About Us

Mission & Values

Our Mission

Through excellence we create once-in-a-lifetime experiences, every time.

Uncompromising Commitment to Safety and Sustainability

  • We have a great responsibility to safeguard the well-being of people and the oceans we sail upon. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment.

Focus on Performance and Results

  • The foundation of Holland America Line's success always has been and continues to be a focus on performance and results.

Committed to Service Excellence

  • Striving for and achieving excellence in all aspects of company operations is a key ingredient of our culture and our success.

Integrity, Honesty and Ethics

  • Integrity, honesty and ethics guide Holland America Line on all levels, from individual employees to the company as a whole. We not only do things right, we do the right things.

Team Together, Team Apart

  • As a global company, Holland America Line is challenged by the many miles that separate the parts of our team. With employees located throughout the world, we are committed to working together and sharing a common goal and vision.

Embrace Change and Improvement

  • We must change and evolve in order to remain viable and competitive.

Maintain Optimism and Perspective

  • We strive to recognize the valuable contribution of our employees and embrace their diversity as we make every effort to strike a positive and healthy balance between personal life and professional goals.

Codes of Conduct and Ethics