On Holland America Line cruises, your every wish is our pleasure to fulfill
Always at the heart of the Holland America cruise experience is our warm and award-winning style of service that is never in the way and never out of reach. We sail with nearly one crew member for every two guests, providing the intuitive, gracious service that has long defined classic cruising. Our extensive onboard services, from special dining requests to full service laundry and dry cleaning services, are designed with your comfort and convenience in mind. Our specially trained crew takes pride in anticipating and fulfilling your every wish. From our waiters and bartenders to our chefs and wine experts, our spa technicians and fitness instructors to our officers and housekeeping staff, everyone is dedicated to providing you with the gracious and personalized service that will make your cruise vacation memorable. On board the ships of Holland America Line you'll discover a cruise experience that is modern, fresh and appealing — in an ambiance that is timeless and refined.
We are proud to share some of the organizations and publications which have honored us with awards and accolades.
#1 Preferred Cruise Line
Portrait of Affluent Travelers™ survey; Yesawich, Pepperdine, Brown & Russell
Consistently Among the Highest-rated Cruise Lines
Condé Nast Traveler Readers' Choice Awards
Travel + Leisure World's Best Awards
Highest-Rated Premium Cruise Line
Condé Nast Traveller UK Readers’ Travel Awards
International Five Star Diamond Award
The American Academy of Hospitality Sciences
High Deluxe Five-Star-Plus Rating
World Ocean & Cruise Liner Society
Best Overall Cruise Value (20 consecutive years)
World Ocean & Cruise Liner Society,
Ocean & Cruise News
Best Private Island - Half Moon Cay (12 years), Best Alaska Itineraries, Best Central America Itineraries, Best Canada/New England Itineraries, Best Shore Excursions, Best Computer Facilities, Best Medical Facilities, Best Overall Facilities for Physically Challenged Passengers
Porthole Cruise MagazineReaders' Choice Awards
Best Cruise Line Chef: Master Chef Rudi Sodamin, Best Onboard Art Collection
Porthole Cruise Magazine Editor-in-Chief Award
Best Shore Excursions
Cruise Critic Editors’ Picks Awards (US)
#1 Best Alaska Cruises, #1 Best Cruises from West Coast, #1 Best Cabins for ms Amsterdam; #1 Embarkation for ms Ryndam (mid-sized ships)
2012 Cruise Critic Cruiser's Choice Awards (US)
Best Cabins
Cruise CriticEditors’ Picks Awards (UK)
#1 Fitness for Volendam; (mid-sized ships)
2012 Cruise Critic Cruiser's Choice Awards (UK)
Among the Best Cruise Ship Spas
SpaFinder Readers’ Choice Awards
Green Planet Award
Kuoni Switzerland for outstanding environmental standards
Gold Medal: Mariner Society for Loyalty Program, An Evening at Le Cirque in the Pinnacle Grill for Restaurant Design
Silver Medal: Best Premium Ship: ms Maasdam
Travel Weekly, Magellan Awards
Sustainable Tourism Award, January 2013
Sustainable Tourism Award, January 2013
Ocean Stewardship and Sustainability Award, 2013
Alaska SeaLife Center
Responsible Tourism Award, 2008
Virgin Holidays
Marine Environmental Business of the Year, 2010
Port of Seattle
Best Cruise Operator, International
Australian Federation of Travel Agents
Gold Rear Admiral William M. Benkert Environmental Protection Award, 2012, 2010
US Coast Guard
North Star Award for Excellence in Tourism
Govenor of Alaska
Most Ethical Companies List
Ethic Inside Certification from Ethisphere Institute
World's Leading Green Cruise Line, 2010
World Travel Awards
Blue Circle Award, 2010
Port of Vancouver
Green Gateway, 2012
Port of Seattle
