Back to Charters and Incentives

Answer: Booking a full-ship charter with Holland America Line comes with clear payment policies and potential additional charges to consider, ensuring transparency and flexibility for your group's needs:

• Payment Policy:

  • A 10% non-refundable cash deposit is required at the time of signing the Charter Party Agreement

  • An irrevocable Letter of Credit for the balance is due within 30 days of signing, although alternative financial arrangements may be approved by Holland America Line

• Additional Charges to Consider:

  • Guest-Based Taxes: These are dependent on the itinerary and apply to both Charters and Incentives

  • Crew Appreciation: Can be pre-paid by the charterer or incentive host, or charged individually to guests onboard. There is a 95% mandatory commitment (primarily for Charters, but possibly applicable to Incentives)

  • Retail Fuel Supplement: May apply for full-ship charters, based on the itinerary

  • Additional Guest Fee: Charged if the charter exceeds the vessel's double occupancy rate, determined at the time of contract signing

  • Makeup Guest Fee: Applies if the charter does not meet minimum guest occupancy.

  • Onboard Revenue Guarantee: Based on similar retail sailings, this is determined at the time of contract signing and applies to charters

  • Supplemental Port Operation Charges: Includes the use of cranes, extra ship shell doors requiring union staff, or other additional equipment

  • Supplemental Safety/Security Staff: May be required for larger groups or special circumstances, primarily for charters.

• Onboard Customization and Potential Incremental Fees:

  • Failure to Meet Onboard Revenue Target: If your group doesn't meet the agreed onboard spending target, additional fees may apply

  • Excessive Culinary Requests: Custom menus or high-end culinary requests could lead to added charges

  • Extensive Internet Requirements: If your group requires more internet access than typically provided, there may be incremental fees

  • Damage to the Vessel: Any damage to the ship caused by the group will result in additional charges