Benefits Of Booking
Quality & Service
- Professional, local guides and independent tour operators that meet our high standards.
- Expert advice offered on board with our EXC Tours staff.
- Our tours offer a wide range of activities, something for everyone.
Book with Confidence
- Our Best Price Guarantee ensures you can book EXC Tours with total confidence. Find a better price on any tour we offer and we'll refund you 110 percent of the price difference in the form of an onboard credit.
- More information available when you log in to purchase your EXC Tours.
- Our dedicated EXC Tours Reservation Agents and onboard staff offer expert support. Call us toll-free at 1-888-425-9376 or 206-626-7320. EXC Tours Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific).
Safety, Convenience & Peace of Mind
- Worry-free return to the ship. In the very rare event that your tour is late and the ship must leave, we will arrange at our expense to get you to the next port of call. With independently booked tours, you are responsible for rejoining the ship at the next port of call.
- Safety is of extreme importance to us and our tour operators.
- Maximize your time ashore - go straight to the highlights you want to see without waiting, getting lost, negotiating fares or hassling with currency exchange.
- Tour departure times coincide with the ship's schedule as well as other tours enabling you to take multiple tours if desired.
- Award-winning shore excursions - consistently rated "excellent" by guests.
- Superior quality and competitive pricing.
- Priceless experiences.
You can explore on your own or take a guided tour (referred to as shore excursions). Holland America Line offers a wide variety of shore excursions to fit your lifestyle, ranging from easygoing activities to high adventure. Search ancient ruins or hunt for shopping bargains. Ride a raft over river rapids or a horse across hills and beaches. Climb a mountain or a pyramid. Or sun and swim at some of the world’s most beautiful beaches. Each of our tours provides the highest level of quality, safety, convenience and value. Once you have booked your cruise, you can easily book your shore excursions online; we recommend you book early for the best selection.
Our extensive and award-winning shore excursions program helps you make the most of your time in port and provides you with the best transportation and guide services available. Choose from city tours, culinary explorations, shopping outings, outdoor expeditions, cultural activities and more. We recommend you book early for the best selection, as our excursions and tours have limited capacity and fill up quickly.
Shore excursions may be easily booked online in advance of sailing on the Book Shore Excursions page. If tour details are not yet finalized, please check again closer to your departure date. Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. You will also be able to request tours on the ship at the Shore Excursion Office. However, please note that requests are processed on a first-come, first-served basis. Requests for excursions which are fully booked are placed on a waiting list.
We have created a broad range of shore excursions with options available for every desired activity level. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. Please note that wheelchair lift vehicles are not available in some ports. Please check with the Shore Excursion staff on board for the most accurate and up-to-date information.
Holland America Line and our local agents have spent much time in the selection of shore excursion tours. Please be aware, however, that although every effort has been made to present you with the best available facilities in the countries we visit, some of these tours may not have amenities such as air-conditioning and toilets on buses.
Please note: No refund or allowance can be made to any guest who might, for any reason (including medical), cancel, deviate from, or otherwise not utilize all of the services scheduled to be provided by any excursion. Guests on any excursion, who elect to leave the automobiles or motorcoaches in the shopping area, or elsewhere, must provide their own transportation, at their own expense, back to the port.
Airports and/or Train Stations
Wheelchair assistance that is requested for airports or train stations must be done directly through the airline or rail station. Holland America Line is not able to arrange for wheelchair assistance at airports or train stations.
Land Tours and/or Shore Excursions
Because facilities in ports around the world vary significantly, wheelchair accommodations may not be available for some land tours and/or shore excursions. Furthermore, many transportation vehicles around the world do not have wheelchair lifts. Thus, it may be necessary for Holland America Line to make alternate transportation arrangements such as a sedan vehicle. This requires that a guest who uses a wheelchair be able to transfer from his/her wheelchair to the front or back seat of a sedan. Additionally, when lift equipped vehicles are available, many do not have the facilities for the safe transport of mobility scooters in the passenger compartment. Therefore if you are using a mobility scooter you may be asked to disembark your scooter and enter the coach by the front steps and ride safely in a regular coach seat, transfer to a provided boarding chair and take the lift onto the coach and transfer to a regular coach seat, or ride the lift on your scooter and then transfer to a regular coach seat. In some cases, it may be possible for your scooter to be stowed in the luggage compartment for use in the ports of call. If your scooter must be stored in the luggage compartment of a motorcoach it may be necessary for someone traveling in your party to load the scooter into the luggage compartment; the policy as to whether or not the coach drivers are able or allowed to provide assistance is that of the Tour Operator and not Holland America Line. The ability to provide assistance may depend on certain factors such as the weight or dimensions of the scooter. If you are unable to transfer from your mobility scooter and alternative arrangements are required, please advise Holland America Line at the time of booking or as far in advance of your sailing as possible. Please be assured this is for your safety.
Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to airport transfers, shore excursions, and tour/hotel packages. Please note, lift equipped transportation within the United States may be arranged without additional costs. For information on alternative transportation arrangements and associated costs please contact our Access & Compliance Department. Please advise Holland America Line as far in advance as possible of any special needs for transfers. This will help to ensure availability of the appropriate vehicle(s) and for Holland America Line to provide an estimate of additional associated costs.
Guests should be aware that certain third party shore excursion facilities may not be fully accessible to guests with disabilities. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities. For detailed information on accessibility of shore excursions, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (or locally at 206-626-7320) or visiting the Shore Excursions Office on board.