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How to check in online for your cruise

Online check-in allows you to submit required information in advance and helps expedite your departure day experience.

For convenience and to support a smoother embarkation process, all guests are encouraged to begin online check-in as soon as possible after it becomes available. Completing the process early helps ensure accurate onboard records and reduces delays at the terminal.

During online check-in, you can securely submit:

  • Immigration forms

  • Disembarkation forms

  • Credit card registration forms

For the most accuracy on board your ship, please complete online check-in at least 30 days prior to departure. If you start the process and are unable to finish due to missing or incomplete information, you may return at any time before departure to complete it.

Boarding pass information

When you complete online check-in, you will receive access to your boarding pass.

To help expedite embarkation:

  • We recommend not printing your boarding pass until seven days prior to embarkation, allowing time for the boarding barcode to be added to the left side of the document

  • Keep your boarding pass in a safe place along with your cruise documents

You may also access your digital boarding pass using the Holland America Line Navigator app once online check-in has been completed.

Information needed to complete online check-in

To complete online check-in for each guest, you will need:

  • Full legal name

  • Birth date

  • Passport, visa, or permanent resident card

  • Home address

  • Home telephone number

  • Emergency contact information

  • Return flight information

  • Credit card for onboard purchases

Additional questions or assistance

For questions or help with your online check-in forms, please call 1–877–932–4259 or 206-626-7020.

Please note:

  • Holland America Line agents cannot print, mail, fax, or otherwise provide boarding passes

  • You may email the boarding pass to yourself during online check-in or download it using the Navigator app

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