Answer: Although our ships' medical centers offer emergency care 24/7, our medical staff is not experienced in managing complex patients with LVADs or LVAD malfunctions. Request a medical report from your treating physician, including any specific instructions for the onboard medical team, such as the device information and emergency support contact information. Carry this information with you to assist care needs in emergency situations.
Our ships do not stock LVAD supplies, so we strongly recommend you bring all necessary supplies (including extras) of batteries, system controllers, etc., in case of emergencies. Family members and/or caregivers traveling with you are strongly recommended to be familiar with troubleshooting techniques, including replacement of the LVAD’s “System Controller” if deemed necessary.
Do not go through a metal detector or body scanner at airports, port terminals, and on board. Notify security agents that you have a mechanical heart pump and ask for a hand search.