Is there shuttle bus service available in the ports I’ll be visiting during my cruise?
Answer: Yes. At some ports, Holland America provides complimentary shuttles through the port area when distance or local regulations make walking impractical.
In select destinations, you may see a free shuttle bus or similar service that moves guests between the ship and the port gate or nearby public areas. This service is offered only where needed and available — not at every call — because every port has its own layout and rules.
It’s important to note that complimentary shuttles generally do not travel into town or to major attractions; they help you move through the port area so you can begin exploring on foot or choose taxis, rideshares, or shore excursions.
In certain ports, Holland America also arranges paid shuttle options for a small fee, and sometimes you can book Hop-on, Hop-off buses that go beyond the port area. These paid services are available for purchase only once you’re on board, and availability varies by itinerary and destination. For the most accurate planning, check your specific port’s details in the Navigator app or onboard notices.