Answer: For your convenience, and to expedite your departure, we encourage all our guests to utilize the online check-in procedure and start the process as soon as possible. During online check-in, you can securely submit your Immigration, Disembarkation and credit card registration forms. For the most accuracy onboard your ship, please complete the process at least 30 days prior to your departure. If you begin the process and cannot finish due to insufficient information, you may return to complete it at your convenience prior to departure.
When you check-in online, you'll be able to take advantage of the following benefits:
Boarding Pass: To help expedite embarkation we recommend you do not print your boarding pass until 7-days prior to embarking on your cruise. This will allow time for the boarding barcode to be added to the left side of your boarding pass. (Keep in a safe place along with your cruise documents.) You may also use our Holland America Line Navigator app to access your digital boarding pass once Online Check In has been completed.
To complete Online Check-in for each guest, you will need:
Full legal name
Birth date
Passport, visa or permanent resident card
Home address
Home telephone number
Emergency contact information
Return flight information
Credit card you wish to use for onboard purchases
Additional Questions
For questions and/or help with your Online Check-in forms, please email Holland America Reservations or call 1-800-207-3545. Please be aware that Holland America Line cannot print or fax a guest's Express Docs or Boarding Pass.