Skip To Content
- Blog -
Topic Search

HAL Australia is Officially Open!

Holland America Line officially opened its new Australian office in North Sydney today. The office is located inside the Carnival Australia building and is led by Director of Sales Tony Archbold. HAL Australia will focus on and cater to veteran and new cruisers alike in the Land Down Under! On August 31, several of Australia’s leading cruise and travel trade media came together for cocktails and canapés to celebrate the opening. The group was welcomed by Archbold and CEO of Carnival Australia, Ann Sherry. Enjoy these photos from the event!

 CEO of Carnival Australia Ann Sherry and HAL Australia Director of Sales Tony Archbold.

CEO of Carnival Australia Ann Sherry and HAL Australia Director of Sales Tony Archbold.

Media in attendance, from left: August Caroline Gladstone (Australian Cruise Passenger), Sally Macmillan (Australian Cruise Passenger), Carolyn Lockhart (Mindfood) and  Philip Engelberts (PEPR Publicity).

Media in attendance, from left: August Caroline Gladstone (Australian Cruise Passenger), Sally Macmillan (Australian Cruise Passenger), Carolyn Lockhart (Mindfood) and Philip Engelberts (PEPR Publicity).

From left: HAL's Emily Brett, Ann Sherry-Carnival Australia, Sheree Sleigh and Aniela Richards.

From left: HAL's Emily Brett, Ann Sherry-Carnival Australia, Sheree Sleigh and Aniela Richards.

From left: Robert Manuel (e-travel Blackboard), HAL's Sheree Sleigh, Aniela Richards and Emily Brett.

From left: Robert Manuel (e-travel Blackboard), HAL's Sheree Sleigh, Aniela Richards and Emily Brett.

From left: Rod Eime (Australian Cruise Passenger), Natasha Granath (PEPR Publicity) and Tony Delroy (ABC Radio).

From left: Rod Eime (Australian Cruise Passenger), Natasha Granath (PEPR Publicity) and Tony Delroy (ABC Radio).

From left: Ros Hunter (ICCA) Bruce Piper (Travel Daily), Julie Donaldson (ICCA) and Carnival Australia CEO Ann Sherry.

From left: Ros Hunter (ICCA) Bruce Piper (Travel Daily), Julie Donaldson-(ICCA) and Carnival Australia CEO Ann Sherry.

22 Comments
  • Ben van Zeijl

    Congratulation from the home port of Rotterdam.

  • Tanya Lindin

    Congratulations!! Its my home city of Sydney 🙂

  • Noel & Pat Bell Australia

    Congratulations Holland America

    As loyal passengers and Australians, we both welcome the opening of your office in Australia.
    May we have many happy sailings together.

    Noel & Pat Bell
    (soon to be Mariner 4 stars)

  • Gerard Mapstone

    We are sailing on MS Nordam again for the third time and wondered if we can obtain any discounts. I turn 70 on the first night of the cruise on January 4th 2019. I am a military veteran of two tours of Vietnam, Middle East, Malaysia, Sinai and Irianjaya and am keen to access any discounts for veterans.

    Thank you,

    Gerard Mapstone OAM JP

  • Julie

    Hi Gerard, please contact Holland America Line reservations or your travel agent for assistance: 855-932-1711. Thank you for your service.

  • Alan Spouse

    I am booked on the Noordam 07/12/2018 Sydney booking number WWGGK7K I have filled all the details required and have baggage labels but can not go to getting the boarding pass for my self and wife
    Alan Spouse

  • Al Rankin

    Hi,

    I am wondering if Cruises booked from New Zealand incur the additional “tipping fee” on a daily basis.

    Here, it is not a standard compulsory practice to tip, and for that reason, am a little reticent to attempt a voyage with yourselves.

    I have taken previous cruises with both P&O and Princess where they did not include the additional tip.

    However, I do tip when deserved and for that reason am a little adamant go with Holland America Line who state that a daily tip will be added on to the cruisers bill!

    Your response is eagerly awaited

    Al

  • Julie

    Please contact reservations. Here is the contact information for the Australia office:
    Reservations AGENTS Phone: 1300 987 321
    Reservations DIRECTS Phone: 1300 987 322
    Toll # DIRECT – calling from the US: +612 9034 6251

  • Julie

    Hi Al, while we do include the daily tip, it can be removed and you can tip at your discretion. Please feel free to contact reservations in Australia to further discuss: Reservations DIRECTS Phone: 1300 987 322

  • Les Libbesson

    I have booked and paid for the 17 December Antarctic cruise from San Antonio. I will fly in to Santiago 0 16 December.

    Does HAL arrange any airport to shipside for this trip?

    My contact is 0412337078

    Thank you

  • Julie

    Hi Les, please contact Reservations for transfer assistance: 855-932-1711

  • Hermanus Allard

    Hi there We are looking at a cruise to New Zealand on the Noordam leaving on the 24th of February from Sydney to Auckland . Can you tell me if there is any on board credit or other deals that come with the cruise. We are looking at a balcony suite and are both mariners.
    My mariners number is 033766114 Thank you

  • Julie

    Hi! Specials in Australia differ from the U.S. so you’ll need to contact the local office: Reservations DIRECTS Phone: 1300 987 322; Toll # DIRECT – calling from the US: +612 9034 6251; EMAIL: General Enquiries: generalenquiries@hollandamerica.com.au

  • Donna Williams

    we now have our allocated stateroom number ..and filled out our online checkin some time ago Booking number WGHPDL Cruise number CR3443713 departing December 7th for PNG cruise from Sydney.can you please advise us of our boarding time at White Bay?
    Thank you
    Cheers
    Donna & Brian

  • Eileen Smith

    Hi we are booked on Massdam 26th January 2019 out of Singapore just looking for alcohol prices on board but cant find any , do you have a price list, my husband only drinks beer and its really a waste of a drinks package but as far as I can gather both of us have to buy the package is this correct, also are prices on board in US for everything.
    Thanks for any help

  • Julie

    Hi Eileen, we don’t have a price list at the blog, but you do not have to buy the package. You can buy individual beverages. Please call reservations for pricing on individual drinks: 1-855-932-1711.

  • Al Rankin

    Could you please advise the E Mail address for your Australian Office?

  • Julie

    Here you go: generalenquiries@hollandamerica.com.au

  • Stan

    Is it better to book through Sydney Australia or an American travel agency for a better deal. have done four cruises already with H.A.L.

  • Stan

    Am looking to doing 20th Nov 2019 m.s. Rotterdam through the Panama Canal with my wife both in our seventies already done four sailings. Where do I get the best deal?

  • Julie

    If you are Australian, you should work with the local office or a local travel agent.

  • Julie

    Hi Stan, please call your travel agent or Holland America Line reservations to see what’s on offer at the moment: 855-932-1711. Best!

Leave a Reply

Your email address will not be published. Required fields are marked *

*