How do I plan for transportation to and from the ship?
Answer: We recommend booking your flight arrangements through Holland America Line's Flight Ease®. Benefits include customized flight choices, competitively priced fares, and late arrival protection should you experience delays, along with the support of our team along the way. It's the easy, hassle-free way to travel to and from your cruise. Find out more information about Flight Ease®.
Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Transfers are available to Flight Ease® guests and to guests who have independent flight plans.
You may book transfers between select major airports and your ship as well as from your ship to select major airports. Transfers operate on the day of embarkation and disembarkation only and are available to Flight Ease® guests and to guests who have independent flight plans. Guests with independent flight arrangements must advise Holland America Line of their flight details at least 14 days prior to departure by completing online check-in.
In addition, we offer transfers between select city center locations and Holland America ships in Amsterdam, Barcelona, London, Rotterdam, Rome and Sydney, as well as between airport and hotel in Anchorage and Fairbanks.
Unused transfers are not refundable.
Reservations and payment are preferred 14 days prior to departure, but available up to 3 days before departure by calling:
US: 800-426-0327
Monday-Friday: 5:00 am to 7:00 pm (Pacific Time)
Saturday and Sunday: 6:00 am to 5:00 pm (Pacific Time)
UK: 0 344 338 8605
Monday-Friday: 9:00 am to 6:00 pm
Saturday: 9:00 am to 5:00 pm. Office is closed on Sunday.
EU: 00800 1873 1873
Monday-Friday: 9:00 am to 6:00 pm
Saturday: 9:00 am to 4:00 pm. Office is closed on Sunday.
NL: 1300 987 321
Monday-Friday: 9:00 am to 6:00 pm
Saturday: 9:00 am to 4:00 pm. Office is closed on Sunday.
AU: 1300 987 321
Monday-Friday: 8:30 am to 7:00 pm
Saturday: 9:00 am to 5:00 pm. Office is closed on Sunday.
Accessible Transfer Requirements
If you have purchased a transfer through Holland America Line or have booked an Alaska cruisetour and require a lift vehicle, please have your travel advisor communicate with our Access & Compliance Department at 800-547-8493, as soon as possible, so we can arrange a special transfer or lift equipped motorcoach for your Alaska cruisetour. Please reconfirm any special transfer requirements for disembarkation with the Front Office after you board. For cities of embarkation and/or disembarkation, other than in the United States, wheelchair lift vehicles may not be available. Please call Access & Compliance for detailed information.