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Club HAL and High Score! Update

Club HAL and High Score! Update

The Kid’s Club/Club HAL is not going away on Holland America Line.

On Oosterdam only, we recently launched a new venue called High Score!, featuring a variety of popular arcade and table games. Regular hours during the day are for kids ages 7+ and family time is offered in the evening, with separate time slots. Times for each are published in the daily program and monitored by our staff.

High Score Skeep Ball

Kids play Skee-Ball at High Score! on Oosterdam.

Due to the high demand for family use of High Score! on Oosterdam’s recent Thanksgiving cruise, family hours were extended and supervised check-in was not available for ages 7 -12. We are pleased that many families were able to enjoy time together in this new venue over the holiday, but do understand that several guests were disappointed. We apologize for any disappointment this may have caused.

The Kid’s Club offers “check-in” supervised programming for each age group 3-6 and 7-12 for several hours a day, and again each evening from 7 p.m. – 10 p.m.

As always, we value guest feedback, particularly with new offerings. Many guests are enjoying High Score! on Oosterdam and the opportunity to spend dedicated family time in the venue. We will continue to monitor guest comments.

Nieuw Amsterdam is the only other ship scheduled to receive High Score in 2020, but will also still retain the Kid’s Club program.

Comments

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6 Comments

  1. Melinda Roehl December 7, 2019 at 4:26 pm - Reply

    What a great idea!!

  2. Penny C Schoenfeld December 7, 2019 at 6:43 pm - Reply

    Thank you for explaining and clearing up the confusion. Club HAL and High Score do not directly affect me but I was wonder what all the upset was about.

  3. Anke Tracey December 8, 2019 at 9:20 am - Reply

    I’m glad to see that you’re offering more for kids, and would also like to see a playroom for kids under 3 where parents wolf accompany the kids. Even if it’s just for your holiday cruises – maybe temporarily convert a space. I am a 4-star Mariner. My parents were 5+ star Mariner. I now have 2 grand babies with one on the way, and now am looking at other cruise lines for our Christmas cruises.

  4. Kristin August 30, 2022 at 10:32 am - Reply

    Hello! We are considering a 12 night cruise on the Oosterdam in August 2023 with our daughters who will be ages 7 and 9 at the time. This would be our first time sailing Holland America! Will you please confirm that Club HAL will offer supervised/interactive programming for those age groups?

  5. Kristin August 30, 2022 at 12:42 pm - Reply

    Thank you so much for the prompt reply and information, Julie! That sounds fabulous!

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