Worry-Free Promise
Health Protocols
Frequently Asked Questions

Cruise Safe, Travel Well

Simplified Cruising

Preparing for your cruise is now easier than ever. Look up your voyage’s testing and vaccine requirements with our Health Protocols Tool. For a video demonstration on how to use the Health Protocols Tool linked above, click here.

Visit our FAQS for more details on health protocols and guidelines.

Onboard Experience

On Board Our Ships
All staterooms and public areas are frequently and thoroughly sanitized with medical-grade disinfectant proven to kill coronaviruses. Hand-washing stations and hand sanitizer dispensers are available throughout every ship.

Enhanced Air Filtration
We have enhanced the air-handling systems on board all ships using a combination of increased circulation of fresh air together with upgraded air filtration.

24/7 Medical Care
Every ship has a team of experienced doctors and nurses trained to manage a broad range of medical conditions, including COVID-19. Our award-winning onboard medical centers are fully equipped with testing and treatment capabilities if needed.

Mask Policy
Masks on board are recommended but not required indoors or outdoors*. We highly recommend guests wear a mask in the World Stage and other entertainment areas, casino, spa treatment rooms, Club HAL and during other congregate events. For more details, view our FAQs.
*Masks are required on the ship indoors on Alaska cruises that sail between Whittier to Vancouver and on buses/trains on Cruisetours.

On-Shore Experience

Going Ashore
Keeping you safe on shore is one of our highest priorities. All ports welcome Holland America Line shore excursions and while some ports allow independent tours and self-exploration, others may require a shore excursion provided by Holland America Line to go ashore. Throughout your cruise, we constantly review all local health and safety guidelines to keep you informed and ready to explore safely.

Health & Safety Awards

We’re proud of our commitment to health and safety. Thousands have named our state-of-the-art medical facilities “the best.” Our accessibility also wins readers’ choice year after year. Leave your worries behind with our exceptional care and award-winning facilities.