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  • gleblanc

    Once again Holland America you are setting the bar of excellence to achieve by other cruising company.
    I have started sailing with you in 2006 for the holiday and impress I was with the service and attention.
    I started to look closer to the company that offer so much. I was more than astonish with the implication of the company with the rest of the world. Any company that will think of all the detail in servicing there passenger to make them feel like they are the owner of the company, went a step ahead with the possibility to help other as if they were assisting passenger. The value that they make of what they leave behind is just as important as the service they give us. From giving mattress to dishes, they found a way to reduce the impact of environmental waste by using the simple shampoo bottle for the homeless.
    Hat off to all of you at Holland America.
    But more important, Thank you for thinking of all those detail for everyone.
    Gilles Leblanc

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