(UPDATED June 3 with current ship locations and repatriation figures.)
With the continued pause in travel, Holland America Line remains focused on safely returning crew members to their home countries.
We have been diligently working to repatriate our crew to their families and loved ones, but given country closures, port closure and travel restrictions this process has evolved into a more challenging and complex endeavor in recent weeks.
Holland America Line has remained persistent, and we have successfully repatriated almost 4,000 (nearly half our crew heading home) in collaboration with our Carnival Corporation sister brands by ship and aboard non-commercial aircraft.
To date, all non-working United States and Canadian crew have been returned to their homes. Additionally, many European-, Central and South American-, African-, and Asian-nationality crew members have been repatriated. Plans are in progress for the remaining crew members to be taken home by chartered flights or by ship.
Currently, the following Holland America Line ships have completed repatriation efforts or are repatriating crew members and their locations are as follows:
• Westerdam is calling at several Indonesian ports, while Nieuw Amsterdam is sailing for Manila, the Philippines, with an estimated arrival date of June 5.
• Noordam and Amsterdam are at anchor in the Manila Bay area in the Philippines.
• Volendam, Rotterdam, Zuiderdam and Veendam are transiting to Asia.
• Eurodam remains in Manila but will soon sail to Indonesia with an estimated arrival date of June 11.
• Maasdam is at anchor in Labuan, Malaysia.
AMERICAS AND THE CARIBBEAN:
• Koningsdam is docked at La Paz, Mexico, continuing to disembark crew via commercial and charter flights.
• Oosterdam is at anchor at La Paz in minimum operating manning and will move closer to Panama in the coming days.
• Zaandam and Nieuw Statendam have repatriated all non-working crew at the port of Rotterdam, the Netherlands, and are at anchor at Scheveningen, the Netherlands, under minimum non-operating manning.
Holland America Line remains thankful to our crew members for their patience and understanding as the situation continues to evolve daily and varies by country. Several programs and policies have been implemented during the repatriation process to maximize the comfort, health and safety of everyone on board.
The ships’ senior personnel are regularly communicating with the crew regarding the repatriation progress. In recognition of the importance of mental health, Holland America Line is providing telephone counseling in different languages and other services through the Crew Assistance Program, which continues to be available at home.
When possible, crew have been assigned their own guest stateroom. To ensure swift repatriation when the ships arrive at their destination, all team members are self-isolating in their cabins with several activity breaks permitted.
Crew are able to use WhatsApp on their personal device free of charge to remain connected with loved ones, and the ships are offering low-cost internet packages.
All ships are observing proper health protection practices including wearing a mask when needed and social distancing while working or at leisure about the ship.
The vast majority of crew repatriation is expected to be complete by mid-June. A small complement of crew will remain on each ship to maintain essential operations during Holland America Line’s operational pause.