What are my luggage delivery options?
Answer:
Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland America Line ship. TSA approved airline representatives will take your luggage directly from the ship and deliver it to your outbound aircraft. You will then claim your luggage when you arrive at your final airport destination.
Luggage Direct is available in selected departure ports and for selected ships, detailed below. Once onboard, a letter explaining the eligibility requirements will be sent to you.
Holland America Line is offering Luggage Direct in:
Fort Lauderdale
Los Angeles
Seattle
Tampa
Vancouver (canceled for 2014 Season)
On the following eight (8) vessels only:
Noordam
Volendam
Eurodam
Oosterdam
Westerdam
Zaandam
Zuiderdam
Nieuw Amsterdam
Please note the following general information about Luggage Direct:
Cost is $19 per person at all ports.
Airline assessed baggage fees will be applied to guests' onboard account - fees vary by airline and all pricing is communicated directly from the airline to our partner company, BAGS, Inc. These fees are collected onboard and are then distributed to the airlines.
Guests are able to check no more than 2 pieces of luggage per person.
Upgrade Requests, Seat Assignment Requests, and Flight Changes cannot be accommodated onboard.
There are restrictions established for each homeport city. Restrictions include: participating airlines, earliest and latest flight times, and citizenship requirements.
All flights must be Domestic (inclusive of U.S. Territories).
Luggage Forward®
Luggage Forward® is the premier provider of luggage delivery worldwide. With just one call to Luggage Forward, our exclusive luggage delivery partner, your luggage will be picked up at your home and delivered to your onboard suite. No more checking luggage at the airport. No more excess luggage charges. And no more baggage claim. You can just board your flight and meet your Holland America Line ship. And for US residents, traveling internationally, Luggage Forward even handles customs clearance for you. For more information visit Luggage Shipping—Holland America Line or call Luggage Forward directly. From the US dial 1 877-466-2247, from the UK dial +44 (0)203-375-4769 or +1 617-482-1100 if calling from any other location.
We do not require that our Guests participate in a baggage service, however for your convenience we do offer two recommended options for luggage delivery services.