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Accolades for Holland America Line

We received this nice note from recent guests aboard Zuiderdam. I had written previously that we were expecting a wonderful cruise on Zuiderdam. Well, it surpassed all of our expectations. Never has the service on HAL been more attentive without being obtrusive. Your concierges May and Arve were the best ever, and went out of…   read more of “Accolades for…”

We Love Holland America!!!

We Love Holland America!!!

Please note the attachment which shows my husband Carl Bagwell and myself (Nadine) on our first Holland America cruise. I don’t know where the years have gone, except we are still loving and living together and will take our 50th anniversary trip on Holland America. WHAT A WAY TO CELEBRATE!! 🙂 We are as excited…   read more of “We Love Holland…”

Looking Forward to Our Cruise

My wife and I will be traveling on the Zuiderdam March 29, 2009. We are veterans of 15 previous cruises. This will be our fourth Holland America cruise, which I mention, as we have taken cruises in other premium lines, and find that HAL is now our preferred cruise line. We appreciate the superior service,…   read more of “Looking Forward to…”

Leadership Makes for Great Service

Excellent blog, thanks so much for the information. Your time lapse of the entry to Curacao brought back memories of our recent Zuiderdam experience (left Fort Lauderdale on 2/27, so this may even have been our trip). I recall your description of the approach on your daily announcement: “it’s like entering a garage at 30…   read more of “Leadership Makes…”