About Us

Our Culture and Values

Our Corporation's Common Goal

The HAL Culture Framework

Our culture framework supports Carnival Corporation & plc’s highest responsibility and top priorities to operate safely, to protect the environment and be in compliance everywhere.

Holland America Line Service Credo

We are ambassadors of joy – in service to our guests and to one another.

Holland America Line Core Values

Safeguard Ourselves and Our Environment
We care for the well-being of each other, our guests, and the planet. We strive to do the right thing, always.

Take Pride in Every Action
We go the extra mile to assist guests and team members, and recognize that every interaction is important, no matter how big or small.

Are Curious and Ever-Evolving
We welcome new ideas and innovation, keep an open mind to facilitate change and deeper connections, and seek opportunities to improve.

Celebrate Our Differences
We promote an environment where everyone can achieve their full potential, trust each team member acts with best intentions, and embrace diversity as key to our success.

Codes of Conduct and Ethics