Travel Advisory


Seattle, Wash., August 5, 2020 Holland America is aware of the Cruise Lines International Association and other cruise lines' announcements to extend the COVID-19 cruise pause through Oct. 31, 2020. We are currently reviewing impacted itineraries and expect to share those updates sometime next week. We appreciate everyone's patience and ask that guests and travel advisors follow this page or our Facebook and Twitter for the latest developments.

Holland America Line Changes Name of Newbuild to Rotterdam and Designates it New Flagship

The new flagship and the seventh ship to bear the Rotterdam moniker is expected to be delivered July 30, 2021

In honor of some of the most memorable ships in Holland America Line’s nearly 150-year history, the premium cruise line is changing the name of its newbuild from Ryndam to Rotterdam and designating it the new flagship of the fleet. The seventh ship to bear this historic name, Rotterdam will be delivered one year to the date on July 30, 2021, pushed back slightly from its original delivery of May 2021 due to the global heath situation.

When Rotterdam is delivered from Fincantieri’s Marghera shipyard in Italy, it will spend the summer exploring Northern Europe and the Baltic on roundtrip cruises from Amsterdam, the Netherlands. Guests and travel advisors with clients who were booked on the ship’s Premiere Voyage in May and itineraries through July 30 are being contacted with rebooking options.

Learn more about the history of Rotterdam, and why Rotterdam is such a powerful and symbolic hallmark for Holland America Line.

Guests impacted by the rescheduled delivery can find information on new itineraries and scheduling information on our Impacted Cruises page

Amsterdam, Maasdam, Rotterdam and Veendam to leave the Holland America Line Fleet

On July 15, we announced that Rotterdam, Amsterdam, Veendam and Maasdam will be leaving our fleet. While these ships will depart our fleet soon, Holland America Line sails the world with ten other ships. 

Guests who are currently booked on a cruise aboard these ships will be contacted with more information. Those guests who require a refund in lieu of the generous FCC offer are encouraged to inform us through our cancellation preferences form by August 28, 2020.

For more information on this news, please read the press release

Guests who have questions are encouraged to call their travel advisor or contact us at the appropriate office:

Seattle Office (USD/CAD currency):
Contact us at 1-800-577-1728 or 206-626-7395
Monday – Friday, 7:00 a.m. – 6:00 p.m. PST
Saturday – Sunday 7:00 a.m. – 4:00 p.m. PST

Rotterdam Office (EUR currency):
Contact us at 00800 1873 1873.
Monday – Friday, 9:00 a.m. – 6:00 p.m.
For Netherlands contact us at 0800 724 5425.
Monday – Friday, 9:00 a.m. – 6:00 p.m.

Southampton Office (GBP currency):
Contact us at 0344 338 8605.
Monday – Friday, 9:00 a.m. – 5:30 p.m.

Sydney Office (AUD currency):
Contact us at 1 300 987 322.
Monday – Friday, 8:30 a.m. – 7:00 p.m.

Future Cruise Credit (FCC) Terms & Conditions

The value of the FCC may be applied to the cruise fare only of a new cruise or Land+Sea Journey reservation with Holland America Line, and it is combinable with any other applicable discount. While the FCC is valid until December 31, 2022, it must be booked within 12 months of the issue date. This offer cannot be transferred or used as a deposit. FCCs may not be used for onboard expenses, pre- and post-cruise packages, shore excursions, taxes, fees and port expenses, Cancellation Protection Plans, FlightEase air, Hotel Service Charges, or other optional programs or services. OBCs cannot be used to pre-purchase services or amenities and may be used toward all onboard purchases but cannot be redeemed for cash or used in the Casino. Guests or their travel advisors should verify this offer with our Reservation Agent at the time the new reservation is booked. For guests’ convenience, the credits are built in direct association with Mariner Numbers so they will automatically be credited toward the cruise fare of the next Holland America Line sailing booked by the guest.
 

All FCCs expire 12 months from the date of issue and are subject to published terms, conditions, and restrictions.
 

Offer and its terms are subject to change.

On July 15, we announced that Rotterdam, Amsterdam, Veendam and Maasdam will be leaving our fleet. While these ships will depart our fleet soon, Holland America Line sails the world with ten other ships. 

Guests who are currently booked on a cruise aboard these ships will be contacted with more information. Those guests who require a refund in lieu of the generous FCC offer are encouraged to inform us through our cancellation preferences form by August 28, 2020.

For more information on this news, please read the press release