Protection Plans
Cancellation Protection Plans
CPP Standard Plan
Our Standard Cancellation Protection Plan (CPP Standard Plan) will allow you, for any reason, to provide written cancellation up to 24 hours prior to scheduled cruise or cruisetour departure and receive a refund equal to 80% of the eligible amounts paid (90% if you purchased our CPP Platinum Plan). In addition, Holland America Line (HAL) automatically assumes an additional US$500 of liability for lost, damaged or delayed baggage of passengers who purchase the CPP Standard Plan still subject, however, to the limitations in our baggage policies. For example, we do not cover losses while baggage is in the custody of airlines. Please review our Baggage Policy.
The CPP Standard Plan is not insurance, is administered by Holland America Line Inc., and may not be available for purchase in some locations outside the U.S. and Canada; it provides no rights other than those explained above. For example, it does not protect double-triple-quad occupancy rates should one or more members of your party cancel, nor does it cover expenses or unused services due to trip interruption.
CPP Platinum Plan
Our Platinum Cancellation Protection Plan (CPP Platinum Plan) enables you to supplement the CPP Standard Plan with enhanced cancellation protection as well as insurance coverage and travel assistance services . For a nominal additional fee, you will receive:
- Pre-departure trip cancellation You may cancel for any reason prior to the scheduled cruise/cruisetour departure and receive reimbursement equal to 90% of the eligible amounts paid to Holland America Line.
- Trip Interruption protection Covers the unused arrangements of your travel and additional traveling expenses to return home, up to 150% of the cruise/cruisetour cost for covered reasons.
- Trip Delay coverage Provides reimbursement for reasonable additional accommodations and traveling expenses if your trip is delayed for covered reasons, up to US$500.
- Baggage protection The Platinum Plan provides an additional $1,000 in coverage if your baggage is lost, stolen, or damaged while it is in Holland America Line’s custody and an additional $500 coverage if your baggage is delayed by a common carrier.
- Emergency medical expense You will be reimbursed up to US$10,000 in covered medical services incurred during your trip for any illness or injury first occurring during your trip. In addition, necessary expenses of up to US$50,000 for emergency medical evacuations and repatriations are covered. These are benefits that Medicare and many private insurance plans may not offer, and they are highly recommended for foreign travel.
- 24-Hour emergency hotline assistance Provides around-the-clock help worldwide assistance for legal or medical referrals, lost travel documents, cash transfer or passport assistance.
There are no pre-existing condition limitations in the CPP Platinum Plan!
"IMPORTANT NOTE": This is a summary of coverage. Please refer to the Plan Description which contains the details of assistance services and insurance coverage, terms, conditions, exclusions and other applicable limitations. The CPP Platinum Plan is only available for U.S. and Canadian residents. The CPP Standard and CPP Platinum Plans are optional, must be paid at time of deposit and are non-refundable. The per person, per cruise costs for both plans are listed with the cruise fares.
Except for Trip Cancellation, which is reimbursable by Holland America Line, the insurance coverage provided under the CPP Platinum Plan is underwritten by Virginia Surety Company, Inc., under policy #HTP04195. This plan was designed and is administered by BerkelyCare. IN CALIFORNIA: BerkelyCare is a service mark of Aon Direct Insurance Administrators, CA Insurance License #0795465. IN ALL OTHER STATES: BerkelyCare is a division of Affinity Insurance Services, Inc., in all states other than CA, except: AIS Affinity Insurance Agency, Inc. in MN and OK and AIS Affinity Insurance Agency in NY.
Review Entire Plan Description
2009 AUSTRALIA & SOUTH PACIFIC VACATION PACKAGES
3-Night Great Barrier Reef
The world-class sights of Sydney, the lush tropical rain forest of Cairns and the greatest underwater show in the world await.
PRE-CRUISE TOUR 2009: Jan 2, 30; Feb 27; Oct 29; Dec 3
For pre-cruise guests, rooms will be pre-registered for early check-in the day of guest arrival.
Day 1 - ARRIVE SYDNEY
Transfer to your hotel, then set off on an afternoon sightseeing tour. Overnight Sydney.
Day 2 - CAIRNS
Following a morning flight to Cairns, visit an Aboriginal theatre and cultural center. Enjoy a barbecue feast, highlighted by a nighttime crocodile cruise. Overnight Cairns.
Day 3 - GREAT BARRIER REEF
An astonishing variety of brilliant coral, tropical fish and marine creatures await. Snorkel from the reef platform or visit the underwater observatory to view this underwater paradise up close. Overnight Cairns.
Day 4 - CAIRNS / SYDNEY / BON VOYAGE
Transfer to Caravonica Lakes to board the Skyrail. Then, glide through Cairns' rain forest canopy on a gondola, traveling at treetop level. A flight to Sydney takes you to your Holland America ship.
POST-CRUISE TOUR 2009: Jan 5; Feb 2; Mar 2
Post-cruise tour in reverse, flying from Sydney to Cairns for 2 nights; 1 night Sydney before flight home.
3-Night Alice Springs & Ayers Rock
Journey into the heart of Australia - "The Red Centre" - for a look at Ayers Rock, Aboriginal culture and remote life in the Outback.
PRE-CRUISE TOUR 2009: Jan 2, 30; Feb 27; Oct 29; Dec 3
For pre-cruise guests, rooms will be pre-registered for early check-in the day of guest arrival.
Day 1 - ARRIVE SYDNEY
The world-class sights of Sydney await you on an afternoon's sightseeing tour. Overnight Sydney.
Day 2 - AYERS ROCK
Fly to the "Red Centre" of Australia. An afternoon's tour of the Ayers Rock region includes the Olgas and the mighty monolith itself, Ayers Rock, rising from the plain to a height of over 1,100 feet. Overnight Ayers Rock.
Day 3 - ALICE SPRINGS
Up early to watch the sun rise over Ayers Rock, then enjoy the morning at leisure. A scenic flight at noon takes you to Alice Springs, immortalized in the movie A Town Like Alice. Overnight Alice Springs.
Day 4 - SYDNEY BON VOYAGE
Today you will be treated to a special view of Aboriginal culture and customs, hosted by the Walpiri Tribe. Then fly to Sydney, where your Holland America ship awaits.
POST-CRUISE TOUR 2009: Jan 5; Feb 2; Mar 2; Nov 1; Dec 6
Post-cruise tour is similar, though guests will fly from Sydney to Ayers Rock directly and overnight in Sydney before flight home.
5-Night Explore Australia
Australia's greatest attractions, from Ayers Rock glowing in the country to the incredible undersea life of the Great Barrier Reef.
PRE-CRUISE TOUR 2009: Jan 28; Feb 6, 25; Oct 27; Dec 1
For pre-cruise guests, rooms will be pre-registered for early check-in the day of guest arrival.
Day 1 - ARRIVE SYDNEY
An afternoon's sightseeing tour includes a visit to The Rocks district and to Bondi Beach. Overnight Sydney.
Day 2 - AYERS ROCK / ULURU NATIONAL PARK
Fly from Sydney to the "Red Centre" of Australia for your first taste of the Outback and an afternoon tour of the Ayers Rock region. Overnight Ayers Rock.
Day 3 - BUSH WALK / ALICE SPRINGS
Catch the sunrise over Ayers Rock and then head out after breakfast with your Aboriginal guide on an interpretive walk of discovery. Drive to Alice Springs. Overnight.
Day 4 - ALICE SPRINGS DESERT PARK
From Alice Springs, we'll tour to Alice Springs Desert Park. Fly to Cairns. Overnight.
Day 5 - GREAT BARRIER REEF
One of the world's great natural sites is in store for you today - the brilliant Great Barrier Reef! Snorkel from the reef platform, visit the underwater observatory or ride a semi-submersible to view this underwater paradise up close. Overnight Cairns.
Day 6 - SKYRAIL / SYDNEY / BON VOYAGE
Tour a rain forest canopy in Cairns, then fly to Sydney and transfer to the pier.
POST-CRUISE TOUR 2009: Jan 5; Feb 2; Mar 2
As described above, in slightly varied order.
3-Night Auckland Region
Delve deeper into the New Zealand countryside,
discovering pastoral farms, lovely garden estates
and fascinating caves lit by glow worms.
PRE-CRUISE TOUR 2009: Jan 16; Feb 13; Mar 13; Dec 17
For pre-cruise guests, rooms will be pre-registered for early check-in the day of guest arrival.
Day 1 - ARRIVE AUCKLAND
Check-in at your hotel has
been arranged, and you'll have the rest of the day
to explore the "City of Sails." Overnight Auckland.
Day 2 - WAITOMO CAVES
Travel by motor coach to
the Waitomo Caves for a silent boat ride on an
underground river into a cavern lit by millions
of iridescent glow worms. Lunch awaits at
Crosshills, a lovely garden estate. Return to
Auckland for the night.
Day 3 - PASTORAL COUNTRYSIDE
Head into the farming and
wine areas of the west, bound for Muriwai Beach,
home to one of only two mainland gannet bird
colonies in the world. Enjoy a barbecue lunch at a
working sheep farm, followed by demonstrations
of sheep-shearing skills. Overnight Auckland.
Day 4 - AUCKLAND/BON VOYAGE
Transfer to your
Holland America ship.
POST-CRUISE TOUR 2009: Jan 19; Feb 16; Mar 16; Dec 20
This post-cruise tour includes all the features of the pre-cruise tour, in reverse.
For post-cruise guests, rooms will be reserved until 6:00pm on
the day of your departure.
Optional Tour Inclusions: Fares are per person double occupancy and include applicable room taxes, bellman gratuities, and airport/hotel/ship transfers where applicable. Holland America Line may substitute hotels of equal standard where necessary. Components of a tour itinerary may be operated in a different order than shown. All fares are in U.S. dollars and are subject to change.
Triples Occupancy fares available upon request. Triple rooms when available, may contain either two beds and a rollaway, or two double beds.
Guests must have a valid passport, necessary visas and any required immunizations prior to participation in a pre- or post-cruise tour. Guests are responsible for incidentals and meals unless noted otherwise.
A minimum number of guests may be required for a tour to operate.
2009 ASIA & PACIFIC HOTEL PACKAGES
Auckland
The Langham Auckland**, ***
Hong Kong
Langham Place Mongkok
Los Angeles
Hyatt Regency Long Beach
Renaissance Hollywood
Osaka
Imperial Hotel Osaka
San Diego
Sheraton Hotel and Marina
San Francisco
Hilton San Francisco and Towers Hotel
Singapore
Pan Pacific Singapore
Raffles Hotel Singapore*
Sydney
Swissotel Sydney**, ***
Vancouver
Vancouver Downtown Hotels
*Triple not available - third person must book as a
single occupancy.
**For pre-cruise guests, rooms will be scheduled for early
check-in on the day of your arrival.
***For post-cruise guests, rooms will be reserved until
6:00pm the day of your departure.
All transfers, baggage handling gratuities and taxes are included in the priced quoted. Hotels of similar quality may be substituted. Not all hotels can accommodate triples and quads, and when available may consist of two double beds and may not be suitable for three adults. Special requests such as non-smoking, king or double beds, etc., are at the discretion of the hotel and cannot be guaranteed. Guests are responsible for incidentals and meals unless noted otherwise.
