Holland America Line Expands Digital Guest Platform with Launch of Navigator Mobile Phone App Across Entire Fleet
App enables guests to personalize their cruise, book cruise experiences and chat while sailing or visiting ports
Seattle, Wash., May 2, 2019 — Leveraging technology to further personalize the cruise experience, Holland America Line is expanding the functionality of its popular browser-based Navigator tool into a user-friendly, free app for mobile phones and tablets that can be used on board. iPhone and Android users can download the Navigator app from the iTunes App and Google Play stores, respectively.
Holland America Line expands new Navigator tool functionality into a user-friendly,
free app for mobile phones and tablets that can be used on board.Using Navigator, guests can plan daily activities, explore and book shore excursions, view restaurant menus and make dining reservations, view spa treatments, check their account statement and more. Expected to be the most popular feature is the chat function that enables guests to communicate with each other for free while on board.
“The Navigator app makes it easy for our guests to personalize their cruise experience from anywhere on the ship — whether they want to make a reservation at a specialty restaurant, see what the evening entertainment is or create a daily schedule with reminder notifications,” said Orlando Ashford, Holland America Line’s president. “The most exciting function of Navigator is that it allows our guests to chat with each other for free, which makes it easy to stay connected and make plans with fellow travelers throughout the cruise.”
With Navigator, guests also are able to select and save activities to personalize their daily schedule. Those activities appear alongside booked dining reservations and shore excursions, keeping everything easily accessible in one place. Notifications can be set up to send reminders and alerts for reservations, messages and more.
Guests who forget to download the Navigator app prior to embarking can download it once on board free of charge without using internet minutes.
In the coming months, Holland America Line will extend the app offerings for both mobile phones and tablets — currently only available to use during a guest’s cruise — to offer pre-voyage access so guests can review available services and check out the interactive fleet map at any time before boarding the ship.
For more information, contact a travel advisor, call 1-877-SAIL-HAL (1-877-724-5425) or visit hollandamerica.com.
Editor’s note: Photos are available at https://www.cruiseimagelibrary.com/c/ns7uivjn.
— # # # —
About Holland America Line [a division of Carnival Corporation and plc (NYSE: CCL and CUK)]
Holland America Line’s fleet of 15 ships offers more than 500 cruises to more than 400 ports in 98 countries, territories or dependencies around the world. From shorter getaways to 128-day itineraries, the company’s cruises visit all seven continents, with highlights including Antarctica explorations, South America circumnavigations, exotic Australia & New Zealand and Asia voyages; two annual Grand Voyages; and popular sailings to the Caribbean, Alaska, Mexico, Canada & New England, Europe and the Panama Canal. The line welcomed Nieuw Statendam in December 2018, and the third Pinnacle Class ship, Ryndam, will be delivered in 2021.
The company's brand evolution in recent years secured its position as the leader in premium cruising. Fleetwide, the ships feature innovative initiatives and a diverse range of enriching experiences focused on destination immersion and personalized travel. Guests can expand their knowledge through exclusive partnerships with O, The Oprah Magazine and America’s Test Kitchen and at unique BBC Earth live music and on-screen experiences. Outstanding entertainment fills each evening at venues including Lincoln Center Stage, B.B. King’s Blues Club, Rolling Stone Rock Room and Billboard Onboard. The dining experience can be savored at a variety of restaurants with menus that feature selections from Holland America Line's esteemed Culinary Council, comprising world-famous chefs who design dishes exclusively for guests.