More Flexibility to change plans

Holland America Line has temporarily adjusted our cancellation policy to make it easier for you to cancel or change plans.

Book any cruise that departs through October 31, 2021—you must book by January 31, 2021—and you can cancel for any reason up to 30 days before departure and automatically receive a Future Cruise Credit in the amount of non-refundable fees collected by Holland America Line (the remainder will be refunded to you). You can use the Future Cruise Credit when you're ready to book your next cruise vacation.

For cruises departing through April 30, 2021, we have reduced the final payment schedule to 60 days before sailing to give you more choice and flexibility in your travel planning.

The Future Cruise Credit is calculated based on the cancellation fees retained by Holland America Line from our Cancellation Policy. The remainder will be refunded to back to you via your method of payment.

Cancellations Under this Offer

Bookings must meet the eligibility criteria below:
1. For cruise bookings made by January 31, 2021
2. Cruise embarking through October 31, 2021
3. Booking cancelled no less than 30 days prior to embarkation date

You will receive an email notification when your Future Cruise Credit is applied to your Mariner number.

How to book with your Future Cruise Credit

Once your Future Cruise Credit has been issued to your account, you have 12 months from date of issue to book another cruise (departing on or before December 31, 2022) using the credit. Learn more about how to use your FCC or contact Holland America Line at:

Seattle Office (USD/CAD currency)
Contact us at 1-800-577-1728 or 206-626-7395
Monday – Friday, 7:00 a.m. – 6:00 p.m. PT
Saturday – Sunday, 7:00 a.m. – 4:00 p.m. PT

Rotterdam Office (EUR currency)
Contact us at 00800 1873 1873
Monday – Friday, 9:00 a.m. – 6:00 p.m.
For Netherlands contact us at 0800 724 5425.
Monday – Friday, 9:00 a.m. – 6:00 p.m.

Southampton Office (GBP currency)
Contact us at 0344 338 8605
Monday – Thursday, 9:00 a.m. – 5:30 p.m.

Sydney Office (AUD currency)
Contact us at 1 300 987 322
Monday – Friday, 8:30 a.m. – 7:00 p.m.

Terms & Conditions

The Book with Confidence offer ("Offer") is available for Holland America Line cruises sailing on or before October 31, 2021 ("Eligible Cruise"). Sailings through April 30, 2021, require 60-day final payment. For new and existing bookings only made by January 31, 2021, for Holland America Line cruises sailing on or before October 31, 2021, consumers can cancel up to 30 days before the Eligible Cruise’s departure and the consumer will receive a Future Cruise Credit ("FCC") equal to the non-refundable amount paid to Holland America Line. The value of the FCC is subject to verification and will be determined by the actual non-refundable cancellation fees for the Eligible Cruise's booking, less any amount refunded in the form of original payment. Cancellation Protection Plan or Platinum Cancellation Protection Plan ("CPP"/"CPPP") premiums and reimbursed amounts shall not be included in the value of the FCC. Once verified and processed, the FCC will be applied to the consumer’s Mariner number. If consumer does not have a Mariner number, Holland America Line will create a Mariner number for the consumer. Consumer must use the FCC towards a future Holland America Line cruise booking within 12 months from date of issue or it will be forfeited in its entirety. FCC is only valid on cruises sailing through 2022. FCC may be subject to additional terms and conditions as provided by Holland America Line and may not be used for deposits, taxes, fees, or port expenses, or CPP/CPPP. The value of the FCC and the Offer are non-transferrable, are not redeemable for cash, and have no cash value. May not be combined with any other offers. Offer may be modified or withdrawn without prior notice. Any promotion or offer available during or with the Eligible Cruise booking shall not apply to the subsequent booking. May be subject to additional terms and conditions.

More Options for flexibility & peace of mind

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Our Cancellation Policy

Learn more about our generous cancellation policy. In most cases, a 100% refund is available for cancellations up to 91 days before departure.

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Cruise with confidence

Our highest priority is your health, safety and peace of mind when you book a cruise. Learn about what we're doing to make traveling easier and safer with Holland America Line.

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Cancellation Protection Plan

The most flexibility comes with a Cancellation Protection Plan, which guarantees a refund and flexibility to cancel for any reason up to 24 hours in advance of departure.

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