Martini Service

SERVICE

Overview


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On Holland America Line cruises, your every wish is our pleasure to fulfill


Always at the heart of the Holland America cruise experience is our warm and award-winning style of service that is never in the way and never out of reach. We sail with nearly one crew member for every two guests, providing the intuitive, gracious service that has long defined classic cruising. Our extensive onboard services, from special dining requests to full service laundry and dry cleaning services, are designed with your comfort and convenience in mind. Our specially trained crew takes pride in anticipating and fulfilling your every wish. From our waiters and bartenders to our chefs and wine experts, our spa technicians and fitness instructors to our officers and housekeeping staff, everyone is dedicated to providing you with the gracious and personalized service that will make your cruise vacation memorable. On board the ships of Holland America Line you'll discover a cruise experience that is modern, fresh and appealing — in an ambiance that is timeless and refined.

SERVICE

Accolades


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We are proud to share some of the organizations and publications which have honored us with awards and accolades.



#1 Preferred Cruise Line


Portrait of Affluent Travelers™ survey; Yesawich, Pepperdine, Brown & Russell

Consistently Among the Highest-rated Cruise Lines


Condé Nast Traveler Readers' Choice Awards
Travel + Leisure World's Best Awards

Highest-Rated Premium Cruise Line


Condé Nast Traveller UK Readers’ Travel Awards

International Five Star Diamond Award


The American Academy of Hospitality Sciences

High Deluxe Five-Star-Plus Rating


World Ocean & Cruise Liner Society

Best Overall Cruise Value (19 consecutive years)


World Ocean & Cruise Liner Society, Ocean & Cruise News

Best Alaska Itineraries, Best Northern Europe Itineraries, Best Central/South America Itineraries (including Panama Canal), Best Canada/New England Itineraries, Best Shore Excursions, Best Private Island (Half Moon Cay), Best Eco-Friendly Cruise Line, Best Medical Facilities and Best Overall Facilities for Physically Challenged Passengers


Porthole Cruise Magazine Readers' Choice Awards

Best Medium-Sized Ship for Nieuw Amsterdam, Best Private Island for Half Moon Cay, Best Alaska Itineraries, Best Central America Itineraries (including the Panama Canal), Best Canada/New England Itineraries, Best Shore Excursions, Best Computer Facilities, Best Medical Facilities and Best Facilities for Physically Challenged Passengers


Cruise Critic US Editors’ Picks Awards

Best for Aspiring Chefs – Culinary Arts Center Program


Cruise Critic UK Editors’ Picks Awards

Among the Best Cruise Ship Spas


SpaFinder Readers’ Choice Awards

Best Private Island in the Cruise Industry (seven consecutive years), Best Alternative Restaurant: Pinnacle Grill


Porthole Cruise Magazine Editor-in-Chief Award

Green Planet Award


Kuoni Switzerland for outstanding environmental standards

Best Cruise Line, Europe


Travel Weekly, Readers' Choice Awards

Gold Medal: Best Premium Ship Restaurant Design: Pinnacle Grill


Gold Medal: Best Eco-Friendly “Green” Cruise Ship: ms Zuiderdam


Silver Medal: Best Premium Cruise Ship: ms Rotterdam


Travel Weekly, Magellan Awards

Best CruiseTour Program


TravelAge West Magazine, WAVE Awards

Responsible Tourism Award


Virgin Holidays

Marine Environmental Business of the Year, 2010


Port of Seattle

Best Cruise Operator - International, 2010


National Travel Industry Awards
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