Our Platinum Cancellation Protection Plan (CPP Platinum) enables you to supplement the benefits provided under the CPP Standard Plan with higher cancellation reimbursement and extends the eligible cancellation period up until the start of your scheduled travel (sea, land and/or air) arrangements made by Holland America Line. CPP Platinum also provides insurance coverage for trip delays and interruptions, medical expenses and much more. In addition, CPP Platinum includes 24-hour worldwide emergency assistance services.
CPP Platinum is comprised of the following:
Cancel for Any Reason Waiver - Provided by Holland America Line
You may cancel for any reason prior to the start of your scheduled travel (sea, land and/or air) arrangements made by Holland America Line and receive reimbursement equal to 90% of the eligible amounts paid to Holland America Line. Note: CPP Platinum does not protect double-triple-quad occupancy rates should one or more members of your party cancel prior to departure.
TRAVEL INSURANCE PROGRAM - Underwritten by United States Fire Insurance Company
- Trip Interruption: Enables you to cancel or interrupt your cruise vacation for illness, injury or death to you, an immediate family member or a traveling companion, as well as certain other non-medical reasons affecting you or your traveling companion, and receive up to 150% of your cruise vacation cost.
- Trip Delay: If you miss the departure of your cruise due to carrier-caused delays or other specified reasons, you could be reimbursed up to $500 for additional accommodations, meals and “catch-up” transportation expenses.
- Baggage Protection: If your baggage or personal property is lost or damaged, you could be reimbursed up to $1,000. If your bags are delayed or misdirected by a common carrier for more than 24 hours, you could be reimbursed up to $500 for the purchase of necessary personal effects.
- Medical Expense Coverage: Should you become injured or sick during your vacation, you could be reimbursed up to $20,000 for medical expenses.
- Emergency Evacuation/Repatriation: In the event that serious illness or injury requires air or ground transportation to a specialized facility or to return home, you could be provided up to $75,000 in covered medical services and supplies (coordinated by our 24-hour assistance provider) to help ensure your safe transport. Repatriation coverage provides for shipment of remains in the event of death during the cruise vacation.
WORLDWIDE EMERGENCY ASSISTANCE - non-insurance services provided by CareFree Travel AssistanceTM
Provides 24-hour assistance services including: pre-cruise health, safety and weather information; assistance with travel changes; lost luggage assistance; emergency cash transfer assistance; emergency medical and dental assistance; lost travel document assistance; and emergency medical payment assistance.
Note that the benefits and services provided in CPP Platinum are available only to guests who enroll in and pay the appropriate program cost to Holland America Line. Payment of the required cruise deposit does not automatically activate enrollment in CPP Platinum Protection. In order to activate enrollment, you must pay the appropriate program costs in addition to the required cruise deposit amount.
IMPORTANT: This is only a brief description of the program
To obtain your state-specific plan documentation with the terms, conditions and exclusions of the certificate, visit www.affinitytravelcert.com/docs/HollandCPPPlatinum.
The CPP Platinum Plan is in effect for cancellations for any reason up to the start of your scheduled travel. Other benefits and services provided in CPP Platinum are effective once you depart on your trip.
The CPP Platinum Plan is optional and available for purchase prior to the date on which cancellation fees begin to accrue. Payment is due at time of purchase. The cost of the cancellation portion of CPP Platinum is non-refundable once cancel fees begin to accrue. The per person, per cruise cost is listed with the cruise fares. To add our Cancellation Protection Platinum Plan to your new or existing bookings, please visit Manage my Cruise or call us at 1‐877‐932‐4259.
NOTE: CPP Platinum is available to US residents of all states except New York state, and Puerto Rico.
This program was designed and is administered by Aon Affinity. Aon Affinity is the brand name for the brokerage and program administration operations of Affinity Insurance Services, Inc. (TX 13695); (AR 100106022); in CA & MN, AIS Affinity Insurance Agency, Inc. (CA 0795465); in OK, AIS Affinity Insurance Services, Inc.; in CA, Aon Affinity Insurance Services, Inc. (CA 0G94493), Aon Direct Insurance Administrators and Berkely Insurance Agency and in NY, AIS Affinity Insurance Agency.
This website contains highlights of the plans developed by Aon, which include travel insurance coverages underwritten by United States Fire Insurance Company (USF), Principal Office located in Morristown, New Jersey, under form series T7000 et al, T210 et al and TP-401 et al, and non-insurance Travel Assistance Services provided by Carefree Travel Assistance TM. The terms of insurance coverages in the plans may vary by jurisdiction and not all insurance coverages are available in all jurisdictions. Insurance coverages in these plans are subject to terms, limitations and exclusions. In most states, your travel retailer is not a licensed insurance producer/agent and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may be compensated for the purchase of a plan and may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. CA DOI toll free number is 800-927-4357. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Aon at 1.800.453.4047, or 45 Executive Dr, Suite 100, Plainview, NY 11803. (AIS Affinity Insurance Agency, Inc. - CA 0795465, Aon Affinity Insurance Services, Inc. - CA 0G94493). While Aon markets the travel insurance in these plans on behalf of USF, non-insurance components of the plans were added to the plans by Aon, and Aon does not receive compensation from USF for providing the non-insurance components of the plans.
For permanent residents of the U.K., it is a condition of the contract that every guest must have full and valid medical insurance. In the UK we have a relationship with Holiday Extras Ltd. who can offer comprehensive travel insurance covering our requirements. You can obtain a quote and full terms and conditions by calling 0800 316 3061 or by visiting
https://www.holidayextras.co.uk/hollandamerica/insurance.html.
