If I require oxygen or dialysis during my cruise, can I still travel?
Answer: Yes, you may still travel if you use oxygen or receive dialysis, as long as you submit a Special Requirements Information (SRI) form to our Guest Accessibility Department for review before you sail. We recommend you submit your SRI upon booking or a minimum of 45 days prior to departure.
Guest Accessibility Department
Phone: 1-800-547-8493 (locally at 1-206-626-7044)
TTY: 1-800-254-8669
Email: GuestAccessibility@HollandAmerica.com
What to do next:
Submit an SRI form to Guest Accessibility prior to departure, and include the details of your oxygen equipment or dialysis routine.
Plan for self-management of your care onboard, including bringing the supplies and medications you will need for the full voyage.
Know what onboard medical can and cannot do: the ship’s medical center supports urgent medical needs, but it is not designed to provide ongoing specialty dialysis treatment.
If you have questions about how to document your requirements, or what details to include, Guest Accessibility can guide you through the process so you can focus on the voyage ahead.
For more details, visit the full Holland America Line Accessibility FAQs.