Important Cruise Updates

We are currently assessing enhanced health and safety protocols in light of COVID-19 and how they may impact our future offerings. Our actual offerings may vary from what is displayed or described here. Review our current Cruise Updates,  Health & Safety Protocols and CDC Travel Advisories.

Holland America Line Updates Summer 2021 Europe Cruise Schedule

Eurodam maintains recently announced Mediterranean season through October; Nieuw Statendam and Volendam cruises will be canceled; Rotterdam’s season shifted.

Last updated: June 10, 2021

While Holland America Line continues to work with governments and port authorities in correlation with the phased resumption of cruising, it is canceling the remainder of the summer 2021 European sailings aboard two ships, Nieuw Statendam and Volendam. This affects cruises that were scheduled to depart from September through November, along with the Collectors’ Voyages (combined cruises) associated with those departures.

In addition, after an expected on-schedule delivery from the Fincantieri shipyard July 30, Rotterdam will remain in non-guest operations until its Sept. 26 cruise from Amsterdam, the Netherlands. Plans for Rotterdam’s naming ceremony are being finalized.

Guests Moved to a Europe Cruise in 2021 or 2022

Guests currently booked on canceled Nieuw Statendam and Volendam departures automatically will be moved to a 2021 cruise on Eurodam in the Mediterranean, beginning with the August 15 cruise through the October 30 transatlantic crossing, and receive a $100 Onboard Spending Credit per person.

Nieuw Statendam and Volendam guests also can choose to move to an equivalent cruise in 2022 at the 2021 fare or receive a Future Cruise Credit of 110% of any cash paid that will be placed in the guest’s loyalty account. View Nieuw Statendam and Volendam replacement voyages PDF.

Guests currently booked on a canceled Rotterdam voyage may select an equivalent sailing in 2022 at the 2021 fare paid, or they can choose to receive a Future Cruise Credit of 110% of any cash paid. View Rotterdam replacement voyages PDF.

Holland America Line is notifying all guests and their travel advisors of their options. Guests impacted by these cancellations should confirm their selection of replacement voyages or cancellation options through the Cancellation Preferences Form no later than July 15, 2021.

Full Refund Option Also Available

Guests who prefer a 100% refund of monies paid to Holland America Line can visit the Cancellation Preferences Form to indicate their preference no later than July 15, 2021.   

The FCC is valid for sailings departing through Dec. 31, 2022. Noncruise fare purchases — shore excursions, airfare, gifts, dining and spa — will be transferred to a new booking if possible or automatically refunded via the method of payment used to purchase the services. 
Learn how to view and use your Future Cruise Credits

The above options are not applicable to guests booked on a charter sailing. Other booking and cancellation conditions and policies may apply if the cruise was not booked through Holland America Line. See the terms and conditions in the Cancellation Preferences Form for all details.

Guests on impacted cruises or their travel advisors may call the appropriate office with questions at:

Seattle Office (USD/CAD currency):
Contact us at 1-800-577-1728 or 206-626-7395.
Monday – Friday, 7:00 a.m. – 6:00 p.m. PST,
Saturday – Sunday 7:00 a.m. – 4:00 p.m. PST

Rotterdam Office (EUR currency):
Contact us at 00800 1873 1873.
Monday – Friday, 9:00 a.m. – 6:00 p.m.
For Netherlands contact us at 0800 724 5425.
Monday – Friday, 9:00 a.m. – 6:00 p.m.

Southampton Office (GBP currency):
Contact us at 0344 338 8605.
Monday – Friday, 9:00 a.m. – 5:30 p.m.

Sydney Office (AUD currency):
Contact us at 1 300 987 322.
Monday – Friday, 8:30 a.m. – 7:00 p.m.

Future Cruise Credit (FCC) Terms & Conditions

The value of the FCC may be applied to the cruise fare only of a new cruise or Land+Sea Journey reservation with Holland America Line, and it is combinable with any other applicable discount. While the FCC is valid until December 31, 2022, it must be booked within 12 months of the issue date. This offer cannot be transferred or used as a deposit. FCCs may not be used for onboard expenses, pre- and post-cruise packages, shore excursions, taxes, fees and port expenses, Cancellation Protection Plans, FlightEase air, Hotel Service Charges, or other optional programs or services. OBCs cannot be used to pre-purchase services or amenities and may be used toward all onboard purchases but cannot be redeemed for cash or used in the Casino. Guests or their travel advisors should verify this offer with our Reservation Agent at the time the new reservation is booked. For guests’ convenience, the credits are built in direct association with Mariner Numbers so they will automatically be credited toward the cruise fare of the next Holland America Line sailing booked by the guest.

Learn how to view and use your FCCs

All FCCs expire 12 months from the date of issue and are subject to published terms, conditions, and restrictions.

Offer and its terms are subject to change.