Shore Excursions
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We have a wide variety of shore excursions to fit your lifestyle, ranging from easygoing activities to high adventure. Each of our tours provides the highest level of quality, safety, convenience and value. Once you have booked your cruise, you can easily book your shore excursions online; we recommend booking early for the best selection. Here are some of our specialty offerings, available in addition to our many fine shore excursions:
- Award-winning Medallion excursions provide in-depth perspective and access to events and sights not otherwise available.
- Signature Collection tours offer the unique opportunity to customize your time ashore with a private car, driver and English-speaking guide.
Use our search tool below to discover shore excursions that may be available based on the port you visit. For cruise itinerary specific shore excursion availability, please use the Find Cruises area to look for a specific cruise, and you will find a specialized shore excursion ebrochure available on the Cruise Details page which shows real-time availability and pricing for specific shore excursions available in each port. This is one of the best tools available for planning shore excursions.
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Half Moon Cay, Bahamas |
Aqua Trax Adventure
Experience Half Moon Cay from the natural inner saltwater
lagoon on a guided personal watercraft adventure! After a short tram ride, you'll arrive at the safety briefing area and have time to get used to your personal sit-on watercraft. Depart single file with a lead guide and a guide bringing up the rear. Traveling along the picturesque shoreline of the island you'll navigate around the natural r...
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Butler Service Upgrade Package for Private Cabana
This special service upgrade is available to those guests who have purchased a Half Moon Cay Private Cabana Package (guests who are waitlisted for a Private Cabana should not purchase this upgrade until they have cleared the waitlist and secured a confirmed Private Cabana booking).
The Butler Service Upgrade Package includes:
- Unlimited beverages that are available from the various bars on H...
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Clamshell Sunshade Rental
Enjoy your own shady spot on the beach! Clamshells cover two lounge chairs.
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Deep-Sea Fishing
Try snagging “the big one,” as you fish the waters of Half Moon Cay in search of wahoo, snapper and grouper, assisted by the crew. Fishing is catch-and-release. All equipment provided.
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Eco Lagoon Cruise
Board boat with glass-bottom viewers and cross the lagoon, as
you learn about Half Moon Cay and the Bahamas' history,
culture, flora and fauna. Stingrays, nurse sharks, lemon sharks,
bone fish, conch, sea urchins and assorted marine life are raised
here. Half Moon Cay is also an official sanctuary for birdwatching.
Through the boat's glass floor, discover a series of living
reefs, where fish, cora...
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Eco Lagoon Kayak Adventure
Join an island guide on a kayak adventure on Bone Fish Lagoon. The lagoon comprises over 1,400 square acres of protected habitat and is home to numerous species of flora ranging from red mangroves to the ornamental silver buttonwood tree. Wear your swimsuit, a hat and sunscreen.
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Extra Person Surcharge for Butler Package Upgrade
The Butler Service Upgrade Package price is applicable for up to 4 guests. Additional guests in a Private Cabana with a Butler Service Upgrade Package must each book an "Extra Person Surcharge for Butler Package Upgrade" tour. There is no charge for children 2 and under.
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Extra Person Surcharge for Private Cabana Package
The Private Cabana Package price is applicable for up to 4 guests. Additional guests in a Private Cabana must each book an "Extra Person Surcharge for Private Cabana Package" tour. There is no charge for children 2 and under.
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Extra Person Surcharge for Private Oasis - Palm Package
The Private Oasis at Half Moon Cay Palm Package price is applicable for up to 12 guests. Additional guests in the Private Oasis with Palm Package must each book an "Extra Person Surcharge for the Private Oasis at Half Moon Cay" tour. There is no charge for children 2 and under. The maximum number of guests allowed in the Private Oasis is 25. Guests should not book the extra person surcharge fo...
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Extra Person Surcharge for Royal Palm Package Upgrade
The Royal Palm Package Upgrade price is applicable for up to 12 guests. Additional guests in the Royal Palm Package Upgrade must each book an "Extra Person Surcharge for Royal Palm Package Upgrade" tour. There is no charge for children 2 and under. The maximum number of guests allowed in the Royal Palm Package Upgrade is 25. Guests should not book the "Extra Person Surcharge for Royal Palm Package...
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Extra Person Surcharge for Ultimate Oasis Package Upgrade
The Ultimate Oasis Package Upgrade price is applicable for up to 12 guests. Additional guests in the Ultimate Oasis Package Upgrade must each book an "Extra Person Surcharge for Ultimate Oasis Package Upgrade" tour. There is no charge for children 2 and under. The maximum number of guests allowed in the Ultimate Oasis Package Upgrade is 25. Guests should not book the "Extra Person Surcharge for Ul...
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Glass-Bottom Boat
Explore the undersea world without getting wet on a glass- bottom boat. The crystal-clear waters provide great visibility, and ideal opportunity to appreciate the unique coral formations and colorful tropical fish that abound in this unspoiled environment.
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Guided Tour by Bicycle - Child's Bike
Explore the island retreat on smooth, newly-resurfaced roads,
pedaling from the oceanfront water sports rental center along
Half Moon Beach to Bone Fish Lagoon. Your guide leads you to
locations of historic significance and describes the history of the
early inhabitants to the present day. The guide also identifies the
flora and fauna on the island, pointing out plants used for
medicinal purposes ...
more info
Guided Tour by Bicycle - Men's Bike
Explore the island retreat on smooth, newly-resurfaced roads,
pedaling from the oceanfront water sports rental center along
Half Moon Beach to Bone Fish Lagoon. Your guide leads you to
locations of historic significance and describes the history of the
early inhabitants to the present day. The guide also identifies the
flora and fauna on the island, pointing out plants used for
medicinal purposes ...
more info
Guided Tour by Bicycle - Women's Bike
Explore the island retreat on smooth, newly-resurfaced roads,
pedaling from the oceanfront water sports rental center along
Half Moon Beach to Bone Fish Lagoon. Your guide leads you to
locations of historic significance and describes the history of the
early inhabitants to the present day. The guide also identifies the
flora and fauna on the island, pointing out plants used for
medicinal purposes ...
more info
Historic Nature Walk
Join an island guide for an informative and moderately paced 1½-mile walk on a sandy path through this tropical paradise, viewing tropical palms, sea grape trees, curly-tailed lizards and bananaquit birds. Your guide tells tales of Bahamian history, beginning with the island’s first visitors, piracy, slavery and the present-day. You will also stop at some small historical ruins.
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Hobie Catamarans
Sail s hobie-cat on Half Moon Cay's beach with breezes to push you along the clear water below! Instructions is provided. All participates must wear a life vest.
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Horseback Riding by Land & Sea
Saddle up for the experience of a lifetime! After a short tram ride
to the corral you'll receive an orientation before setting out on a
ride along winding trails up to the highest point on the island for
a panoramic view of Half Moon Cay and the surrounding islands
before you continue along the bay, back to the corral. Enjoy a
refreshment as your horse is "dressed" for swimming in a special
saddle...
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Parasailing
Don a "parachute" and take off from behind a speed boat as the wind catches your chute, lifting you into the sky. A platform is attached to the boat for a dry landing. Life vest provided.
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Private Cabana Package - Blue
Enjoy the ultimate in luxury during your stay on Half Moon Cay with the use of your own private cabana. Board the first tender ashore, or have priority tender use, to maximize your time by being the first guests to arrive. For your comfort, you will find your cabana outfitted with a refrigerator, ceiling fan, air conditioner, table and chairs inside, and deck chairs and a misting shower on the p...
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Private Cabana Package - Eggshell
Enjoy the ultimate in luxury during your stay on Half Moon Cay with the use of your own private cabana. Board the first tender ashore, or have priority tender use, to maximize your time by being the first guests to arrive. For your comfort, you will find your cabana outfitted with a refrigerator, ceiling fan, air conditioner, table and chairs inside, and deck chairs and a misting shower on the p...
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Private Cabana Package - Gray
Enjoy the ultimate in luxury during your stay on Half Moon Cay with the use of your own private cabana. Board the first tender ashore, or have priority tender use, to maximize your time by being the first guests to arrive. For your comfort, you will find your cabana outfitted with a refrigerator, ceiling fan, air conditioner, table and chairs inside, and deck chairs and a misting shower on the p...
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Private Cabana Package - Green
Enjoy the ultimate in luxury during your stay on Half Moon Cay with the use of your own private cabana. Board the first tender ashore, or have priority tender use, to maximize your time by being the first guests to arrive. For your comfort, you will find your cabana outfitted with a refrigerator, ceiling fan, air conditioner, table and chairs inside, and deck chairs and a misting shower on the p...
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Private Cabana Package - Orange
Enjoy the ultimate in luxury during your stay on Half Moon Cay with the use of your own private cabana. Board the first tender ashore, or have priority tender use, to maximize your time by being the first guests to arrive. For your comfort, you will find your cabana outfitted with a refrigerator, ceiling fan, air conditioner, table and chairs inside, and deck chairs and a misting shower on the p...
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Private Cabana Package - Peach
Enjoy the ultimate in luxury during your stay on Half Moon Cay with the use of your own private cabana. Board the first tender ashore, or have priority tender use, to maximize your time by being the first guests to arrive. For your comfort, you will find your cabana outfitted with a refrigerator, ceiling fan, air conditioner, table and chairs inside, and deck chairs and a misting shower on the p...
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Private Cabana Package - Pink
Enjoy the ultimate in luxury during your stay on Half Moon Cay with the use of your own private cabana. Board the first tender ashore, or have priority tender use, to maximize your time by being the first guests to arrive. For your comfort, you will find your cabana outfitted with a refrigerator, ceiling fan, air conditioner, table and chairs inside, and deck chairs and a misting shower on the p...
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Private Cabana Package - Purple
Enjoy the ultimate in luxury during your stay on Half Moon Cay with the use of your own private cabana. Board the first tender ashore, or have priority tender use, to maximize your time by being the first guests to arrive. For your comfort, you will find your cabana outfitted with a refrigerator, ceiling fan, air conditioner, table and chairs inside, and deck chairs and a misting shower on the p...
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Private Cabana Package - Red
Enjoy the ultimate in luxury during your stay on Half Moon Cay with the use of your own private cabana. Board the first tender ashore, or have priority tender use, to maximize your time by being the first guests to arrive. For your comfort, you will find your cabana outfitted with a refrigerator, ceiling fan, air conditioner, table and chairs inside, and deck chairs and a misting shower on the p...
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Private Cabana Package - Sky Blue
Enjoy the ultimate in luxury during your stay on Half Moon Cay with the use of your own private cabana. Board the first tender ashore, or have priority tender use, to maximize your time by being the first guests to arrive. For your comfort, you will find your cabana outfitted with a refrigerator, ceiling fan, air conditioner, table and chairs inside, and deck chairs and a misting shower on the p...
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Private Cabana Package - Taupe
Enjoy the ultimate in luxury during your stay on Half Moon Cay with the use of your own private cabana. Board the first tender ashore, or have priority tender use, to maximize your time by being the first guests to arrive. For your comfort, you will find your cabana outfitted with a refrigerator, ceiling fan, air conditioner, table and chairs inside, and deck chairs and a misting shower on the p...
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Private Cabana Package - Terracotta
Enjoy the ultimate in luxury during your stay on Half Moon Cay with the use of your own private cabana. Board the first tender ashore, or have priority tender use, to maximize your time by being the first guests to arrive. For your comfort, you will find your cabana outfitted with a refrigerator, ceiling fan, air conditioner, table and chairs inside, and deck chairs and a misting shower on the p...
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Private Cabana Package - Turquoise
Enjoy the ultimate in luxury during your stay on Half Moon Cay with the use of your own private cabana. Board the first tender ashore, or have priority tender use, to maximize your time by being the first guests to arrive. For your comfort, you will find your cabana outfitted with a refrigerator, ceiling fan, air conditioner, table and chairs inside, and deck chairs and a misting shower on the p...
more info
Private Cabana Package - Violet
Enjoy the ultimate in luxury during your stay on Half Moon Cay with the use of your own private cabana. Board the first tender ashore, or have priority tender use, to maximize your time by being the first guests to arrive. For your comfort, you will find your cabana outfitted with a refrigerator, ceiling fan, air conditioner, table and chairs inside, and deck chairs and a misting shower on the p...
more info
Private Cabana Package - Yellow
Enjoy the ultimate in luxury during your stay on Half Moon Cay with the use of your own private cabana. Board the first tender ashore, or have priority tender use, to maximize your time by being the first guests to arrive. For your comfort, you will find your cabana outfitted with a refrigerator, ceiling fan, air conditioner, table and chairs inside, and deck chairs and a misting shower on the p...
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Private Oasis - Palm Package
The Private Oasis perches on a point, partially over water, so you can enjoy your private gathering in a luxurious setting, highlighted by an easy walkway into the warm turquoise waters. The Private Oasis offers a total of 1,620 square feet and includes a large covered deck and comfortable sun deck with eight-person hot tub. Features include an indoor teak dining table seating six people, outdoor ...
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Royal Palm Package Upgrade for Private Oasis - Palm Package
This special service upgrade is available to those guests who have purchased the Private Oasis - Palm Package (guests who are waitlisted for the Private Oasis - Palm Package should not purchase this upgrade until they have cleared the waitlist and secured the confirmed Private Oasis - Palm Package booking).
The Royal Palm Package Upgrade includes the services of a butler, personal chef, and life...
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Snorkel by Boat
Travel by boat to a site off the coast of Half Moon Cay tosnorkel from the boatside in limpid waters that teem with gloriouslycolored fish and coral. All snorkel equipment will be provided.
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Stingray Adventure
Enjoy an educational encounter with the southern stingrays that
make their home at Half Moon Cay. A short tram ride brings
you to Stingray Cove where you'll learn about the stingrays'
behaviors, habitat, feeding and breeding. After a safety briefing,
grab your snorkel gear and enter the wading area with your guide
to touch the rays' silky wings and feed these amazing creatures. A
safety net ensure...
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Ultimate Oasis Package Upgrade for Private Oasis - Palm Package
This special service upgrade is available to those guests who have purchased the Private Oasis - Palm Package (guests who are waitlisted for the Private Oasis - Palm Package should not purchase this upgrade until they have cleared the waitlist and secured the confirmed Private Oasis - Palm Package booking).
The Ultimate Oasis Package Upgrade includes an escorted transfer from the ship to the Pri...
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Shore Excursions eBrochures
Download Shore Excursions eBrochures
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 Eastern Caribbean 2009 - 2010 View Email |
 Grand Mediterranean 2010 View Email |
 Grand South America 2010 View Email |
 Grand World 2010 View Email |
 Panama Canal 2009 - 2010 View Email |
 Southern Caribbean 2009 - 2010 View Email |
 Western Caribbean 2009 - 2010 View Email |
Home Excursions
Home Excursions
Fresh Ketch
Guests who cruise in Alaska can relive the culinary experience of the Great Land with Fresh Ketch, an Alaskan seafood feast delivered at home for friends and family to enjoy. The innovative ‘home excursion’ brings a taste of Alaska home through a partnership with seafood specialists, Alaska Fresh Ketch.
Ketchikan-based Alaska Fresh Ketch serves up the ultimate in Alaskan souvenirs — wild Alaskan king salmon, halibut, smoked salmon and king crab. With two variations, the feast for six to eight people comes wrapped in a keepsake box decorated with local artwork and filled with menus, recipes, cooking tips, special cooking tools, place cards for your table and secret sauces. A souvenir memory book includes descriptions about the seafood, the local Alaskan fishing fleet and other facts about Alaska.
Available for purchase on ships in Alaska this year, it is also available online year-round at a website developed especially for Holland America Line: Fresh Ketch.
Terms & Conditions
Terms & Conditions
Online Reservations:
Excursions listed for a port may not be available for every cruise. The deadline for making online reservations is 5 days prior to sailing. Online requests made after the deadline cannot be fulfilled. All rates are quoted in U.S. funds. Prices are subject to change without notice and descriptions may vary slightly from the actual tour provided.
Timing of Payment
At time of booking, we will advise you whether or not your booking is confirmed or whether you have been waitlisted. Your credit card will be charged immediately for all confirmed reservations. Should space become available for a waitlisted shore excursion request, we will e-mail you at that time and either immediately charge your credit card if you have already given us your credit card information or ask you to provide us with that information for immediate charge processing. Bookings are subject to cancellation by us at any time prior to the credit card charge being accepted by your bank. In any event, please familiarize yourself with the shore excursion cancellation policy and the cancellation fees which may be assessed once a booking has been confirmed.
Cancellations and Refunds:
While no cancellation fee will be charged for bookings that are cancelled online, you need to keep in mind that online cancellations will not be accepted during the 5-day period prior to cruise departure. Instead, you will need to cancel once you board the ship. All onboard cancellations are subject to at least a 10% cancellation fee. If you cancel a Signature of Excellence shore excursion within 5 days of sailing, a 100% cancellation fee will apply since transportation and services will have already been arranged. If the onboard cancellation occurs after the cancellation deadline for the specific shore excursion, a 100% cancellation fee will apply. The ship's Shore Excursion Office will be able to advise you of the cancellation deadline applicable to each shore excursion. Passengers who wish to cancel should go the Shore Excursion Officer upon embarkation.
Crediting Policy:
In the case of online cancellations made by you (which cannot be made during the 5-day period prior to cruise departure) or cancellations made by us more than 5 days prior to cruise departure, we will issue a credit on the credit card that you used to pay for the booking. For all other cancellations (whether by you, Holland America Line or the shore excursion operator), a credit will not be given on your credit card. Instead, we will apply an ONBOARD CREDIT ONLY policy under which the refund (less any cancellation fee) will show up as a credit to the shipboard account of the person who was to take the shore excursion. If the credit is not fully utilized during the cruise, the balance will be paid to that passenger by the ship's Purser.
Guides, Services and Transportation:
In certain interesting but off-the-beaten-track places, professional guides and vehicles are at a premium. The best available are engaged. It is exceptional for drivers of public hire vehicles to speak any language but their own. It is not always possible to obtain air-conditioned buses or taxis in many ports. However, we do our utmost to engage the very best excursion packages for your touring pleasure. Passengers are cautioned not to leave anything behind while sightseeing, especially such items as cameras, coats and umbrellas, and are reminded that Holland America Line is not liable for any lost items or damage to any baggage or other property which occurs ashore, for any reason whatsoever. Passengers who leave during a tour for which transportation is included must thereafter provide for their own transportation and services at their own expense.
Self-Guided Excursions:
Passengers who do not join these prearranged shore excursions must rely on whatever transportation is available in each port. If you choose to devise your own excursion, it is suggested that you remind the driver or tour escort of the SHIP'S sailing time. Of course, the SHIP'S facilities are fully available to passengers while in port.
Know Your Limitations:
A shore excursion may not be suitable for everyone. Some shore excursions involve significant physical exertion or require special skills. For many shore excursions, we have tried to indicate what we know about this aspect of the excursion. Do not exceed your own physical limitations. Only you can judge your physical condition. If you have questions about the physical requirements or skills needed to participate in a shore excursion, please ask in advance.
Passengers with Disabilities:
Passengers with disabilities should inquire in advance whether a shore excursion will be able to accommodate their needs. In this regard, it is important to keep in mind that shore excursion operators are subject to the laws of their own country including with respect to accommodating the needs of passengers with disabilities. In most foreign countries, the laws are not as stringent as those in the United States.
Passengers Under 18 Years of Age:
Passengers under 18 years of age will not be able to participate in shore excursions unless accompanied by a parent or responsible adult over 21 years of age.
Conditions:
Shore excursions are "Non-Holland America Line Services" for the purposes of your Cruise Contract. Please refer to your Cruise Contract for a full statement of your rights and obligations as well as those of the Owner of the Ship, Holland America Line Inc. and certain other persons and entities with respect to Non-Holland America Line Services. In particular, please note that you are assuming the entire risk of utilizing Non-Holland America Line Services subject only to whatever terms or arrangements are made by you or on your behalf with the third party furnishing the Non-Holland America Line Services. Shore excursions are subject to cancellations or changes. Shore excursion operators reserve the right to deny participation to passengers based on such criteria as they may establish.
Although Holland America Line seeks to verify the accuracy of information on this web site, mistakes may occur. Consequently, Holland America Line reserves the right to refuse or rescind any booking which Holland America Line concludes was made on the basis of erroneous or incorrect information on this web site (such as typographical errors or other mistakes as to the specified pricing).
FAQs
Frequently Asked Questions
Q: How does the shore excursion request process work?
A: Many tours have limited availability, and booking your tours in advance reduces your chance of disappointment. All shore excursion bookings are processed on a first-come, first-served basis. Shore excursions may be prebooked and prepaid using the Shore Excursion Booking tool in advance of sailing. If tour details are not yet finalized, please check again closer to your departure date.
Q: Can I purchase my tours online?
A: Yes. Holland America Line accepts prepayment by credit card for shore excursions booked through the Shore Excursion Booking tool. We will send you an e-mail notification if space on waitlisted tours becomes available. At that time you will have 72 hours to return to the site and purchase the tour. All remaining waitlist requests will be forwarded directly to the ship for processing and confirmation, space permitting, once on board. Any optional land excursions that do not clear the waitlist before departure of your Alaska Cruisetour product should be booked locally with your tour escort or Gray Line of Alaska service representative.
Q: What if a tour is sold out?
A: If the tour you are interested in is sold out, you may add your name to our waitlist using the Shore Excursion Booking tool. If space becomes available, we will notify you by e-mail. You will then have 72 hours to return to the Shore Excursion Booking tool and complete your purchase. All remaining waitlist requests are forwarded to the ship before the cruise departs and are processed prior to onboard bookings. If space is available, tickets are delivered to your stateroom the day you embark. Any optional land excursions that do not clear the waitlist before departure of your Alaska Cruisetour product should be booked locally with your tour escort or Gray Line of Alaska service representative.
Q: Will you notify me if waitlisted tours become available?
A: Yes. We will notify you by e-mail if waitlisted tours become available. At that time, you will have 72 hours to return to the site and complete your purchase. If you choose to waitlist more than one guest on a tour, you will have the option to be notified only if enough spaces become available for all waitlisted guests.
Q:I am traveling on consecutive cruises. Can I prebook tours for all segments of my voyage?
A: Yes. Guests who are booked under separate booking numbers for separate segments of their voyage may prebook tours by making the requests under each booking number. If you are booked under a single booking number for multiple cruise segments, tours for both segments will be displayed.
Q: How can I confirm that the Shore Excursion Department has received my tour request?
A: The Shore Excursion Department cannot confirm receipt of shore excursion requests that are faxed or mailed to our office. The best way to confirm that your request has been received is to make your request online. Please note that the online request process is not complete until you receive your reference number. If you are unsure, return to the Shore Excursion Booking tool to view the "Your Tours" summary of your requests. If the summary does not reflect what you have requested, you may update it accordingly.
Q:What if I decide to cancel a tour?
A: In the case of online cancellations made by you (which cannot be made during the 5-day period prior to cruise departure) or cancellations made by us more than 5 days prior to cruise departure, we will issue a credit on the credit card that you used to pay for the booking. For all other cancellations (whether by you, Holland America Line or the shore excursion operator), a credit will not be issued on your card. Instead, we will apply an ONBOARD CREDIT ONLY policy under which the refund (less any cancellation fee) will show up as a credit on the shipboard account of the person who was to take the shore excursion. If the credit is not fully utilized during the cruise, the balance will be paid to that guest by the ship's Front Office. If you cancel a Signature of Excellence private car or minivan shore excursion within 5 days of sailing, a 100% cancellation fee will apply since transportation and services will have already been arranged. Optional excursions during the land portion of your Alaska cruisetour are non-refundable at 5 days prior to cruisetour departure.
Q: How do I cancel a tour online?
A:
- 1. On the Book Shore Excursions page, enter your booking number and last name, and click "Continue" to see your current tours.
- 2. Go to the day with the shore excursion you want to change and click "Make Changes."
- 3. To cancel the tour for individual guests, select "Cancel" in the drop-down menu next to each guest's name. To cancel the tour for all guests in the booking, click the "Cancel Tour for All Guests" button located next to the tour.
- 4. When finished, click "Update" to return to the Your Tours page.
- 5. Repeat this procedure for any excursion you wish to cancel. Then, proceed through the remaining screens, following the instructions until you receive your reference number.
Q: What if my stateroom changes?
A: If your stateroom changes, the onboard computer system will recognize this change in the ship's manifest and make the appropriate correction on board.
Q: I see a page that says "No Longer Accessible." Is something wrong?
A: No. To make sure all arrangements are made for your arrival, shore excursions can only be booked online up to 5 days prior to your departure. If you wish to make changes or purchase additional tours, please visit the Shore Excursion Desk once you board the ship.
Q: Does your site use pop-ups?
A:Yes. The Shore Excursion Booking tool uses pop-ups to display information related to your cruise, ports of call, tour descriptions, and transactions. If you are using pop-up blocking software, please turn it off while using the tool or place this site on your "approved" list. This will ensure you can access everything the site has to offer.
Q: Does Holland America Line offer children's prices?
A: Yes. Children's prices, where applicable, will be listed on the order form and in the individual shore excursions shown for each destination featured on the web site. These prices generally apply for children aged 12 and under. Children 13 and over will be charged full adult fare on tours. Lap children aged 2 and under may be allowed to accompany parents or guardians on some excursions at no charge. Generally, lap child rates are not available on flights, watercraft and modes of transportation other than motorcoaches and taxi vans. Children under 18 must be accompanied by a parent or responsible adult over 21. Please consult the onboard shore excursion staff for details.
Q: What if I have a question regarding a specific tour?
A: View the destinations pages of our web site for extensive details on specific shore excursions or contact customer support at 1-888-425-9376 (Monday - Friday, 6:00 am - 6:00 pm, and Saturday & Sunday 8:00am - 4:30pm Pacific Time).
Q: I have a disability. Which tours should I take?
A: A shore excursion tour may not be suitable for everyone. Some tours involve significant physical exertion or require special skills. For many tours, we have tried to indicate what we know about this aspect of the excursion. Do not exceed your own physical limitations. Only you can judge your physical condition. If you have questions about the physical requirements or skills needed to participate in a tour, please ask in advance. Guests with disabilities should inquire in advance whether a tour will be able to accommodate their needs. In this regard, it is important to keep in mind that tour operators are subject to the laws of their own country, including those regarding accommodation to the needs of guests with disabilities. In most countries, the laws are not as stringent as those in the United States.
Please visit the Shore Excursion desk on the first day of the cruise to review each of your selections with the shore excursion staff. The shore excursion staff on board is best suited to answer your specific questions and will have the most up-to-date information. We will waive the 10% cancellation fee for tours that you elect to cancel during your first 24 hours on board the ship if you do so because a disability makes them unsuitable for you.
Q: Can I travel with my friends or family?
A: The meeting places and times for each shore excursion are printed on your shore excursion voucher and in the shore excursion planning form. If you wish to travel with friends or family, please arrive at the designated meeting place together as a group. The shore excursion staff will allocate space in the same vehicle.
Q: How can I receive a shore excursion brochure?
A: Holland America Line produces over 30 shore excursion brochures each year. The brochure applicable to your cruise will be enclosed with your final documents. You can find the same information online at any time from our web site. Or, download an entire brochure.
Q: Are tours offered on the day we embark or disembark the ship?
A: In general, Holland America Line does not offer tours to guests prior to or on the day of embarkation. Please refer to your cruise brochure for pre-cruise tour options. Guests who are boarding the ship in Skagway from a land tour are eligible for participation in a limited number of Skagway shore excursions. Please visit the Shore Excursion Booking tool to view available options for your sailing.
Tours are available in many disembarkation ports. Please visit the Shore Excursion Booking tool to view available options for your sailing.
Q: The tour I am interested in appears on the screen, but there is no checkbox available to select the tour.
A: Please click on the tour's title to view the description. If the tour is no longer being offered, the description will have a note to this effect. If you are attempting to book your tour more than 60 days prior to sailing, the tour operator may not yet have provided departure and capacity information. Please check back closer to the departure date of your cruise. If you are booking less than 60 days prior to departure and there is no note in the tour description explaining that the tour is unavailable, please contact customer support at 1-888-425-9376 (Monday - Friday, 6:00 am - 6:00 pm, and Saturday & Sunday 8:00am - 4:30pm Pacific Time)).
Q: Where can I find information regarding transfers, immunizations, visas and identification requirements?
A: This information is provided in the Planning & Advice section of the web site.
Cruise With PurposeSM
Cruise With PurposeSM |
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Holland America Line is proud to introduce Cruise With PurposeSM, an innovative new program that enables our guests to contribute some of their vacation time to assisting with important projects on specially designed shore excursions. By combining a tour experience with a meaningful volunteer opportunity, both our guests and the community benefit.
Beginning in Alaska this summer, select tour operators, partnered with local non-profit organizations, will offer guests the chance to contribute some of their time to assisting with projects. These unique excursions build traditional tour content around volunteer and ‘citizen science’ opportunities provided by association with the non-profit partners.
Cruise With PurposeSMis being launched in Juneau, Alaska in the summer of 2009 with the Whales and Wilderness - Marine Scientist for a Day, operated by Holland America Line’s long time tour partner Gastineau Guiding.
This tour combines traditional whale watching with the chance to identify individual humpback whales by their unique tail ‘fingerprints’, record their behavior – and even their songs using an underwater microphone called a hydrophone. Participants will also collect water samples, trawl for plankton, and record ocean temperature readings. Since plankton is a significant indicator in predicting the success of Alaska’s salmon runs, this data will help manage this precious wild resource. All collected data and water samples are contributed to the body of research maintained by Alaska Sea Grant’s Marine Advisory Program.
The beach landing vessel will then stop at a secluded cove where guests turn into volunteer beachcombers lending a hand to the efforts of the Alaska Marine Conservation Alliance. A naturalist-guide provides interpretation on the flora and fauna as guests pick up non-native debris.
Click here for more information about this new Cruise With PurposeSM tour offering
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