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Holland America Line Pauses All Alaska Cruises Sailing Roundtrip from Seattle Scheduled to Depart in June 2021

Holland America Line has announced it is extending its pause of cruise operations to now include all June 2021 roundtrip sailings to Alaska from Seattle, Washington. This includes six cruises on Eurodam and Oosterdam with a call at Victoria, British Columbia, Canada.

At this time, Alaska cruises sailing roundtrip from Seattle departing in July and onward have not been canceled. Following the earlier Canadian Transport Ministry Interim Order that closed Canadian ports to passenger vessels, discussions continue with Canadian and United States government authorities to try to preserve remaining Seattle Alaska sailings. Holland America Line previously announced the cancellation of all 2021 Alaska cruises to or from Vancouver, British Columbia, Canada.

“We continue to stay actively engaged in dialogue with authorities in Canada and the United States to understand what cruise opportunities may still exist in Alaska, knowing how important this market is not only to our brand, but to the communities and individuals who depend on our business,” said Gus Antorcha, president of Holland America Line. “We share with our guests the disappointment of canceling these voyages, and we remain hopeful that we can operate some of the Alaska cruise season.”

All Guests Will be Moved to a Comparable Alaska Cruise in 2022
Guests currently booked on the canceled roundtrip Seattle-Alaska June departures will automatically be moved to an equivalent cruise in 2022 at the 2021 fare – with all cash and Future Cruise Credit funds moved to the new booking.

Once a new booking confirmation is received, if guests decide not to accept the 2022 cruise booking, they will have the option to decline the booking and receive an FCC of 110% of any cash paid. Guests will also be able to request a full refund of all monies paid to Holland America Line.

The minimum FCC is $25 and will be valid for sailings departing through Dec. 31, 2022, and will be moved to the guest loyalty account. Non–cruise fare purchases (shore excursions, airfare, gifts, dining and spa) will be transferred to a new booking or automatically refunded via the method of payment used to purchase the goods or services.

Other booking and cancellation conditions and policies may apply if the cruise was not booked through Holland America Line.

5 Comments
  • Steven

    Please see your April 14 2020 Blog Post for reference. I had an Alaska Cruise booked for Summer 2020 that was subsequently cancelled by HAL. Per the Option 1 referenced in that post, I stayed with HAL and received in my Mariner Account both FCCs (125% of payment) and OBCs valued at $250 pp for each cruise I had previously signed up for but were cancelled. I then rebooked an Alaska Cruise for Summer 2021 that was cancelled this February. So I was not able to use those OBCs … through no fault of my own.

    Per that Option 1, my FCC’s and OBC’s could be applied to “any” cruise. However, I am trying to book a replacement and I am NOT being credited back my “choose any cruise” OBCs even though my subsequent cruise was also cancelled. If I hadn’t picked a cruise, now cancelled, I would still have my OBCs in my account for use. Instead, it appears I am being penalized for picking a now cancelled cruise. Please explain why HAL is now not honoring the OBCs they provided to me for staying with HAL for a any cruise that is still scheduled to depart before December 31, 2021. This seems very unfair, not good business, and contrary to the April 2020 cancellation offer.

    Steven

  • Chris Pace

    I am trying to put together a Suprise Holland America Cruise for my wife (Diane) and I, for our 25th Wedding Anniversary on June 29th. We have sailed with Holland America from Seattle to Alaska Cruise about 20 years ago with our Best Friend’s. We so Enjoyed this Cruise and I want to set up another Cruise for Her. We are both Retired now but on Fixed Incomes. I am now Disabled so we are on a Limited Income. If at all possible, I would love to Bless Diane, my wife with a Balcony Room. If my Memory serves me correctly, I believe the best time to go is the 1st or 2nd week of September. Is this Correct or should I Book the Cruise earlier & which Ship? Thank you so much for all your help and advice. Sincerely, Chris Pace.

  • Chris Pace

    I sent you a Comment above about sending my wife and I on a Holland America Cruise this Summer of 2021. Its a Suprise for my wife, for our 25th Wedding Anniversary which is June 29th. I am now Disabled but I can still walk with a Cane, and on a Limited Income. Is it possible to Bless her with a Balcony Room and which Ship. 20 years ago my wife and I with our best friends Cruised with Holland America on the I think the Ousterdam. It’s been a while. Can I get Special Pricing for this next Cruise. Thank You, Holland America Cruise Lines so much. Sincerely. Chris Pace.

  • Julie

    Hi Chris, what a lovely gesture for your wife. Please visit our Cruise Deals page to see what cruises have special pricing or packages at this time. We hope to welcome you on board in the future! https://www.hollandamerica.com/en_US/deals.html

  • Julie

    Hi Steven, we apologize for this situation. We have passed along your comment to the appropriate team member, as we do not have any booking access at the blog to see what’s going on. We’ve asked someone to reach out. In the meantime, could you please email your booking details to socialmedia@hollandamerica.com. Thank you.

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