Can my ship be reached in case of a critical emergency back home?
Answer: If cruise guests experiences an emergency back home, you can can contact a Holland America cruise ship directly from shore to get a hold of a guest on a ship for an emergency reason. We recommend that you use this for the most critical emergencies only.
You can connect to a Holland America Line vessel at sea by using Ship Dial Service. A credit card is required for all inbound phone calls to a ship. The rate is $7.95 (USD) per minute and billing begins at the time specified.
Please have the ship’s name, name of the guest(s), and stateroom number before you call.
Instructions:
- Dial 1-800-993-5483 (U.S.); From outside the U.S. access 1-321- 837-6106.
- Listen to the announcement.
- Listen to the menu and select the number that corresponds to the ship you are calling.
- If you receive a busy signal or message, please hang up quickly and try your call again.