What are the boarding procedures?

Boarding follows a set check-in flow at the terminal, and your assigned check-in time appears on your Boarding Pass in Express Docs.

Before you arrive

Find your assigned check-in time on the Boarding Pass page in your Express Docs.
Please note that you need to complete your Online Check-In before leaving home or your hotel. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. If we do not have your information by this deadline, you will be unable to sail.
If you choose to wait and check in at the terminal, you risk being unable to sail even if you arrive before the ship departs, and you are responsible for costs to join the ship at the next port. You will be responsible for all costs you incur to join the vessel at the next port.

At the terminal

Documentation you will need to provide:

Travel documents and the required proof of citizenship.
If you completed Online Check-In, bring your Boarding Pass.
If you could not complete Online Check-In, allow time to complete the immigration questionnaire at the pier, one per person.
Keep any arrival documentation you receive from Immigration when arriving at the airport available for check-in.

Bringing Alcohol on board

Except for wine and champagne, alcoholic beverages may not be brought on board during embarkation or in ports of call.
Bottles and other containers will be collected for safekeeping and delivered to your stateroom on the last day of the voyage.
More information may be found here.

Once you are on board

Your stateroom keycard will be delivered to your stateroom. It serves as your room key, identification for security when embarking and disembarking, and for making purchases on board.
When getting on or off the ship, have your keycard and photo identification ready, and scan your card at the optical monitors at the gangway.

Passport handling on some itineraries

For cruises that travel internationally, the Front Office on board may collect passports to prepare for immigration formalities. You will receive a receipt, and distribution timing will be communicated on board.

Embarkation day timing expectations

Because previous sailing guests will have just disembarked and the ship is still being prepared, staterooms are anticipated to be ready at approximately 1:00 p.m., and guests are asked not to visit until an announcement is made.
For security reasons, luggage loading of checked terminal bags does not commence until 1:00 p.m., and luggage arrives in staterooms later in the afternoon.
Guests may relax in public areas while waiting.
The Lido Restaurant embarkation buffet and the Pool Grill open at 11:30 a.m.