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Merabella: Fine Jewelry, Fine Service

Merabella is a new fine jewelry shop just installed on Veendam during the Signature of Excellence Phase 2 dry-dock. Shop manager Matt Gibson explained that the Merabella experience is about finding a unique piece of jewelry and that the intimate space can be used for private showings and guests can join him over champagne and caviar to look at the special pieces. He said last Friday that the most expensive piece he had in stock that day was a $14,000 yellow-diamond ring, though he said that they also often carry items as expensive as a $28,000 Faberge egg.



  • Renae Keitt

    I saw a bracelet in your shop while I was on the Soul Train Cruise and I cant forget it. Do you still have it and do you have a picture of it.

  • Diane

    I also saw a le vian bracelet on my cruise in 2016 and would like to know how i might find it now. i have a picture of it. Thank you.

  • Julie

    Diane, please send to The ship you were on as well. We’ll see if it’s still available. Are you based in the U.S.?

  • Diane Freytag

    Great…I’ll contact the social media address you provide. Thanks for your quick response. Diane

  • Mary Ann Lambrechts

    I bought a Tanzanite ring while I was on a Norwegian cruise a few years ago. I may be interested in earrings/necklace/ bracelet

  • Teresa English

    I bought an diamond/opal ring for the price of $3000.00.
    The opal fell out of the ring setting. My local jeweler said the stone was only glued in, no rivets to secure the stone. Also the opal is solo ugly now. The fiery sparkle is gone. Just an ugly pink stone. Buyer beware. Supposedly a lifetime warranty but how do you start that battle. I was on a ship. Can’t go back to the store.

  • Julie

    Hi Teresa, we’re sorry to hear you had a problem with the jewelry you purchased. Did you purchase it on board in our shops or ashore?

  • Shelley Gatlin

    Hi – We purchased a ring on the Nieuw Statendam in March 2020 and one of the stones is now missing. It has a lifetime warranty so how do we go about having the stone replaced? Thank you for your help!

  • Julie

    Apologies! We are looking into this for you.

  • Julie

    Shelley, here is the information you need: For questions or claims, contact Customer Care at or call toll free at 1-877-ASK-EFFY between the hours of 9 AM and 5:30PM Eastern Time.

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