Skip to Main Content

Search
Favorites
en
- English
- Spanish
- English
- Spanish
Chat
My Account

Holland America Evolution
Book a Cruise
Book a Cruise
Find

Search All Cruises

Short Cruises: 1 – 5 Days

Cruises: 6 – 8 Days

Cruises: 9+ Days

Cruises: 17+ Days

Legendary Voyages: 25 – 59 Days

Grand Voyages & World Cruises: 60+ Days

Transatlantic Cruises

Holiday Cruises

Solar Eclipse

Charters

Plan

City Stays & Overland Packages

Flights & Transfers

Hotel Packages

Cancellation Protection

Gifts

Gift Cards

Send a Gift to a Guest

Learn More

Cruise Planning 101

Required Travel Documents

Frequently Asked Questions

Family Travel

Accessibility
Need free advice? Talk with a Personal Cruise Consultant.
Bringing more of what you love — and what’s next — to six ships across our fleet.

Holland America Evolution
Destinations
Destinations
North & South America

Alaska & Yukon

Canada & New England

Caribbean

Hawaii

Mexico

California & Pacific Coast

Panama Canal

South America & Antarctica

Bahamas

Europe & Mediterranean

Europe

Mediterranean

Norway

Iceland

Scandinavia

Canary Islands

Transatlantic

Asia, Australia & New Zealand

Asia

Australia & New Zealand

Pacific Crossing

South Pacific

Tahiti

See the World

Legendary Voyages

Grand Voyages

Holland America Owned

Half Moon Cay

Holland America Denali Lodge
Need free advice? Talk with a Personal Cruise Consultant.
NEW: Europe 2027 - 2028 Sailings, Year-Round

View Europe Cruises
Alaska
Alaska
Alaska Cruises

All Cruises

6 – 8 Days

9 – 16 Days

17+ Days

Learn about Alaska Cruises

Alaska & Yukon Cruisetours

All Cruisetours

9 – 16 Days

17+ Days

Learn about Cruisetours

Glacier Viewing

Interactive Glacier Map

Guide to Glacier Tours

Glacier Bay National Park

Our Glacier Guarantee

Wildlife & Wilderness

Alaska Wildlife

Denali National Park

National Parks

White Pass Scenic Railway

Learn More

Sustainable Seafood

What to Pack

Cruisetour Tips

Featured Ports

Holland America Owned

Holland America Denali Lodge
Need free advice? Talk with a Personal Cruise Consultant.
View Cruises
Ship Life
Ship Life
Our Ships

Fleet Overview

Suites & Staterooms

Deck Plans

Activities

Activities Day & Night

Spa & Salon

Pools & Hot Tubs

Casino

Shopping

Kids & Teens

Behind the Scenes Tours

Dining

Destination Dining™ Our Commitment to Fresh

Culinary Ambassadors

Restaurants

Bars & Lounges

Music & Entertainment

Production Shows

Live Music & Nightlife

Destination Experts

Shore Excursions

Find Shore Excursions

Overland Tours

Best Price Guarantee

Other Amenities

Club Orange

Have It All Package

Wi-Fi & Internet Packages
Discover the perfect ship for your next unforgettable journey.

Explore Our Ships
Deals
Deals
Deals

All Cruise Deals

All Exclusive Offers & Cruise Deals

Last Minute Cruise Deals

Standby Program

Refer a Friend, Get $50

AARP Member Offer

Community Appreciation Offers

Have It All

Have It All Premium Cruise Package

Have It All Early Booking Bonus

Mariner Society

Mariner Society

Mariner Early Booking Bonus
Book with a $25 Deposit and get up to $400 Onboard Credit!

Explore Cruises
Manage My Cruise
Manage My Cruise
Manage

My Cruise

Check In

Make a Payment

Book Flights

Book Airport Transfers

Book Hotels & Travel Packages

Cancellation Protection

Customize Your Cruise

Shore Excursions

Spa & Salon

Beverage Packages

Wi-Fi & Internet Packages

Dining Reservations

Celebrate On Board

Gifts & Extras

Stateroom Décor Packages

Send a Gift to a Guest

More Info

Download Mobile App

Know Before You Go

Cruise Credits

Departure Port Information

Required Travel Documents
Book flights the easy way.

Try Flight Ease®

My Account Exclusive Offers
Favorites
Search
Log out
en
- English
- Spanish
Chat

Chat
1-855-932-1711
or
Live Chat

Home
Faq
Refunds Faq Holland America Line Policies & Procedures

Back to FAQs

Refunds – Frequently Asked Questions

Why am I receiving this refund?
Is the new refund process safe and is my credit card information kept secure?
Why can’t you refund my card on file? You were able to do this on our previous voyage.

Savour the Journey

Experiences With Us Are Too Good To Hurry Through

Explore Cruises

Find Cruises
Last Minute Cruise Deals
Our Cruise Ships
Family Cruises
Holiday Cruises
Accessibility
Cruise Brochures
About Holland America
Affiliates
Best Price Guarantee

Cruise Destinations

All Cruise Destinations
Alaska Cruises
Bahamas Cruises
Caribbean Cruises
European Cruises
Hawaii Cruises
Mediterranean Cruises
Mexico Cruises
Transatlantic Cruises
World Cruises & Grand Voyages

Plan & Manage Your Cruise

Cruise Check-In
Manage Booking
Shore Excursions
Flights & Transfers
Hotel Packages
Cruise Cancellation Protection
Gift Cards
Know Before You Go
Holland America Visa® Card

Customer Support

Cruising FAQs
Contact Us
Speak to a Cruise Consultant
Newsroom
Blog
Cruise Fraud Protection
Call 1-855-932-1711
Sustainability
Holland America Team
Travel Advisors

Navigator Mobile App

Plan activities, purchase shore excursions, make reservations and more right from your phone while on board.

Google Play badge with text 'Get it on Google Play' to download the app.

Apple App Store badge with 'Download on the App Store' text.

Site Map
Careers
Passenger Bill of Rights
Cruise Contract
Privacy & Cookies
Consumer Health Data Privacy Notice
Your Privacy Choices

We've made some updates to improve your experience.

Refresh the page to see the latest changes.