What are the boarding procedures?
Answer: Your assigned check-in time is printed on the Boarding Pass page in your Express Docs.
Please note that U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. If we do not have your information by this deadline, you will be unable to sail. Guests are urged to complete the Online Check-in process before leaving home. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. You will be responsible for all costs you incur to join the vessel at the next port.
Prior to boarding, you will pass through a security checkpoint. Next, you will be required to complete ship check-in formalities. Please note: Except for wine and champagne, alcoholic beverages may not be brought on board during embarkation or in ports of call. Bottles and other containers will be collected for safekeeping and delivered to your stateroom on the last day of the voyage.
Your stateroom keycard will be delivered to your stateroom. This card serves as your identification for security procedures when embarking and disembarking the ship and for making purchases on board. It is also your room key. Please have your card and photo identification ready and available whenever getting on or off the ship, as you will need to scan your card at the optical monitors located at the gangway.
IMPORTANT: For this procedure, you will need to present your travel documents and the required proof of citizenship. If you completed Online Check-In, you will need to present your Boarding Pass. If you were unable to complete Online Check-In prior to your travel, please allow sufficient time to complete the immigration questionnaire (one per person) at the pier.
For more information on this and the documentation you will need to have with you, please review the FAQs under Cruise Preparation. You may also receive arrival documentation from Immigration when arriving at the airport. Please keep these available for check-in. The Front Office on board may require the collection of passports for cruises that travel from country to country to prepare for immigration formalities. You will receive a passport receipt upon collection of your passport, and will be advised on board when the passports will be redistributed.
When embarkation commences, our previous sailing guests will have just disembarked and we will still be in the process of preparing the vessel for your cruise. We anticipate that your stateroom will be ready at approximately 1:00 p.m. Therefore, we kindly ask you not to visit your stateroom until an announcement that the staterooms are ready has been made via the Public Address system. For security reasons, the loading of luggage, which you checked in at the terminal, will not commence until 1:00 p.m. Your luggage will arrive in your stateroom later in the afternoon, via your cabin steward. Please feel free to relax in the Public and Pool Areas. The Lido Restaurant embarkation buffet and the Pool Grill shall open at 11:30 a.m.
Our embarkation procedures are smooth and easy; you carry nothing but your hand luggage, and everything is beautifully organized so you will have no worries. It is truly a suitable prelude to your carefree holiday. Don't miss the sail away festivities with our entertainment staff.