Who do I contact in case of a travel-related emergency?
If you experience a travel-related emergency, representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Call the appropriate number below (based on the time and day).
Emergency phone numbers:
During regular business hours (Pacific Time)
- Monday to Friday: 5:00 a.m. to 7:00 p.m.
- Saturday to Sunday: 7:00 a.m. to 3:30 p.m.
- Call: 1-800-426-0327
Outside regular business hours and during holidays
- Call: 1-800-628-4771
- Or call: 1-206-626-7382 (for emergency use only; please only call if you are experiencing an emergency of a critical nature).