Answer: Yes. Guests should complete a Special Requirements Information Form or contact us at GuestAccessibility@HollandAmerica.com prior to sailing if you require oxygen while on your cruise. Requests to bring oxygen tanks on board require approval from the ship’s safety officer and housekeeping team.
If planning to arrange for rental of oxygen or oxygen equipment to be delivered to the ship please see FAQ Can I receive oxygen deliveries on board?.
If using your own personal supply of oxygen, you should carry it in your hand luggage at embarkation. Do not place any oxygen equipment in checked luggage as staff and crew are not permitted to handle them during the embarkation and disembarkation process.
Travel with your oxygen prescription and all required supplies. Label all the items you bring on board with your full name, contact details, and cabin number. It is not necessary to send your oxygen prescription to the shipboard or shoreside medical teams prior to the cruise.
Airlines have restrictions on traveling with oxygen, so carefully review airline regulations prior to travel.
Onboard storage of oxygen tanks:
Calculate the amount of oxygen you will likely need for the duration of your cruise, and any additional needs. Ships cannot replace or refill oxygen cylinders. Shoreside purchases at the local ports of additional oxygen are likely to be unavailable or limited. Our ships have limited capacity to store oxygen tanks, so we recommend that you arrange delivery of oxygen racks to store your tanks. Once approved, proceed with planning for delivery of supplies. Contact Guest Services once on board for further information regarding storage of oxygen.