Caribbean Update

 

What's on this page: Itinerary Updates | Questions & Answers

Updated October 5, 2017 -- As you may be aware, a few islands in the Eastern Caribbean were recently damaged by hurricanes. Ports in the Bahamas and on Western and Southern Caribbean sailings had minimal or no impact, including our private island, Half Moon Cay.

The Caribbean is open for business and cruise ships are sailing there now. Across the Caribbean, 43 of the region’s estimated 48 ports are fully operational today, having received minimal or no damage from the storms. These ports are currently welcoming thousands of guests every day. There is no better show of support for the Caribbean and its people than to continue to visit.

View Caribbean assessment map (PDF)

Holland America Line is actively working to support rebuilding efforts as part of a larger initiative by our parent company, Carnival Corporation & plc . Our thoughts are with all of those who have been affected.

Below is a list of cruises departing through the end of 2017. If a port change was necessary, it is indicated below. If noted as "No Changes," the cruise is scheduled to call at the ports originally planned.

There are no changes at this time on 2018 cruises. We will continue to monitor and should any adjustments be necessary, those decisions will be made closer to the sailing date.

We look forward to welcoming you on board.

 

2017 Caribbean Cruises Update

Updated October 5, 2017

October 18, 2017, ms Koningsdam 11-Day Southern Caribbean Wayfarer: Cancel St. Maarten, replace with Antigua; cancel St. Thomas, replace with St. Lucia. Port Order changes.

October 28, 2017, ms Nieuw Amsterdam 7-Day Eastern Caribbean: Cancel Grand Turk, replace with Nassau; cancel San Juan, replace with Cap Cana; cancel St. Thomas, replace with St. Croix.

October 29, 2017, ms Koningsdam 10-Day Southern Caribbean Seafarer: Cancel San Juan, replace with Cap Cana.

November 4, 2017, ms Nieuw Amsterdam 7-Day Tropical Caribbean: No Changes.

November 4, 2017, ms Oosterdam 7-Day Eastern Caribbean: Cancel San Juan, replace with Cap Cana; cancel St. Thomas, replace with St. Croix.

November 4, 2017, ms Rotterdam 15-Day Southern Caribbean: Cancel St. Maarten, replace with St. Kitts; cancel St. Thomas, replace with Cap Cana.

November 4, 2017, ms Rotterdam 22-Day Southern / Western Caribbean: Cancel St. Maarten, replace with St. Kitts; cancel St. Thomas, replace with Cap Cana.

November 5, 2017, ms Zuiderdam 10-Day Panama Canal Sunfarer: No Changes.

November 8, 2017, ms Koningsdam 11-Day Southern Caribbean Wayfarer: Cancel St. Maarten, replace with St. Croix; cancel St. Thomas, replace with Cap Cana. Port Order changes.

November 11, 2017, ms Nieuw Amsterdam 7-Day Eastern Caribbean: Cancel San Juan, replace with Cap Cana; cancel St. Thomas, replace with St. Croix.

November 11, 2017, ms Oosterdam 6-Day Western Caribbean: Cancel San Juan, replace with Samana.

November 12, 2017, ms Eurodam 7-Day Eastern Caribbean: Cancel St. Maarten, replace with St. Croix; cancel San Juan, replace with Cap Cana.

November 15, 2017, ms Zuiderdam 11-Day Panama Canal Sunfarer: No Changes.

November 18, 2017, ms Nieuw Amsterdam 7-Day Tropical Caribbean: No Changes.

November 18, 2017, ms Prinsendam 30-Day Amazon Explorer: Cancel Cruz Bay, St. John's, replace with St. Croix; cancel St. Maarten, replace with Basseterre, St. Kitts; cancel Dominica, replace with Martinique.

November 19, 2017, ms Eurodam 7-Day Western Caribbean: No Changes.

November 19, 2017, ms Koningsdam 10-Day Southern Caribbean Seafarer: No Changes.

November 19, 2017, ms Rotterdam 7-Day Western Caribbean: No Changes.

November 25, 2017, ms Nieuw Amsterdam 7-Day Eastern Caribbean: Cancel San Juan, replace with Samana; cancel St. Thomas, replace with St. Croix.

November 26, 2017, ms Eurodam 7-Day Eastern Caribbean: Cancel St. Maarten, replace with St. Croix; cancel San Juan, replace with Cap Cana.

November 26, 2017, ms Rotterdam 7-Day Western Caribbean: No Changes.

November 26, 2017, ms Rotterdam 21-Day Western / Southern Caribbean: No Changes.

November 26, 2017, ms Zuiderdam 10-Day Panama Canal Sunfarer: No Changes.

November 29, 2017, ms Koningsdam 11-Day Southern Caribbean Wayfarer: Cancel St. Maarten, replace with St. Croix.

December 2, 2017, ms Nieuw Amsterdam 4-Day Bahamas: No Changes.

December 3, 2017, ms Eurodam 7-Day Western Caribbean: No Changes.

December 3, 2017, ms Rotterdam 14-Day Southern Caribbean: No Changes.

December 3, 2017, ms Rotterdam 21-Day Southern / Western Caribbean: No Changes.

December 6, 2017, ms Zuiderdam 11-Day Panama Canal Sunfarer: No Changes.

December 8, 2017, ms Veendam 14-Day Southern Caribbean: Cancel Tortola, replace with St. Croix; cancel St. Maarten, replace with Antigua.

December 10, 2017, ms Eurodam 7-Day Eastern Caribbean: Cancel St. Maarten, replace with St. Croix.

December 10, 2017, ms Koningsdam 10-Day Southern Caribbean Seafarer: No Changes.

December 17, 2017, ms Eurodam 7-Day Western Caribbean: No Changes.

December 17, 2017, ms Rotterdam 7-Day Western Caribbean: No Changes.

December 17, 2017, ms Zuiderdam 10-Day Panama Canal Sunfarer Holiday: No Changes.

December 18, 2017, ms Prinsendam 16-Day Caribbean Holiday: Cancel Tortola, replace with St. Croix.

December 20, 2017, ms Koningsdam 7-Day Eastern Caribbean Holiday: No Changes.

December 20, 2017, ms Nieuw Amsterdam 3-Day Bahamas: No Changes.

December 22, 2017, ms Veendam 12-Day Cuban Explorer Holiday: No Changes.

December 22, 2017, ms Westerdam 7-Day Tropical Caribbean Holiday: No Changes.

December 23, 2017, ms Nieuw Amsterdam 7-Day Western Caribbean Holiday: No Changes.

December 24, 2017, ms Eurodam 7-Day Eastern Caribbean Holiday: Cancel St. Maarten, replace with St. Croix.

December 24, 2017, ms Rotterdam 7-Day Western Caribbean Holiday: No Changes.

December 27, 2017, ms Koningsdam 7-Day Western Caribbean Holiday: No Changes.

December 27, 2017, ms Zuiderdam 11-Day Panama Canal Sunfarer Holiday: No Changes.

December 29, 2017, ms Westerdam 7-Day Eastern Caribbean Holiday: No Changes.

December 30, 2017, ms Nieuw Amsterdam 7-Day Eastern Caribbean Holiday: Cancel St. Maarten, replace with St. Croix.

December 31, 2017, ms Eurodam 7-Day Tropical Caribbean Holiday: No Changes.

December 31, 2017, ms Rotterdam 7-Day Western Caribbean Holiday: No Changes.

 

Questions & Answers

Updated October 5, 2017

Are there any Holland America Line ships in the Caribbean at the moment?
There are no Holland America Line ships in the Caribbean until mid-October.

Will cruises be cancelled?
We will not be cancelling any Caribbean cruises at this time.

Will my itinerary be changed?
For 2017 guests, if there is a change to the itinerary it is noted above.

There are no changes for 2018 cruises itineraries at this time. It is our hope that we will be able to operate as planned. We will continue to monitor recovery efforts. Should adjustments become necessary, we will make those decisions closer to the cruise departure dates and booked guests and their travel agents would be notified.

Will our insurance cover us if we cancel?
Each insurance policy is different, as a result guests should speak directly to their travel insurance provider.

What if I have booked EXC Tours™ in cancelled ports, will these be cancelled?
EXC Tours booked for a cancelled port of call will be automatically refunded back to the original form of payment. EXC Tours for our new ports of call will soon be available to book on our website.

Can I bring items to donate on board?
As it requires infrastructure to receive and distribute supplies and the needs at the islands vary, the organizations responding to the rebuilding efforts are requesting monetary donations. There will be an opportunity to add a cash donation via the Holland America Line Foundation to your on board account if you wish.

Cuba is on my itinerary, will you still be going there?
At this time, we are continuing our U.S.-approved cruises to Cuba. While members and relatives of the U.S. diplomatic corps have suffered illnesses apparently triggered by occurrences at diplomatic offices or possibly their homes, none of the more than 475,000 other Americans visiting Cuba this year have reported any similar health issues related to their visits. We are, of course, closely monitoring and are in touch with U.S., as well as Cuban, authorities and will act accordingly if anything warrants a change in our plans. The safety and well-being of our guests is always our top priority.

Please be advised that your visa for travel to Cuba is valid, and there are no issues with your return to the U.S. The State Department advisory does not prohibit Americans from traveling to Cuba.