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Holland America Line Transfers Make Getting To and From Your Ship Easy

Thanks to Erik Tomren, senior specialist of hotel & tour management at Holland America Line, who wrote this post in collaboration with Danielle Rosenow, manager of hotel & tour management, to inform readers about the transfer services for guests that are offered to/from the ship.


A Holland America Line cruise is an exciting adventure, and part of the appeal of a cruise vacation is the ease. Guests unpack one time, enjoy gracious accommodations and wake up in a fabulous new port almost daily without having to take another plane, bus or train. No need to drag luggage to different destinations or book multiple hotels. And everything is at your fingertips: delicious dining, exceptional entertainment, shore excursions, a state-of-the-art gym, relaxing spa, onboard classes and lectures, attentive crew members who cater to your every need and so much more.

Another way to make your cruise experience hassle-free is by taking advantage of Holland America Line’s transfer service that makes getting to and from the ship easy and convenient. We know the ports, so you don’t have to. And once you’ve booked your transfer and provided your flight information, we’ll take it from there.

So many questions arise when trying to get to the ship, and often we hear questions from our guests like:

“Where exactly is the pier located?”

“Do local taxi drivers speak English? How am I supposed to explain where to go?”

“Do taxis accept U.S. currency or credit or debit cards?”

“Is it even safe to use local transportation in this port?”

“What happens if an accident occurs along the way? Will the ship know to wait for me?”

The difficulties of arranging transportation can seem daunting if you’ve never been to a port or you don’t speak the local language. So this is why we recommend that you relax and let Holland America Line handle the details. These are some of the major benefits of purchasing one of our transfers:

HAL guests arriving at the ship on their transfer.

HAL guests arriving at the ship on their transfer.

Airport Meet & Greet: We will have a representative waiting for your flight at the airport. They also monitor all flight arrivals. You just have to remember that if you booked your own flights independently to either pre-register during Online Check-In and provide us your flight details or call reservations with your flight details in advance.

Experienced Local Operators: We vet your transportation. We choose from among the best ground operators who are experts in providing local transportation. Their contact information is included in your documents, so they are available should you have an emergency.

English-Speaking Drivers: Our drivers know where the ships are located and are in touch with our staff at the terminal. Our transportation is dependable and safe.

Luxury Transportation: Arrive at the ship in style. We offer luxury, air-conditioned motor coaches. And we help with your luggage, too!

Pre-book & pre-pay: For your convenience, you can pre-book both pre- and post-cruise transfers and let us handle the rest. No waiting in taxi lines or trying to arrange last-minute transportation.

Holland America Line's staff are full of smiles and eager to assist.

Holland America Line’s staff are full of smiles and eager to assist.

What should you do if you’re looking to book our pre- or post-cruise transfers?

Booking a transfer with us is easy. We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. Within 14 days we require the air schedule at time of booking. Post-cruise transfers are also available to purchase onboard the ship.

It’s important to note that if you have purchased a pre- or post-cruise Hotel or Vacation Package with us, your transfers are already included in the package price.

Holland America Line offers transfers to/from most major airports near the port city where the ship is docked. Airport transfers also are available for purchase between the Amsterdam Schiphol Airport to/from the ports of Rotterdam and IJmuiden in the Netherlands; Miami International Airport to/from Port Everglades in Fort Lauderdale, Florida; Seattle-Tacoma International Airport to/from the port of Vancouver; and from Ted Stevens Anchorage International Airport to/from the port of Seward, Alaska. Transfers between select city center locations and Holland America Line ships are available in Amsterdam (for ships in Ijmuiden and Rotterdam), Barcelona, London (for ships in Dover, Harwich, Tilbury and Southampton), Rome and Sydney.

If you have any special needs, especially if you are bringing a wheelchair or for a lift-equipped vehicle, please notify our Access & Compliance Department at 800-547-8493.

We look forward to getting you safely to and from your Holland America Line cruise!

  • Julie

    Hi Susan, we don’t have access to bookings at the blog. Please call reservations: 855-932-1711

  • Basi

    I want to use Holland America airport transfer but I could not find the earliest time that Holland America airport transport can get me to the airport on disembarkation day. This makes me want to look (and book) elsewhere. Is the info published anywhere? In particular, I am looking at going from Civitavecchia to FCO.

  • Julie

    Hi Basi, you cannot book a transfer like that online. Please call or have your travel advisor call Holland America Line at 1-877-724-5425.

  • Kevin

    We have independent hotel in Anchorage four nights prior to sailing date and HAL booked transfer to Seward. We have been told to meet at either Egan Center or ANC airport? Where and when do we meet on day sailing for transfer and transportation to Seward? Also, it is three hour ride from Anchorage to Seward; are there facilities available or rest stops? But specifically where and when do we meet the HAL Anchorage to Seward transfer to get to the Noordam.

    Oh, and another thing, is our luggage checked in to the Noordam at the airport/Egan Center or do we reclaim our luggage at Seward Pier and check it in then?

    Thank you


  • Richard Middleton

    am arriving in Quebec city on 9/15/2019, and need a shuttle to Montreal airport. Is there one available at that time?

  • Julie

    Richard, please contact reservations or your travel advisor. We don’t have that information at the blog, apologies.

  • Julie

    Hi Kevin, we don’t have all of this information at the blog. Please call reservations or your travel advisor to ensure you get the most accurate information.

  • cathy

    Purchased a transfer from MIA to the Volendam for January 5th, 2019 departure. What location to we meet the shuttle, time. What company is being used. Thank you

  • Julie

    Hi Cathy, you will have to call HAL Reservations to ensure you get the most accurate information.

  • Gary

    I am a debarking the Noordam in Seward at 4:30am. I would like to take the cruise train (for Anchorage) which leaves at 6:30. How do I secure a reservation for the cruise train?

  • Julie

    Gary, please call your travel professional or Holland America Line: 1-855-932-1711

  • jeri tagawa

    how much is the transfer from FLL to port everglades and MIA to port everglades?

  • Julie

    Hi Jeri, please call reservations for pricing: 1–877–932–4259

  • John

    What is the cost of a shuttle to and from FCO to Civitavecchia in September 2021?


  • Julie

    Hi John, please call reservations, as we don’t have this information at the blog.

  • kaye

    trying to find how to transfer from Rotterdam to Nieuw Statendam at Ft Lauderdale pier.
    doing back to back cruises, just need to switch ships. Any ideas?

  • Julie

    Hi Kaye, you and your luggage will have to clear customs first from Rotterdam. Then a shoreside porter can assist you with moving the luggage to the next ship. Due to the labor union laws of the shoreside porters, our crew members cannot assist you ashore. But hopefully the ship will be right next door or across the street. Then you will need to check in for your next voyage.

  • William

    Need to know if transfers are still included in the pre cruise hotel package as the HAL price is considerably more than what the hotel charges on line.
    Thank you

  • Julie

    Yes, they are included with hotel packages.

  • Ronald Massei

    We will be arriving on HAL in San Diego onFebruary 27, 2022. We will need a HAL shuttle to the San Diego Airport, but we don’t know the time we will disembark the ship. We need to schedule our flight back to SFO, but don’t know the best time to schedule our departure. Can you please provide this information?

  • Julie

    Hi Ronald, please call reservations, as we don’t have the timing at the blog: 855-932-1711.


    We need to cancel our Pre-Cruise Airport transfer. Reference #14864806
    Please keep the Post-Cruise transfer
    Thank You Richard Cheyne

  • Julie

    Hi Richard, we have no booking access at the blog. You need to call reservations: 855:932-1711. Thank you.

  • jayme

    can you tell me where in the Venice airport to meet the transfer to Trieste on May 8th (we will be in Venice a few days early)

  • Julie

    Typically it is by baggage claim.

  • Larry Mack

    Can I use the shuttle from Seatac airport to the cruise terminal if I walk into the airport rather than fly into it?

  • Julie

    You will need to make prior arrangement to ensure we have space and if that is an option, so please contact reservations.

  • Robert Cottone

    I purchased pre-cruise and post-cruise transfers. I am flying into Amsterdam a day early and will stay in an airport hotel. Where do I need to go to meet the Holland representative?

  • Julie

    You will need to contact reservations or check your cruise documents for this information, as we do not have booking access and you are not at one of our hotels.

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