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Holland America Line Extends Cruise Pause to Include Europe Departures Through June 2021

While Holland America Line continues to work with government and port authorities to develop its plans to return to cruising, the company is extending its pause of European cruise operations to include departures through June 30, 2021.

The pause will impact cruises departing in May and June on Nieuw Statendam, Volendam and Westerdam, along with the Collectors’ Voyages associated with those canceled cruises. Collectors’ Voyages combine nonrepeating itineraries for an extended, back-to-back cruise experience.

Cruises affected by this pause in operation are:
• Nieuw Statendam: Eight departures from May 2 through June 27, 2021, that include seven- and 14-day Norway and Baltic itineraries, as well as the 14- and 21-day Collectors’ Voyages of those cruises.

• Volendam: June 19, 2021, 14-day Adriatic Dream cruise and the 24-day Adriatic Dream and Greek Odyssey Collectors’ Voyage departing the same date.

• Westerdam: June 19, 2021, 12-day Greece and Adriatic Antiquities cruise and the 24-day Adriatic Antiquities and Mediterranean Romance Collectors’ Voyage departing the same date.

All Guests Able to Rebook in 2022 on a Comparable Cruise
Holland America Line is notifying all guests and their travel advisors of their options. Guests currently booked on the canceled Europe departures will be able to rebook on an equivalent cruise in 2022 at the 2021 fare – with all cash and Future Cruise Credit funds moved to the new booking. Guests will be offered a comparable cruise in 2022 to replace the canceled voyage and instructions on how to confirm this selection online.

If guests decide not to accept a cruise booking in 2022 by April 15, 2021, they automatically default to receive a Future Cruise Credit of 110% of any cash paid on the booking. The minimum FCC is $25 and the maximum will be an amount up to the base cruise fare paid. Guests will retain any other FCC used for the canceled 2021 booking with all FCC amounts moved to their loyalty account for use on a future cruise booking. For all bookings in 2022, standard cancellation policies apply.

Full Refund Option Also Available
Guests who prefer a 100% refund of monies paid to Holland America Line can visit the Cancellation Preferences Form to indicate their preference no later than April 15, 2021.

The FCC is valid for sailings departing through Dec. 31, 2022. Noncruise fare purchases — shore excursions, airfare, gifts, dining and spa — will be transferred to a new booking if possible or automatically refunded via the method of payment used to purchase the services.

The above options are not applicable to guests booked on a charter sailing. Other booking and cancellation conditions and policies may apply if the cruise was not booked through Holland America Line. See the terms and conditions in the Cancellation Preferences Form for all details.

Holland America Line previously paused global cruise operations and canceled all departures on all ships through April 30, 2021; Mediterranean cruises through early June; and all departures sailing to or from a Canadian port in 2021.

Holland America Line is closely following the protocols set forth by the Centers for Disease Control and Prevention and other authorities and is preparing ships and implementing procedures to meet all requirements for approval once a restart date is determined.

29 Comments
  • Mary Myers

    Oh dear, I was supposed to be on the Westerdam on June 19th for the 24 day cruise. That was after a similar cruise was cancelled for May. That was after our scheduled cruises on the Veendam in May and then June of 2020 were cancelled and the ship was sold. I’m still working on future cruise credits from May of 2020.

  • David P Kudro

    Hi Mary
    So sorry your cruises keep getting canceled. I will be a first time cruiser and in August of 2019 I signed up for an inside passage cruise out of Seattle Washington to Alaska and back in June 2020. I was had a $250. on board ship credit for that cruise. The 2020 cruise was canceled and I took the 125% Future Cruise Credits and a $250. on board ship credit. I applied the FCC and rebooked the same cruise for June of 2021 which looks like it too will be canceled. I have a good understanding of the FCC usage, however, confused a bit on the onboard ship credits. In 2020 I had $250. and now given $250. for the cancellation of my June 2020 cruise. If this June of 2021 cruise gets canceled and following the logic Holland America will use the 110% that they are currently for FCC I am in a quandary as to how the onboard ship credits will transfer if I re-book for 2022. Will I get my promised $250. for canceled 2020 and the $250. for 2021 giving me $500. onboard credit or just the $250. or do I loose all onboard ship credit all together? Seems to me after 2 years and possibly now s third year waiting till 2022 they would or should add the two years onboard ship credit to the 2022 cruise should this June 2021 cruise like yours gets canceled too. Like earlier I understand the FCC but having never cruised I understand the onboard credit is only good once you are onboard and cruising. My question is will they add previous onboard credits together from the two previous years of cancellations. I will appreciate any light you can shine on my question. I hope you will be able to take your European cruise soon! I someday hope to cruise Europe too.
    Thanking you in advance Dave

  • Julie

    Any onboard credits you earned will be transferred to a future cruise.

  • Linda Coughenower

    30 day South America cruise in November 2021 on the Westerdam. Fingers and toes crossed still going and open ports in South America.
    Love to see the giant icebergs, too. Close but not Titanic close. 😉

  • Tom Blaedon

    My wife and I are booked on the Northern Isles Cruise leaving Amsterdam July18, 2021. What does the probability look like of this cruise happening?
    Additionally, if it does happen, will there be Covid testing available on board the ship to meet the requirement of any ports for negative results before people are allowed to disembark for shore excursions?
    And finally, will there be Covid testing on board to meet the requirement of a negative test result prior to disembarkation in Amsterdam, and same day air travel returning to the USA?

  • LINDA F WOOD

    I am booked on The N Statendam for July 18 2021. It looks slim that she will sale, but if it does, what will the port requirements be? Will we only be allowed to leave the ship if we have a ship bought shore package?

  • Julie

    Hi Linda, we don’t have this information at this time. Please call reservations to have them keep you up to date.

  • Julie

    Hi Tom, we have not made any decisions at this time regarding COVID testing and requirements. Please check back with your travel advisor, HollandAmerica.com and on the blog for updates.

  • Zilpha Blair

    We are all set for August 1 on the 21 night sailing of the Neiuw Statendam out of Amsterdam. Ever the ever incurable optimist I am looking forward to being back on board a Holland America ship after having to cancel five of your cruises this last year.

  • Garrick Le

    I have been waiting for updates on the July 18 ‘s Iceland and Baltic cruise out of Amsterdam.
    The Netherlands are still in lock down until April 20 .
    Will this sail?
    We are anxious to know soon so we can plan accordingly. If not, we want a backup travel plan for this summer.
    Please update us ASAP.
    Can’t wait to sail again.

  • Julie

    That is still planned to sail at this time.

  • Linda

    We are scheduled to leave from Barcelona on Aug 19 for the 24 day cruise ending in Venice on the Westerdam. Any idea if we are still sailing? Would like to make other plans if not. Thank you!

  • Julie

    Hi Linda, at the time, we have not cancelled cruises for August in Europe.

  • Tom Blaedon

    I have paid in full for a flight/cruise leaving Amsterdam in mid July 2021. The flights were booked through HAL’s Flight Ease. If I don’t request early ticketing through Flight Ease, when will the tickets be issued? I am trying to confirm seats on the flights, but the airlines, (United, American and British Airways) will not do so until the tickets are “issued”. Any advice?

  • Kate

    Waiting is hard. So very hard! HAL is being responsible. That is good. I still am longingly looking at my clothes I had prepared for Alaska. I am not packing away yet! Fingers crossed. I was hoping to do a longer cruise after Alaska… 2020 would have been my second summer as onboard naturalist after many years sailing in HAL assisting trip organizers with groups. I will wait for HAL to say all aboard knowing the quality of service and commitment to passengers having a great vacation.

  • Julie

    Hi Tom, it’s best if you call the FlightEase department to get the most accurate answer: 1-800-628-4771.

  • Jim Harris

    Hi,
    My wife and I are booked on November 25, 2021 on the Volendam to the Caribbean for 14 nights (along with cousins from North Carolina). What are the odds that will happen?

    jim

  • Julie

    We are starting up cruising in Alaska this summer so we are hopeful for the Caribbean season.

  • Christopher

    Any idea when cruises out of Fort Lauderdale will be confirmed? Booked on 17 day South American on westerdam leaving Fort Lauderdale November

  • Gail Gregoire

    Hi! This is a general comment/question. We were on the 30 day Asia WESTERDAM cruise in Jan-Feb, 2020 that floated for 2 weeks and then ended in Cambodia due to Covid. The staff did a great job of taking care of us on board and in the hotel, despite the strange circumstances. The only thing we found frustration with was the lack of armless chairs onboard! We’re big people and most of the chairs didn’t fit us because they had arms. It was especially frustrating in the buffet because there were only a few chairs without arms that all the larger passengers seemed to fight for. Please add more chairs without arms in the buffet and dining room. Thank you

  • Jean Lewis

    I am booked to fly from New York to Amsterdam to go on the Rotterdam in September 19 2021 on a 7 day cruise to Norway
    Please tell me how is this looking to sail??
    Will mask be required? Will we be able to explore the cities and excursions freely?

  • Paul Henton

    Have the 2022 Antarctic cruises been affected yet as we go early January

  • Julie

    Thank you for the comment, Gail. We will pass this along to the appropriate team for consideration.

  • Julie

    Not at this time.

  • Julie

    We are still working through mask regulations and the shoreside experience.

  • estella Traver

    we are booked for a Southern Carribean cruise out of Fort Lauderdale in November, do you for see an issue?

  • Kitchen - Sandra

    will holland know by september if the 74 days cruise 1-4-2022 is a go. will they be using masks. hope not.

  • Tess Arzadon

    Hello we are booked to sail on Jan 20 to February 3 to Australia – New Zealand I have been emailing but no one is responding to my queries we did put a deposit with promised on board credits and full.payment will be on October 20 21 will we be receiving updates on our personal emails
    Thanks Tess A from new jersey USA

  • Julie

    Hi Tess, we are sorry no one has been in touch. We are asking someone to reach out.

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