; this ensures your payment is properly received and applied.
For US Funds:
- Beneficiary: Holland America Line N.V.
- Bank: Bank of America, New York, NY
- ABA: 111000012
- SWIFT: BOFAUS3N
- Account: 4427146721
- Email proof of payment to HAL_Cash_Applications_Dept@HollandAmerica.com
For Canadian Funds:
- Beneficiary: Westmark Hotels of Canada Ltd. (DBA Holland America Line NV)
- Bank: Bank of America NA, Canada Branch, Toronto, ON
- Routing: 024156792
- SWIFT: BOFACATT
- Account: 48613202
- Email proof of payment to HAL_Cash_Applications_Dept@HollandAmerica.com
For Pounds Sterling Funds:
- Account Name: Carnival PLC
- Bank: Royal Bank of Scotland
- Sort Code: 16-04-00
- Account: 31327174
- Email proof of payment to RESACCOUNTING@hollandamerica.co.uk
For Euro Funds:
- Bank: JPMorgan Chase Bank, Amsterdam
- SWIFT/BIC: CHASNL2X
- Beneficiary: HAL Services B.V.
- IBAN: NL87CHAS0671132881
- Email proof of payment to AccountingRTOffice@HollandAmerica.com
For Australian Funds:
Guests booked through a Travel Advisor must make payment through their managing agency. Guests booked directly with Holland America Line who are unable to make payment via Credit or Debit card may use BPAY*: BPAY Details.
*Note: BPAY payments can take up to 3 business days to process and bookings remain subject to cancellation until funds are received and applied to a booking. If payment is due within 3 business days please use a Credit or Debit card to make an instant payment and protect your booking from cancellation.