travelpackages

TravelPackages-SF

Medium Icon Banner Title: Why Book With Us?
Medium Icon Banner Item 1: /content/dam/secondaryflow/hal/cruise-experience/travel-options/lounge-icon.svg
Medium Icon Banner Label Item 1: Peace of Mind
Medium Icon Banner Description Item 1: Rest easy knowing that we are taking care of all the planning
Medium Icon Banner Item 2: /content/dam/secondaryflow/hal/cruise-experience/travel-options/shuttle-icon.svg
Medium Icon Banner Label Item 2: Transportation
Medium Icon Banner Description Item 2: Transfers create a seamless travel experience
Medium Icon Banner Item 3: /content/dam/secondaryflow/hal/cruise-experience/travel-options/portage-icon.svg
Medium Icon Banner Label Item 3: Porterage
Medium Icon Banner Description Item 3: Rates include luggage assistance and taxes
Medium Icon Banner Item 4: /content/dam/secondaryflow/hal/cruise-experience/travel-options/hospitality-host-icon.svg
Medium Icon Banner Label Item 4: Hospitality Hosts
Medium Icon Banner Description Item 4: Our representatives are available to assist you on-site
Hero Promo Banner Background Image: /content/dam/secondaryflow/hal/cruise-experience/travel-options/hotel-hero-promo-bg.jpg
Hero Promo Banner Background Alt Text
Hero Promo Banner Lockup Image: /content/dam/secondaryflow/hal/cruise-experience/travel-options/hotel-packages-lockup-v2.svg
Hero Promo Banner Lockup Image Alt Text: Let us take care of the details. Hotel stays, Airport shuttles, Language portage
Hero Promo Banner Mobile Lockup Image: /content/dam/secondaryflow/hal/cruise-experience/travel-options/hotel-packages-lockup-mobile-v2.svg
Hero Promo Banner Mobile Lockup Image Alt Text: Let us take care of the details. Hotel stays, Airport shuttles, Language portage
Hero Promo Banner Link Label
Hero Promo Banner Link Url
Info Block Title: Hotel & Travel Packages
Info Block Description: We’ll take care of the details so you can explore your departure cities with ease. Extend your vacation and book your hotel or a land-based journey.
Info Block Media Type: image
Info Block Media Url: /content/dam/secondaryflow/hal/cruise-experience/travel-options/hero-travelplanning-hotels.jpg
Info Block Media Alt Text: couple is discussing about Hotel & Travel Packages with receptionist
Info Block AD Video(only when Video is authored)
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Travel Package FAQs: Travel Package FAQs
Travel Item Card Vertical label: Includes:
Travel Item Card Vertical Description: Make your vacation seamless: this package includes a high-quality hotel, transportation between airport - ship - hotel, luggage assistance, and a helpful hospitality host.
Travel Item Card Vertical Phone Description: For modifications or adjustments for bookings please call Reservations
1-877-932-4259
Travel Packages Pagination Left Icon: /content/dam/secondaryflow/hal/cruise-experience/travel-options/flights-icon.svg
Travel Packages Left Label: Flights
Travel Packages Pagination Left Link: /sf/flights
Travel Packages Pagination Right Icon: /content/dam/secondaryflow/hal/cruise-experience/travel-options/Bus.svg
Travel Packages Right Label: Airport Transfers
Travel Packages Pagination Right Link: /sf/transfersLanding
Hotel And Overland Package Tooltip
Transportation Package Tooltip: Transportation includes comfortable coach bus and train travel options between major cities and the ship, with luggage assistance.

TravelItem vertical Icon1

Travel Card Verticle Icon: /content/dam/secondaryflow/hal/cruise-experience/travel-options/hotel-icon.svg
Travel Card Vertical Icon Alt: Hotel
Travel Card Vertical Icon Label: Hotel

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Travel Card Verticle Icon: /content/dam/secondaryflow/hal/cruise-experience/travel-options/shuttle-icon.svg
Travel Card Vertical Icon Alt: Transfers
Travel Card Vertical Icon Label: Transfers

TravelItem vertical Icon3

Travel Card Verticle Icon: /content/dam/secondaryflow/hal/cruise-experience/travel-options/portage-icon.svg
Travel Card Vertical Icon Alt: Porterage
Travel Card Vertical Icon Label: Porterage

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Travel Card Verticle Icon: /content/dam/secondaryflow/hal/cruise-experience/travel-options/hospitality-host-icon.svg
Travel Card Vertical Icon Alt: Host
Travel Card Vertical Icon Label: Host

faq1

Faq Question: What is included in my Hotel Package booking?
Faq Answer: A Holland America Line Hotel Package includes the following:

One or more nights’ hotel accommodation

Transfers between the airport, hotel, and ship

Applicable taxes

Luggage porterage between the airport, hotel, and ship

Before a cruise, there will be on-site hospitality hosts at the hotel

faq2

Faq Question: When and where will I receive more details about my Hotel and Travel package once it is booked?
Faq Answer: Hotel and travel package details will be listed on your booking confirmation as well as within your Electronic Cruise Documents (eDocs), which are available approximately 45 days prior to sailing.

faq3

Faq Question: Is breakfast included in Hotel Packages?
Faq Answer: In most cases breakfast is not included in Hotel Packages.

faq4

Faq Question: By when do I need to inform Holland America of my flight details for my transfers?
Faq Answer: For guests who have made independent flight arrangements and purchased a Holland America Line transfer, you must advise Holland America Line of your flight details at least 15 days prior to arrival by completing online check-in. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. Holland America Line already has the flight details for guests who booked air travel through Flight Ease®.

faq5

Faq Question: What time should I book my flight before and after a transfer?
Faq Answer: Please allow sufficient time pre-cruise for airport landing formalities and transportation time to the pier in order to check-in for the ship prior to the ship departing. For post-cruise transfers, please allow sufficient time for the ship to be cleared with Immigration and local Customs authorities, and the transportation time to get to the airport for departing flights. Flights booked with Holland America Line take these times into consideration when booking.

faq6

Faq Question: What are hospitality hosts?
Faq Answer: Hospitality hosts are on-site Holland America representatives located at select partner hotels before a cruise. These representatives can help with questions about your transfers and will accompany you to the ship.

faq7

Faq Question: How can I find my transfer to and from the airport and hotel, before and after the cruise?
Faq Answer: At the airport before your cruise, a representative will be waiting at a designated meeting point with a sign. Once your transfer is confirmed, detailed information on this meeting point location will be available in your Electronic Cruise Documents (eDocs), which will be available approximately 45 days prior to sailing. At the hotel, upon check-in you will receive a letter with details about transfer to the ship. Post-cruise transfer details will be provided in your disembarkation packet onboard.

faq8

Faq Question: What is an Overland Journey package?
Faq Answer: Select itineraries include an overland journey package before or after the cruise. This is an add-on travel package that includes hotels, transportation, a guide, and some food for once-in-a-lifetime travel destinations.

faq9

Faq Question: On select Alaska itineraries, what is the Coach and Cruisetrain service?
Faq Answer: The Cruisetrain between Whittier and Anchorage can transport you between the ship and the airport. The Coach service is a bus that can transfer you from Seattle to Vancouver and vice versa. Due to temporary technical limitations, these options can be booked online for only one guest. To book for multiple guests and/or get more information, please call 877-724-5425 or 206-626-7020 (US), 0344 338 8605 (UK), 1300 987 322 (AU), 0800-7245425 (NL) or 00800-18731873 (EU).

faq10

Faq Question: What is the cancellation policy for Hotel and Travel Packages?
Faq Answer: The Hotel and Travel Packages cancellation policy follows the cruise cancellation policy. For more information please call 877-724-5425 or 206-626-7020 (US), 0344 338 8605 (UK), 1300 987 322 (AU), 0800-7245425 (NL) or 00800-18731873 (EU).

faq11

Faq Question: What should I do if I require Accessible accommodations?
Faq Answer: If you have purchased a Hotel and Travel package through Holland America Line or have booked an Alaska cruisetour and require a lift vehicle, please call or have your travel advisor call our Access & Compliance Department as soon as possible, so we can arrange a special transfer (if applicable, please provide wheelchair information). Please reconfirm any special transfer requirements for disembarkation with the Front Office after you board. For cities of embarkation and/or disembarkation outside the United States, wheelchair-lift vehicles may not be available. Please call Access & Compliance for detailed information at 800-547-8493 or 206–281–3535 (ext. 4514) (TTY: 800–254–8669).

faq12

Faq Question: Does my Hotel and Travel Package include transportation?
Faq Answer: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel and travel package.

faq13

Faq Question: How can I get to my Transfer, before and after the cruise?
Faq Answer: At the airport before your cruise, a Holland America Line representative will be waiting at the designated cruise ship meeting point, holding a Holland America sign. Once your transfer is confirmed, detailed information on this meeting point location will be available in your Electronic Cruise Documents (eDocs), which will be available approximately 45 days prior to sailing. After you cruise, a representative will be waiting at the coach loading area. Details will be provided in your disembarkation packet onboard.

faq14

Faq Question: What number can I call to get more information about Hotel and Travel Packages?
Faq Answer: To get more details about Hotel and Travel Packages, please call 877-724-5425 or 206-626-7020 (US), 0344 338 8605 (UK), 1300 987 322 (AU), 0800-7245425 (NL) or 00800-18731873 (EU).

faq9

Faq Question: On select Alaska itineraries, what is the Coach and Cruisetrain service?
Faq Answer: The Cruisetrain between Whittier and Anchorage can transport you between the ship and the airport. The Coach service is a bus that can transfer you from Seattle to Vancouver and vice versa. Due to temporary technical limitations, these options can be booked online for only one guest. To book for multiple guests and/or get more information, please call 877-724-5425 or 206-626-7020 (US), 0344 338 8605 (UK), 1300 987 322 (AU), 0800-7245425 (NL) or 00800-18731873 (EU).

faq10

Faq Question: What is the cancellation policy for Hotel and Travel Packages?
Faq Answer: The Hotel and Travel Packages cancellation policy follows the cruise cancellation policy. For more information please call 877-724-5425 or 206-626-7020 (US), 0344 338 8605 (UK), 1300 987 322 (AU), 0800-7245425 (NL) or 00800-18731873 (EU).

faq11

Faq Question: What should I do if I require Accessible accommodations?
Faq Answer: If you have purchased a Hotel and Travel package through Holland America Line or have booked an Alaska cruisetour and require a lift vehicle, please call or have your travel advisor call our Access & Compliance Department as soon as possible, so we can arrange a special transfer (if applicable, please provide wheelchair information). Please reconfirm any special transfer requirements for disembarkation with the Front Office after you board. For cities of embarkation and/or disembarkation outside the United States, wheelchair-lift vehicles may not be available. Please call Access & Compliance for detailed information at 800-547-8493 or 206–281–3535 (ext. 4514) (TTY: 800–254–8669).

faq12

Faq Question: Does my Hotel and Travel Package include transportation?
Faq Answer: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel and travel package.

faq13

Faq Question: How can I get to my Transfer, before and after the cruise?
Faq Answer: At the airport before your cruise, a Holland America Line representative will be waiting at the designated cruise ship meeting point, holding a Holland America sign. Once your transfer is confirmed, detailed information on this meeting point location will be available in your Electronic Cruise Documents (eDocs), which will be available approximately 45 days prior to sailing. After you cruise, a representative will be waiting at the coach loading area. Details will be provided in your disembarkation packet onboard.

faq14

Faq Question: What number can I call to get more information about Hotel and Travel Packages?
Faq Answer: To get more details about Hotel and Travel Packages, please call 877-724-5425 or 206-626-7020 (US), 0344 338 8605 (UK), 1300 987 322 (AU), 0800-7245425 (NL) or 00800-18731873 (EU).