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Service Excellence Aboard Westerdam

Kudos to our team for their recognized excellence of service aboard ms Westerdam. And thank you to Susan and Ed Blake for sharing their experience with us.

We would like to take a moment to commend the crew of the Westerdam, especially those in the dining room for their expert and exceptional service. Our dining steward, Ari Saloko, the assistant steward, Yudi Subiyanto, along with Eddy, Dudi, and Robert. We traveled in October 2012 to the South Pacific, amazing cruise, with these gentlemen. To our surprise they were also on our most recent cruise to the Eastern and Western Caribbean during March. Ari and Yudi remembered our preferences for both food and drink. They even remembered my husband’s request for dessert: 1 scoop of vanilla ice cream with a “little bit” of chocolate sauce. I wish the computer would allow Ari’s accent to come through for “little bit.” These two dining room stewards actually made both of our cruises so enjoyable that now we hope they will be on our next cruise. We are taking the 38 day voyage to the South Pacific, Australia, and New Zealand in October on the Oosterdam. Looking forward to seeing our “family” again, hopefully on the Oosterdam. — Susan and Ed Blake

Ari and Yudi

Ari and Yudi

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