This morning we train the staff at the Klondike Inn in Whitehorse. The Klondike Inn is another of our seasonal properties. The demand for hotel rooms in-season is too strong for us just to operate one hotel, so we have the Klondike Inn to assist with the care of our land tour guests. Since they haven’t opened yet, we stayed at the Westmark Whitehorse.
The Klondike Inn offers a small inn feel in an equally quaint setting. The comfortable lobby features a model of a White Pass and Yukon Railroad train and the bar is named for the stern-wheeler ships that once plied the Yukon river. The hotel features two restaurants: one for breakfast and the other for lunch and dinner. The latter features a not-often-found in the Yukon southwest-style of décor to celebrate “Arizona Charlie,” a gold prospector.
It can be hard for a seasonal property to source and hire a staff just for the season, and so the staff comes from all over Canada. Many are in hotel management programs in college. The rest of the staff is made up of local people who come back year after year. Sometimes for many years.
The staff of the KI were wonderful and very open and receptive to our presentations. I could tell that they were energized and anxious to start the season. One of the benefits of being seasonal is that the staff often comes in with a fresh, energetic attitude ready to “rock.”
After a great day of training, it’s back to the Westmark Whitehorse. It’s a day off tomorrow!
Anthony, a crew purser, is on a special assignment for Westmark Hotels, a Holland America Line company. Questions about Alaska, the Yukon or Westmark? E-mail Anthony at firstname.lastname@example.org.