Cruises from San Diego

Our 2021 cruises (currently 2021 Alaska and Europe) are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the cruise and have proof of vaccination. Proof of COVID-19 vaccination and the dates given will be required (approved forms of evidence will be confirmed closer to time of departure) and will need to be shown at the terminal prior to boarding. Failure to provide this evidence will result in denial of boarding. If you are unlikely to be fully vaccinated at the time of departure, please refer to our Worry Free Promise and Flexible Cancellation policies.

Guests who travel internationally should always ensure they understand all entry and airlines requirements to travel from their home country and the destinations they plan to visit, including where health authorities may require pre-travel COVID-19 testing. Details continue to be updated regularly; official websites and apps developed by government agencies and tourism ministries are the recommended resources. 

It is each guest’s responsibility to comply with our current Holland America Line vaccination policy. Prior to the cruise departure, guests will be required to attest that they have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the cruise and have proof of vaccination.

Original proof of vaccination will be required at cruise check-in and should clearly show the guest’s name on the vaccination card matching their photo ID, the dates of vaccine doses, and the name of facility administering the vaccination. Alternative proof may be required if there are questions and concerns about the submitted proof of vaccination. 

Failure to provide this evidence will result in denial of boarding. Information provided will be subject to our privacy notice on hollandamerica.com, and shared only as needed with Holland America Line personnel, third parties or local health authorities as part of screening and embarkation-related health protocols. 

Acceptable vaccines are those that have an emergency use authorization from the U.S. Food and Drug Administration (FDA) or will have received emergency use listing from the World Health Organization (WHO).

Yes, you should receive a notification to complete your health questionnaire at least 72 hours before you embark the ship. You’ll be asked to complete the questionnaire before leaving home to begin traveling on your vacation, and then reconfirm your answers when arriving at the port. 

If you have any symptoms of illness at embarkation, you will be separated from other embarking guests for secondary screening. Depending on the outcome of the screening, you and your traveling party may be denied boarding. Please see details about Worry Free Promise (previously known as Cruise with Confidence)”.

During a medical screening, our medical staff will need to verify your health questionnaire answers, or any corrections, and then consider whether to permit you to embark.  

If you refuse to be tested or screened, or to follow the COVID-19 Protocols, you will be denied boarding and no refund or credit will be issued. 

The results of any COVID-19 tests, and information provided on the health declaration will be subject to our privacy notice on HollandAmerica.com, and shared only as needed with Holland America Line personnel, third parties or local health authorities as part of screening and embarkation-related health protocols. 

Masks and physical distancing will not be required for 2021 Alaska fully vaccinated guests while on board. Guidelines for 2021 Europe sailings are being finalized.

Anyone who doesn’t comply with the onboard public health measures may be disembarked at the first available opportunity. Other consequences could include being denied service, required stateroom isolation and being banned from sailing in the future. If you are non-compliant, no refund of the cruise fare for unused cruise days or travel expenses (if flying home) will be covered. 

If your travel party is impacted and/or they are required or voluntarily choose to leave with you, the same policies will apply to them: there will be no refund of cruise fare for unused cruise days or coverage of travel expenses home.

2021 Alaska fully vaccinated guests will be allowed to interact with guests outside of their immediate family or travel group. Guidelines for 2021 Europe sailings are being finalized. 

Every ship has dedicated medical staff (Doctors, Nurses, etc.) operating ship medical centers to serve guests and crew on board.  They are informed on the latest COVID-19 scientific status and trained on all relevant COVID-19 procedures.  

We’re enhancing our shipboard medical capabilities with the necessary staffing, medications, supplies, oxygen, equipment and procedures to triage and treat multiple COVID-19 cases across the full clinical spectrum including intensive care. We’ll also include staff responsible to oversee onboard aspects of public health and outbreak prevention and response.  

 
The medical staff requirements and equipment on each ship will meet or exceed the guidelines from the American College of Emergency Physicians (ACEP) Healthcare Guidelines for Cruise Ship Medical Facilities.

Yes, all ships will have access to COVID-19 viral testing capabilities, including SARS-CoV-2 RT-PCR, RT LAMP and antigen tests. Protocols for testing for SARS-CoV-2 will be based on expert recommendations, including CDC testing guidance. Onboard COVID-19-related medical center care will be free of charge.

For Alaska 2021 cruises, fully vaccinated guests may participate in Holland America Line approved excursions and independent activities, following the destination’s health guidelines. Details are being finalized for Europe.

You may pre-purchase shore excursions through MyAccount at hollandamerica.com, the Navigator app, and when sailing on board, subject to availability and capacity restrictions. You must follow all COVID-19-related requirements while on a shore excursion; there could be additional protocols based on local requirements.

If you purchased a Holland America Line shore excursion and it is canceled by our company or the tour operator, or if you are denied from joining the tour, your shore excursion payment will be credited to your onboard account.

If you or any members of your party refuse to comply with our COVID-19 policies and procedures, you won’t be allowed to board the ship after going ashore. We may also take other steps that, in our sole discretion, we feel are necessary to protect the health and safety of our guests, crew and operators. If this happens, you won’t be entitled to a refund, credit or compensation of any kind and will be responsible for all costs and fines, including (without limitation) travel expenses.