Is help available for non-English speaking guest?
Yes, non-english speakers have access to additional help and resources. While English is the primary language on board, and multilingual assistance may be available, depending on your ship and itinerary.
What you can expect on board
From the moment you arrive, our English-speaking team is ready to help with the practical details, directions, questions, and those small “where do I go next?” moments and will do everything to make your cruise an unforgettable experience.
As staffing and guest needs vary on different routes, the availability of team members who speak languages other than English may change depending on your ship and itinerary. If a guest prefers support in a language other than English, the best approach is to ask on board, early, so the crew can point you to the right contacts and options for that voyage.
Where to go for help
If you would like extra peace of mind, start with Guest Services once on board for guidance tailored to your sailing. Before you travel, you can also use our Contact Us page to reach the right team with questions.