What if there is an emergency?
Answer: If an emergency occurs, contact Holland America using the emergency phone numbers below, which are also maintained in the EMERGENCY contact section of our Contact Us page to ensure accuracy and reliability.
You can reach Holland America during urgent situations using the numbers below and they will relay any important message to you.
Our representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time).
During regular business hours, call:
- 206‑626‑9000
Outside business hours and on holidays, call:
- 1‑800‑628‑4771 or 206‑626‑7382
Before you set sail
Before your cruise begins, make sure your loved ones have all the key details they may need in case of an emergency. Share your name, the name of your ship, and the following emergency contact numbers so urgent information can be relayed to you onboard.