Back to FAQs

Accessible Staterooms and Routes

• Do you have accessible staterooms?
• How do I know what routes are accessible on board?

Mobility

• How will I get on and off the ship with mobility equipment?
• Can I use my personal mobility equipment onboard?
• Can I use my personal mobility equipment on an Alaska Cruisetour?
• Is wheelchair assistance available Shoreside?

Hearing and Visual Needs

• What options are available for guests who are deaf or hard of hearing?
• What options are available for guests who are blind or have low vision?

Service Animals

• Are service animals permitted on board?

Children with Accessible Needs

• What about cruising for children with special needs?

Dedicated Accessibility Team

• Who do I contact for more information regarding accessible cruising?

Website Accessibility

• What website accessibility standards does Holland America Line follow?

Allergies

• What if I have food allergies?

Respiratory Needs

• Can I receive oxygen deliveries on board?
• Can I travel with oxygen on an Alaska cruisetour?

Onboard Medical Service

• How can I dispose of needles from medication or medical waste?
• For additional details on onboard medical services, please visit Health & Medical – Frequently Asked Questions