Who do I contact in case of a travel-related emergency?
Answer: At some point in your travel you may experience an emergency. With this in mind, the following emergency phone numbers are available for your use. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones.
During our regular business hours, please call: 1-800-426-0327. Representatives are available from 5:00 am to 7:00 pm Monday–Friday and from 7:00 am to 3:30 pm Saturday–Sunday (Pacific Time).
Outside of these hours and during holidays, please call: 1-800-628-4771 or 1-206-626-7382*.
*This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature.