Back to My Account

Answer:

For Mobile

1. Go to Menu
2. Click Log In
3. Click "forget password"
4. Your device will show you a prompt to sign in without a password
5. Select "Use face ID"
6. When prompted to use face ID - click continue
7. Your device will show you an OPT screen and send you an email with a code
8. Check your email for the code
9. Enter code

For Desktop

1. Click Log In
2. Click the "forget password" link
3. Enter your email address
4. Click the biometric icon
5. Follow your device's biometric instructions to confirm your biometric
6. Check your email inbox for a four-digit code to validate your email address
7. Enter the four-digit code to confirm your email address
8. The site/application you were signing into will load, and you will be able to leverage your biometric for future sign-ins